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Learn more about BusbudTurimex has been operating since 1993 and carries over a million people every year throughout its network. Turimex Internacional is the Texas-bases subsidiary of the Mexican bus company Grupo Senda. Turimex connects cities on long distance routes across 8 American states in the Midwest, South and Southeast and 11 Mexican states south of the border.
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User reviews from travelers who booked their tickets with Turimex Internacional
2.9 out of 5 starsThe bus didn't have the heater on because the driver said didn't have a wrench to fix it. The window of the driver got full of fog the driver couldn't see and had to use his bare hand to clear the fog.
Very few English speakers, the schedule of the bus was not clear. I never knew when we were going to be where. Seemingly random stops all the time.
The bus showed up 15 minutes late. The engine just shut off at a red light and the driver had to rev the engine for 5 minutes to get it started again while cars were honking at us. There were crumbs and trash all over all the seats. It smelled bad.
They don’t follow the schedule, the bus was nasty .
Hola, cuatro cosas negativas cómo serví al pasajero, no tiene internet, no tiene cargador de celular, no es cierto lo del tiempo de traslado a destino, y por último nada de lo que mencionan por internet es cierto 🤣
Bad service, the bus is late and it is many hours in the trip, the wifi does not work and the tv did not work either
The staff did not look at my ticket and I nearly got on the wrong. I speak English and the staff spoke Spanish. I said the name of the town I was traveling too and showed them my ticke they said nothing. Luckily a fellow passenger helped me and I got in the right bus. The first bus had a broken ac and while it was cool on the bus it was not very comfortable.
I enjoyed the bus ride . It wasn’t tidy but it was comfortable .
buses are riding junk
I paid for service with electric outlet. The bus they put me on in Austin was old, run down and didn't have electric outlet. I barely made it to San Antonio with my oxygen machine before it ran out of electricity. They did cheerfully transfer me over to a newer bus with electricity, but it literally caused me serious health problems. I have a machine that generates oxygen that runs on electricity.
bus driver kept the bus too cold the entire trip
Horrible customer service. I bough a seat # and someone else was seatting on it and the bus driver to seat anywhere. Also the bus was de 3 hrs late. Never again
Staff was friendly. Only complaint I have is we had an ETA, I asked if there would be any stops and was told no. Then we stopped 30 minutes into the trip at a convenience store and that caused us to be late by about 30 min. My teenage son had to wait 30 extra minutes because we stopped. Just need to be more specific about stops, etc. ETA's can be critical and this one was. We missed an appointment we had due to this.
Very disappointed, the train was delayed by two hours
Have a nice personal and very good services
Who is continuing to leak from the vet overhead order to my personal all night long
1 hour and half late picked up
-Worst transportation service I have ever received. -No time sense. I bought the ticket because bus was starting at 7:45 PM and reaching Chicago at 2:30 PM the next day. To start with when I reached at Turimex, Dallas I was told there was no bus at 7:45 PM and only bus to Chicago is at 11:45 PM. I requested refund but no refund was offered. I took the bus anyway as I had no other option. The bus broke down in the road and travelers were forced o wait at a gas station for 8 Hrs. I don't know what a company thiks that it is fine to hold travelers for 8 Hrs (Hence, no time sense). Instead of reaching at 2: 45 PM as i originally intended and the very reason I paid for, I reached chicago at 12 AM the next day. -Staff had very limited understanding of English. They spoke only Spanish. - Will never recommend -Will never use either busbud or turimex in my life and will make sure to share this among my peers. -Bus was also in very bad consition.
No light in bus.. it stinks... it stop too often.. which i didnt know it has so many stations but that i know cant help it. No plug.. tv is messed up.. no closed caption on tv
I didn't take the bus, waited almost 2 hours and bus never showed up.! Kept asking and the lady at the desk wasn't much help. Ended finding another way to get to San Antonio.
Bus was dirty, no plug outlets and no wi fi as advertised. No toilet paper in bathroom. Too many stops in between trip; was not aware stops would be made so that other people could get off at their locations.
the bus was supposed to be at destination by 10:30 AM. it has not arrived as of 4pm
On our first bus trip to Monterrey, We were sitting in the back. The smell was bad. It got worse after our first stop as the front door opened and the restroom air was being pulled throughout the entire bus. That lasted about 20 minutes. Then we waited 6 hours to cross the border into Mexico. The bus got extremely hot for about 45 minutes while we waited since we were just sitting there. To end the toll “autopista” had a major accident and we had to take the one way road (carretera libre) and that took about another 3.5 hours. First and last time taking the bus. At least my 27 hours in Monterrey were good.
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