What it’s like to travel with the best Canadian bus companies



Canadians are hitting the road more than ever, exploring the beauty of their own backyard. In the first quarter of 2023, about 87% of trips taken by Canadian residents were domestic, proving that the charm of these trips is worth their while. And faced with the ever-increasing costs of… well… everything, savvy Canadians are turning to buses to stretch their travel budgets without compromising on the quality of their getaways.

Why buses, you ask? Because hopping on a bus isn’t just a budget-friendly choice; it’s also a sustainable and convenient way to travel the vast landscapes of Canada. 

And recognizing the growing demand for smoother rides, Canadian bus companies are stepping up their game to enhance the overall travel experience. This translates into better, more comfortable journeys for all of us.

Your guide to great bus trips in 2024

Now, if you’re on the lookout for the best option for your Canadian travels, you’re in the right place. 

In 2024, Busbud is unleashing the first-ever Travellers’ Best Awards – an exciting initiative to applaud the bus companies that truly shine, all according to the Busbud travel community. The goal is to help travellers like you make more informed decisions about their trips in the coming year. 

That starts with knowing who are the top Canadian bus companies in the country and why they rank so well in so many reviews. Here’s what you can expect from travelling with these companies, according to Busbud travellers:

Red Arrow is the “Best of the best”

Red Arrow reigns supreme as the “Best Bus Company in Canada,” according to Busbud travellers. Operating in Alberta and Ontario, they’re renowned for their commitment to creating positive travel experiences. Here’s what you can expect on a Red Arrow journey:

  • Spacious comfort: Relax in their 2-1 seating configuration, offering ample legroom and personal space.
  • Premium amenities: Leather seats, individual trays, power outlets, onboard WiFi, and entertainment systems make your trip more comfortable.
  • Complimentary treats: Enjoy a selection of free snacks and drinks throughout your journey.
  • Safety first: Their “Safely Home” initiative prioritizes passenger well-being, ensuring a relaxed and secure travel experience.
  • Generous luggage policy: travellers can take up to 3 pieces of luggage for free and up to 6 pieces by paying an extra fee.

What travellers are saying:

“I was greeted with such kindness and was helped load my bags and guided to my seat right away. Not only did they provide a free water bottle almost immediately after we left the station, but they also offered complimentary snacks (cookies, pretzels) throughout the trip as well! Would totally take Red Arrow again and would recommend it to anyone looking for an affordable trip! Thanks BusBud!” Emma Moore

“The best bus trip ever. The seats were very comfortable and the driving and bus service impeccable.” Catalina T.

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Red Arrow inside
Inside Red Arrow’s buses

Rider Express, the most popular bus company in Canada

When it comes to popularity, Rider Express is a clear favourite as it is consistently chosen as the go-to bus company by travellers from all over the country.   Travellers appreciate their dedication to providing reliable service, comfort, affordability, and a touch of friendliness. Here’s why riders love Rider Express:

  • Extensive network: Explore Canada with ease thanks to their coverage across over 70 cities in five provinces.
  • Relax in comfort: Enjoy reclining seats, Wi-Fi, and power outlets – the little things that make a big difference.
  • Budget-conscious travel: Get where you need to be without breaking the bank with Rider Express’s competitive fares.
  • Top-notch support: Their friendly customer service team is always ready to assist you, ensuring a smooth and enjoyable journey.

What travellers are saying:

“I got exactly the service I expected. On schedule, comfortable, at a reasonable price. But the best part was talking to other passengers to hear their stories and share a true sense of Canada.” Peter S.

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Rider Express

Stay connected with Red Arrow

Always connected? Red Arrow understands your needs and has earned the Connectivity Award for keeping passengers plugged in across Alberta and Ontario. 

Red Arrow’s Wi-Fi is often a hit among travellers, consistently praised for its frequent reliability. Positive reviews highlight that Red Arrow’s Wi-Fi is among the top choices in the Canadian bus industry. So, if you value a dependable internet connection during your journeys, Red Arrow is a solid choice.

“It was great. Loved the comfortable seating, having wifi access, and the overall biggest priority of having a safe travelling experience. Would definitely do it again.” Laryssa H.

Red Arrow coach

Vivo Green, the Shuttle Star

Vivo Green, a Canadian shuttle company specializing in trips between Calgary and the Canadian Rockies, takes home the Shuttle Star Award! Here’s what makes Vivo Green shine:

  • Punctuality and reliability: Travellers appreciate Vivo Green’s commitment to keeping to their schedules, ensuring smooth and timely journeys.
  • Friendly service: Their professional and friendly drivers go the extra mile to make your trip enjoyable.
  • Comfortable travel: Well-maintained vehicles and a pleasant overall experience make every ride with Vivo Green a breeze.
  • Excellent value: Budget-conscious travellers love Vivo Green’s competitive pricing.

“It was great! The company was enjoyable and the driver was always helpful, kind and clear! The clerk person was also very nice and helpful. Thank you for making my trip easier, safe and comfortable!” Rosa S.

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Vivo Green shuttle

Always on time with Jaguaride

Punctuality is paramount, and Jaguaride sets the bar high by earning the Time Trust Award for the industry’s highest punctuality rates. If you’re planning a trip within Quebec and concerned about potential delays, they’re a good bet. Here’s why you can rely on Jaguaride:

  • Reliable departures: Minimise waiting times with Jaguaride’s steadfast adherence to scheduled departure times.
  • Accurate arrivals: Reach your destination promptly, allowing you to confidently plan your onward travel.
  • Clear communication: Stay informed of any potential delays or adjustments with Jaguaride’s proactive communication approach.

“It was great! Fast, comfortable, and I could sleep a little bit before the new adventure.” Valeriia B.

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Ebus, for when you need a helping hand

Customer satisfaction is king, and Ebus reigns supreme with the Stellar Service Award. Backed by thousands of positive reviews and exceptional issue resolution rates, Ebus prioritizes passenger well-being. Here’s what makes them stand out:

  • Efficient issue resolution: Minimise disruptions with EBUS’s effective approach to addressing concerns.
  • Flexibility and accommodation: They go the extra mile to exceed expectations and cater to passenger needs.
  • Clear and timely communication: Stay informed throughout your journey with EBUS’s commitment to keeping you updated.

“The drivers and staff were so kind and organized and made sure everyone was getting on and off at the right stops – went out of their way to make sure. Really appreciated the ease of this trip! Thank you!” Carolyn B.

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Hassle-free crossings with Quick Shuttle

In today’s world, smooth cross-border travel is a must. Quick Shuttle builds bridges with their Bridge Builder Award, offering a hassle-free and cozy option for border crossings. Here’s why Quick Shuttle makes crossing the border a breeze:

  • Smooth border crossings: Enjoy efficient handling of border procedures for minimal hassle and delays.
  • Reliable schedules: Plan your day with confidence knowing Quick Shuttle sticks to their timetables.
  • Friendly faces: Their warm and helpful drivers add a personal touch to your journey.
  • Comfy rides: Relax and unwind in well-maintained buses equipped with amenities like Wi-Fi.

“The bus departing Seattle was on time and we even arrived in Vancouver early. The driver was courteous and efficient.” Scott K.

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Quick shuttle

ONEXBUS, international travellers’ favourite

Canada’s rich blend of cultures attracts travellers worldwide, and ONEXBUS is the top choice of international travellers exploring it by bus. Winning the Global Rider Award proves their commitment to exceeding the expectations. Here’s why ONEXBUS is a top choice for international travellers:

  • Reliable punctuality: International guests consistently praise ONEXBUS for their on-time arrivals and departures, ensuring a stress-free travel experience.
  • Friendly service: Travellers appreciate the warm smiles and helpful manners of ONEXBUS drivers, creating a welcoming atmosphere onboard.
  • Affordable pricing: ONEXBUS offers competitive fares, making it a budget-friendly option for international visitors looking to explore Canada.

“I’ve used this service many times now and have always had a great experience. They are always on time, kind, helpful and the bus is clean and comfortable. Thank you!”  Elizabeth Campbell

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ONEX bus

Start planning your next trip

Remember, these are just a few of the incredible bus companies operating in Canada, and the competition is fierce! 

With Busbud, you can easily compare different companies, routes, and amenities to find the perfect fit for your travel needs and budget. Whether you’re seeking spacious comfort, reliable punctuality, or seamless cross-border travel, there’s a bus company ready to take you on your adventure.

Ready to hit the road and explore Canada’s wonders by bus? Visit Busbud today!