Never had a problem with red arrow good staff awesome bus drivers
I am a frequent traveller to Fortmac from Edmonton and mostly I take red arrow for it's good service but I am sorry to say that my yesterday trip was very unpleasent and uncomfortable. There was a guy sitting behind talking loud throughout out the bus to Fortmac using abusive languages, not wearing his mask properly which kind of very scary for me and other passengers as well. The bus driver told him many times to put his mask on and not to talk loud or abusive language but he still continued with that, I really think that strict action could have taken to stop him. Pease and kindly do inquiry about it and find out the details. The bus was from Edmonton to Fortmac @5.30pm June 1st. I am very disspointed with the service this time.
It's fantastic and organized all of the services so keep it up
Awesome service and friendly staff
it's helpful at times like this good job
very comfortable, staff was friendly, left and arrived on time!
It’s convenient but a little bit pricy. We’re on pandemic and most of people’s job affected but still fare is too high, hope a little bit changes of the fare rate.
Incredible, first time taking the bus, very organized and was shocked how amazing everything was
Nice trip with red arrow especially the wifi
I would definitely take Red Arrow again
Excellent customer service.
Awesome, will travel again soon
Bus operator from Lethbridge is very rude because I notice she told one passenger that if she is not satisfied she is free to get out the bus.i think this is not a good practice. Train her how to manage the stressful situation especially in this pandemic situation.
The staff is very pleasant
Kudakwashe Priscilla M.March 8, 2021
Driver was excellent, very professional and courteous
Rosalina L.February 28, 2021
The bus driver was rude I was not happy they way she communicate with but everything else is good.
Kunuza D.February 24, 2021
Rennel A.February 16, 2021
My bus ride on red arrow was very relaxing and fun. I was able to safely travel even in Covid. The staff was very helpful and everything was on time. The bus was clean and comfortable.