The site indicates that a ticket and photo ID are required to board the bus. At no time is it indicated that ArriveCAN is required which created chaos for all of the travellers who were not aware of this requirement. The wifi not being any good made it extremely difficult to download the app. The driver then indicated that we couldn’t board without it. Put the information on your site!
The staff person at Canada Place was excellent. He went way out of his way to help us. Was confusing because people at ground level told us we were in the right place. Turned out we needed to be in lower level. He really helped us out
Qwick shuttle did the job, and the driver did an excellent job with the poor, old bus. The defrost did not work at all, and he resorted to stopping and wiping the inside of the window down. We felt every bump on this old thing, some headrests were loosing foam.
Anna, our bus driver was overall very good. She was friendly and kept the bus lively by telling us funny stories. She did a great job reminding us of procedures in customs, and was very helpful.
The only thing I was slightly concerned were with some minor delays. I think there were some times when our bus driver was talking a bit too much/took too long to get coffee, which resulted in a later departure time. Of course, I don't actually know how the company/bus driver manages the time, maybe it's standard protocol to wait 5-10 minutes at each bus stop. However, the bus arrived 45 minutes late in Vancouver, and customs only took ~10 minutes longer than it should've.
There was also an unpleasant bathroom smell that was especially strong when the bus wasn't ventilated.
Overall though, it was a good ride.
Our driver, Pinkie, was AWESOME! I was traveling with my young son and we weren't sure where to meet the bus in Vancouver. We were told 8 different places by the Waterfront St station and when we circled back to the original pickup location, she was waiting for us! She was very communicative regarding the schedule, border crossing, and dealing with the 55 ancient senior citizens that were on the bus with us.
Excellent overall service. Driver was superb in handling all aspects of the trip from baggage handling to seating families together on a nearly full bus to a smooth process clearing customs at the border.
After traveling back to US this way, I would recommend it to everyone over flying. Much less stressful, easier to go through customs, just sit back and relax and watch the scenery. Our wonderful bus driver was a delight. She pointed out many things along the way, had a great sense of humor and was extremely pleasant. I will use the bus again when the occasion arises.
The bus was late getting in due to a hold-up at customs that was out of the company's hands. It would have been nice to know that the arrival time can be subject to delays depending on customs, but otherwise I don't blame the company for that. They should be more clear that the wifi is very slow though, and basically only works to send messages.
Yes, there is WiFi available on Quick Shuttle buses! You'll be able to stay connected with friends and family, check social media and your emails throughout your trip. However, we recommend downloading your favourite movies and shows before your bus trip.
Are there power outlets or USB plugs on Quick Shuttle?
Yes, there are power outlets and USB plugs on Quick Shuttle. Sit back, relax, and enjoy your bus ride with all your favourite devices fully charged! Note that Quick Shuttle might use replacement buses, so we recommend bringing a battery pack, just in case.
Does Quick Shuttle have a toilet on board?
Yes, there is a toilet on Quick Shuttle. The toilet is located at the back of the bus or near the middle. We recommend bringing hand sanitizer, as most buses don't have running water. It is best to hold on to the rails when using the toilet in a moving bus.
Does Quick Shuttle offer meals or snacks during the bus trip?
Quick Shuttle doesn't offer any meals or snacks on board. We recommend you bring some snacks and drinks in a reusable water bottle for your bus trip.
Do you have to print your Quick Shuttle bus ticket?
No, you don't need to print your Quick Shuttle ticket! You can board the bus by showing your ticket on your smartphone along with a valid photo ID. Your e-ticket will be sent to you by email right after booking on Busbud.
Does Quick Shuttle allow pets on board or in the hold of the bus?
Only Certified Service animals are allowed on Quick Shuttle buses. Unfortunately, your beloved pets are not allowed on the bus or in the hold of the bus.
What are the amenities on Quick Shuttle buses?
Quick Shuttle offers you a safe, reliable, and comfortable bus journey. You will be able to enjoy Air conditioning, Standard seat, Power outlets, Toilet, , Wifi when travelling by bus with Quick Shuttle.
Why choose Busbud?
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Busbud is a bus search tool - we include Quick Shuttle routes, schedules and prices in our searches along with many other bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Quick Shuttle ticket from us. Note that buses sell out, Quick Shuttle and other operators generally charge a lot more for last minute tickets or for tickets bought in person.
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