September 22, 2016Paul W. | Timeliness: 2 | Staff: 3
Driver had to keep slowing down because of several incoming mobile phone social calls, when he chatted for a long time on each occasion, illegal in Australia, and VERY dangerous, and irresponsible with a busload of passengers. He left Siena late, and his behaviour made it later, plus he was struggling to stay awake. It was not a relaxing journey!
August 21, 2016Trang P. | Timeliness: 1 | Staff: 1
The bus was 3.5 hrs late and we did not receive notifications. We almost missed our international flight. We tried calling several numbers but could not reach anyone. When the bus got to us, we were put on a different bus because the first one was full. The second bus was terrible conditions and smelled. Terrible experience. Would never use this bus again.
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