Several services are available at Port Authority Bus Terminal, including an information desk, ATMs, and Wi-Fi. The information desk is staffed with knowledgeable representatives who can help passengers with any questions about the terminal or their journey. In addition, many ATMs are located throughout the terminal, as well as Wi-Fi hotspots that passengers can use to stay connected while on the go.
Port Authority Bus Terminal has a decent amount of food options, including fast-food, casual dining, and grab-and-go options. Some of the most popular restaurants in the terminal include Dunkin' Donuts, Starbucks, Jamba Juice and Au Bon Pain.
Many shops are available at Port Authority Bus Terminal, from newsstands to souvenir shops. Some of the most popular stores in the terminal include Hudson News, Jay's Hallmark gift shop and phone accessories shops.
Bathrooms at Port Authority were recently renovated to include modern fixtures. Many public bathrooms are located throughout the station, and they are all well-maintained and clean.
Most are on the main level, but a few are on the second and third levels. In addition, there are family-friendly bathrooms available for those traveling with small children.
Fun fact: the women's bathroom on the second floor is known for its big mirrors, good lighting and salon-like atmosphere, which made it a famous go-to place for women to put on make-up and freshen up during the day.
Port Authority Bus Terminal does not have its own storage facility, bus companies like Greyhound frequently offer left luggage services for their clients. You can also find storage for your luggage in specialized businesses around the station.
Accessibility at the station
Port Authority Bus Terminal is fully accessible for passengers with disabilities. All the public areas in the terminal are wheelchair-accessible, and many elevators are also available.
Safety at the station
Port Authority Bus Terminal is very safe, with a large police presence day and night. There are also many security cameras located throughout the terminal. Nevertheless, it's important to always keep an eye on your belonging and be aware of your surroundings, as in any busy public place.