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User reviews from travelers who booked their tickets with El Expreso3.8 out of 5 stars
Very nice staff! Trip was great, & also the movie we got to watch. :)
The only thing I had an issue was the change of bus because the AC wasn't working if this was checked before leaving location it would of been good.
The ride was great and timely, but there was a very unruely child in the seat in front of my seat and he kept throwing his toy back at me and jumping in his seat. His mother was asleep and the bus driver couldn’t have seen what was happening because he had his mirror blocked by his suit bag hanging behind him. All in all it was just a long ride because that child never went to sleep until about 3AM. I guess it was just bad luck for me. The trip was 10:15pm to 4:30am. I will use this bus line again. 👵🏼
It was a very good ride. There were no problems and I was very satisfied.
Tube muy bonita experiencia, el chofer muy amable y no senti el viaje pesado magnifico para manejar, ojala a mi regreso tenga la misma experiencia.
Bus never showed up, after being given the run around for two hour's finally was told that bus would not show. Very unsatisfied, would not recommend.
It was OK but it took a lot longer than anticipated
late, slow, no internet
late, slow, no wifi
Was a good expiriance thought would be good to see a movie during the trip
Disorganized and chaotic.
The pickup location was different than the one on the ticket, we had to run 6 blocks to try to make it on time after seeing the new address on the door of the building. It was very stressful.
Would have been a perfect ride if the seats reclined and had wifi.
The location given is an entire mall. I had to look for this place throughout the mall and missed my bus because I couldn't find it in time.
This has never happened to me before but this time it was such a horrible experience even the customer service what just horrid
I was forced to miss the bus to McAllen because the bus left 15 minutes ahead of schedule. Now I’m forced to pay another 10 dollars to exchange my ticket despite the fact THEY left ahead schedule and I was not late.
It was fast and no unexpected delays
It was ok for my first time in a 15 hours bus trip. I definitely recommend and I'll ride with them again.
Es viaje seguro y directo
Great experience my kids loved it too
excelente but a little late,it is ok
This bus is not reccomended. It was not a good experience.
Great service with a good price. The bus was very late but it was really clean and the staff are very friendly. I would recommend them.
We need someone to tell passenger about respecting assigned seats .! Someone was in my seat and she didn't wanted to move very uncomfortable situation
The only inconvenience was there was no pocket or holder for drink front of my seat.
Mote disclosure of location of stops
Best bus experience
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