Bus from Calgary to Banff: Tickets & Schedules

The bus was less than half full so I'm glad the system assigned me the pair of seats for myself which made the trip comfortable. The downside was there was no holder or pocket on the back of the seat for your water. For a charging, make sure it is a USB connecting which I didn't know. And lastly, connected to their Wifi but it said no internet when I bought the ticket which said there was. So download your shows prior.

Love the punctuality of the bus driver and overall the cleanliness of the bus and how spacious it was.

Awful. bus didn't show up and when i called help line they claimed it had. i had arrived at (correct) bus stop 30 minutes early.

The driver was very friendly and shared us some interesting facts and stories about rocky mountains!

Efficient friendly informative service with helpful hints for my future transport plans.

I was disappointed in every way, except for the polite voice and attitude of the driver. 1. The bus was 55minutes late(cutting into my 48hour trip), while the neighbouring company had two buses come and go. 2. The bus itself was old, dirty, only lap seatbelts, no suspension, the door flapped/rattled l the whole ride and cold air blowing in. 3. No music. 4. Hard seats. 5. It was SO noisy - couldn’t even speak to the other 3 people on the bus without raising my voice - combo of hearing every bump in the road and the door banging I guess. 6. The bus had NO suspension- every bump hurt my back and jarred my head. Super unprofessional mode of transportation- for a very high price. Not satisfied at all.

The bus broke down on the side of the highway and by the time I reached Banff I had to start work in a few hours.

Rude when I arrived. I arrived 5 mins before 10:30 and he said it was about time I arrived

The worst experience I’ve ever had. The bus timing was 10:30 but bus arrived at 11:45.

The bus was delayed 1.5hrs with no warning until after the bus was supposed to depart my stop. I was then notified the bus was going to leave in 10mins at a new scheduled time, therefore had to rush back to the stop. Once on the bus the ride was quick and enjoyable. The driver was polite and respectful

I have an amazing experience. The bus driver was great and had an amazing personality. I would definitely ride with Red Arrow again.

Very friendly driver

Very satisfied; the bus came on time; bus was clean, seat was comfortable; the driver was meticulous with the routine check before departure;

Very bud experience.they told us bus is delayed and after two hours waiting it’s cancelled.Never choice Ebus

It was so comfortable I’ll definitely use again

The bus reached in time for my trip from Calgary to Banff. I was a disastrous on the way back from Banff . The bus did not show up in the designated place for departure as shown in the bus ticket ( Red Carpet Inn) as well in Elk street in Banff as suggested by the driver who dropped us on that spot on the trip from Calgary to Banff) . The weather outside was bad and we had to walk few times between elk street and red carpet in heavy rain for the bus . Later on booked a ticket in Flix bus with the help Banff visitors info centre to come back to Calgary! When checked the email from On It for revised location of the departure it was too late .

Our bus was supposed to come at 8:10 am, but the company sent us an email at 8:.06 that there will be a delay in the pick up time, without any other information. And around 9:18am then sent another email that the bus will pick us at 9:49 am !! We were waiting in the street and it was sunny and windy. I don’t think I would choose this company again. Fortunately the next bus of the same company came around 8:40 am and was able to accommodate us

The only thing I didn't like was after we started moving, the bathroom on the bus got really humid and the toilet was covered in condensation. Other then that, the service and trip was great. The driver specifically was super friendly and funny!