Those buses needs air conditioning and to be serviced we cannot pay so much for such a poor service I was really disappointed with greyhound. Hoping to find something better on my way back because am giving y’all last chance to prove it was an honest mistake
I was frightened for my life in that bus. Luggage was fell out of the bus on two occasions during the trip and we had to get off and pick up the clothing and bags in the middle of the road with cars passing. There was passengers with no sitting and many who didn’t book but got in and paid cash to the driver and attendance of the bus. Three or more people crammed in seats meant for two people. I was made to share my seat with two grown children because there was no space and I apparently have a thing build so they saw it fit to make me share even after I complained and mentioned I paid R600 for the bus! I was on the verge of tears actually with the harassment. A passenger even had a gun, it was seen when the luggage fell out the second time around. Honestly I was holding my breathe to just get home safe. The bus arrived a whole one and a half hour late and the luggage packer was rude and completely uncaring. The bus did not even have charging ports. I was shocked having paid R600 but not being able to charge my phone. The air conditioning was not working, it was boiling hot in the bus. The reading lights were not working, I missed out on finishing so much work because of that. I have never had such a bad experience ever traveling and to think I paid so much for mere comfort and to feel safe and to receive basic things like a charging port and merely arriving safely. The bus only made three stops and that time we are boiling and need to stretch ourselves but they did not care. I hated my experience with Greyhound, it was horrible.
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