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User reviews from travelers who booked their tickets with Crucero del Norte3.5 out of 5 stars
Very poor. Meal was little, no charger, too much delay
Comfortable bus, was quite empty. Television played very quietly, so it was not disturbing. Everything was on time. Recommended!
Gret service, food and comfy seats! Better than flying!
The bus didn't even pick us up from Buenos Aires, but from Tarla. Another bus took us there (1 hour) and then we had to change busses. There were cockroaches on the bus and the AC started tripping water from the ceiling! The staff was terrible as well, not doing anything about said issues, but rather going on about how the curtains must be closed at all times during the night for 'safety' reasons! Very unhelpful about actual issues though! Plus the food was pretty much uneatable
The bus is late to get to the destination by 10.5 hours
Bus was over 2 hours late. However the journey was comfortable. I used my card at one of the stops and was overcharged.
I’m pretty easy going so no complaints whatsoever. The tardiness of the bus arriving had to do with numerous inspections by the police. It is what it is and i got here fine!!!
Late pick up and 6.5hours late arriving in Rio. Toilet was very dirty.
There was no water on the bus, for a 44 hour ride. No toilet paper. Very dirty very quickly. Oh and there was fungus on the served food.
There was no one at the ticket desk up to 45 minutes before my bus left. I waited to get my ticket printed, but no staff member showed up. A lady at the help desk even asked the bus driver if I was okay with just an electronic copy and described the situation, but that was not allowed. I had to run down the road 10 minutes before my bus left to try and find somewhere else that could print my ticket for me. Not a good first impression with this bus company.
Everything was good, the employees were nice, would have been good if someone knew english though!
Comfy seats but they were not full beds as advertised. The port to charge my phone was broken too
The actual bus journey was great, but the bus was over an hour late and no one would tell us what was happening, we had to keep asking and felt like we were annoying them!!
It was ok. Comfortable seats, but no Wi-Fi and power socket for a laptop in this bus... Just 1 big USB charger for all passengers.
It was great. Everything expected and food/service was outstanding
Good bus. What to do at the border, could have also be told in English, now it was a bit chaotic and not directly clear for me, what to do. Likewise that at the end had to change to a different bus.
Not good. Bus arrived 4 hours late
The dinner is no so good
The bus was comfortable and inexpensive. The main improvement needed is a cleaner bathroom.
Everything was ok, except that our pillows and blankets were used already... They had a lot of hair. They put them in plastic without cleaning them first.
Long trip but very happy - comfortable, food, drinks.
I only bought this ticket because of the wifi advertized, but there was no wifi on the bus. 20 hours without being able to contact anybody and there was no apology or anything. The bus was 2 hours late and nobody knew if I was ok or not. When I asked the staff member about wifi he basically rolled his eyes at me.
it was very hard to find where to get on the bus. there was no info on the ticket. the wi fi never worked and i count on it. lost a day of work because of it. beside that the seat was confutable enough and the staff was alright
Someone stole from my bag but the company doesn't care
Extremely comfortable, very good service.
Great ride and comfortable seats. Felt safe and it was easy to sleep. Bathrooms were kept clean and host was helpful. No wifi on the bus, even though that is what was advertised. All entertainment is not optional and only in Spanish. Would recommend Crucero del Norte!
Good ride. Staff were excellent. Quality of food can be improved.
The bus broke down twice resulting in hours of delay
better quality food would be appreciated
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