Unacceptable and non commercial behaviour of the ticketing desk, when changing the date of our ticket. The girl at the desk clearly did not want to work there. She showed irritation, frustration, rolled her eyes, and sight. She showed more interest in her cellphone than any willingness to help us. Finally, we got our ticket changed, but decided to NOT use crucero del Norte finally, and booked another, last minute, ticket with Flecha Bus.
the bus it self was just fine , but the bathroom was absolutely Disgusting!!! the stench of urine was just overwhelming, they should have stopped on the side of the road and dumped the toilet. Absolutely the worst bus bathroom in Argentina
Terrible bus service, rude staff, late with no apologies, bus itself was ok but staff are useless and people who handle the luggage or rough and have no respect, I would give this bus company 0 stars but it won’t let me
No vegetarian options. Bus 4 hours late to arrive
Bus is very comfortable. Staff is very friendly. Service is exelence. Just bus was late to final destination almost 3 hours.
Juozas M.February 26, 2020
Good safe trip. Drivers could have informed passengers about the trip and tell where we are when the bus stops. Food should be better, not much for the whole trip, also not enough drinks
Myrthe V.February 25, 2020
La comida horrible y tardo demasiado
Elida Q.February 24, 2020
Bus was 1h late at starting point and 2h late at destination. They didn't give us nothing to eat after whole night. At night sleeping was like in freezer. Definitely not recommended this company
Kamil D.February 22, 2020
Air conditioning was awful and didn’t work properly
Louis A.February 20, 2020
Terrible Bus Company! The Bus was 8h Late, the driver unfriendly and it rained inside the Bus.
Yannick D.February 19, 2020
The bus trip from Buenos Aires to Bariloche on Crucero del Norte went very smoothly. The bus was on time and the seats (Cama exejutivo) we’re comfortable and included a blanket and pillow. Retiro station is chaotic and feels disorganized but that is not the fault of Crucero del Norte. Dinner was good, but breakfast and lunch was poor. Bring your own water and snacks.
Evan Taylor C.February 19, 2020
Bus interior was not in good condition. Very filthy inside, especially bathroom.
Wasn't the best journey, the seats were dirty and my seat belt was covered in goodness knows what. No food or drinks given during the 6 hour journey. The bus kept stopping to pick people up and drop off at non bus terminals. When we got to Posadas and random man came and gave out out bags from beneath the bus and then asked for money for doing this when he didn't even work for the bus company nor was one of the attendants.
Kimberley B.February 15, 2020
My sunglasses were stolen our bus broke down and we ended up taking 3 different buses on a journey that was supposed to be direct. Would not recommend to anyone.
Theodore B.February 14, 2020
The bus broke down and it was absolute chaos and ended up needing us to swap onto 3 different buses. One of my friends sunglasses were also stolen.
George T.February 14, 2020
I got a seat that was not what I paid for. The bus came late and broke twice. I almost missed my flight.
Alexander V.February 11, 2020
In all we are sattisfied but the bus smelled of urine.
Items got stolen out of my checked in luggage!!
Better protection would be nice!! Like lockers at the luggage store doors ...
Sabrina M.January 29, 2020
Bit old. No WiFi. English would be an advantage for foreign travellers
Nicholas K.January 27, 2020
The bus stopped twice during the trip, and We had to switch buses. The second time we changed to another company.
Silje Homstvedt H.January 23, 2020
The information on the internet is wrong. The estimated arrival time is not 19h30, but 22h30. The bus driver affirmed that false information was provided to me.
I had booked a night bus from Resistencia to Salta with FlechaBus based on that incorrect information. That bus left in time, at 21h50, so I was left stranded in Resistencia. Someone else is in the same situation and it looks like being a common issue. In fact, in Asunción, I had met an Englishman who would have made the same trip if one of the two buses hadn't been fully booked already.
The staff were very helpful and friendly, and right now (10h30 the following day), a kind lady is driving us to Presidencia Roque Sáenz Peña from the roundabout in Resistencia where we had been hitchhiking. Hopefully, in PRSP we will also find someone who is kind enough to drive us all the way to Salta before the end of the day.
I had paid $ 3480 for my FlechaBus ticket, so I lost a lot of money. I sincerely hope that I will be compensated for all this. None of it is my fault, but I am the one who is having to bear the consequences of your error.
Maarten H.January 18, 2020
Pauline O.January 10, 2020
Great service looking forward to our next journeys
Pauline O.January 10, 2020
Great service on time and comfortable seats
Pauline O.January 10, 2020
Toilets needed upgrading
No water at one stage
Also somehow I got off at wrong stop... Would have expected man who checked my luggage label to have informed me
Seat comfortable and nice to have blanket and pillow
Christine V.January 7, 2020
comfortable trip. got 3 meals, that’s quality was totally ok considering the price. could catch some sleep and the stuff was as nice as carrying
Laura Christiane E.January 6, 2020
Using an old bus that crashes twice is very unprofessional
Thorleif R.January 4, 2020
The bus stopped everywhere and the staff weren’t very friendly.
Soraya H.December 27, 2019
Dirty bus and toilet, too many stops on the way and no receipt given for luggage left in the hold
Thyago S.December 22, 2019