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Amenities on Rider Express buses
Air conditioning
Toilet
Standard seat
Wifi
Power outlets
Rider Express’s Coverage in Numbers
Daily Buses1296
Cities68
Countries1
Routes882
Rider Express Bus classes
Economy
Rider Express User Reviews
4.2 out of 5 stars
User reviews from travelers who booked their tickets with Rider Express
Ratings and Reviews (30)
Travel experience is good. Bus stop at regular interval for snack and coffees. However the leg space is too less making uncomfortable for passenger to sit and relax.
The two black safety wall handles were also missing in the bathroom. There were no garbage bags by the seats. The driver from Saskatoon to Sask was very kind to me. He brought me a tea, as I have mobility issues (use a walker and cane), and didn't want to chance the icy parking lot.
Topnotch driving skills even during inclement weather. Couldn't thank the conductor enough for bringing us safely to our destination. Would highly recommend!
Very Good experience with Rider Express travelling from Revelstoke to Calgary. Bus was very clean, comfortable and quiet. Driver kept passengers up to date given that winter driving conditions were very poor and maintaining the schedule would be impossible. The highway had been closed for 5.5 hrs due to snow avalanche that day and Roger's pass was bumper to bumper with delayed trucks. Driver Ron was exceptional during the entire trip keeping us feeling safe and informed. I will definitely travel with Rider Express again in the future.
Thedriver in hope who came on the bus to replace the other driver told me to move from the front seat knowing that i had anxiety he was rude and yelled at me all the other passengers were witnesses Isaid that the gentleman in Vancouver said it was ok he said he is a know body I'm in charge what I say goes threatening me to get off the bus if I didnt move the other bus driver didnt even say a word said good luck and left what I felt was not called for
It was abit cold..air conditioner was on? N 1 guy was smoking a vaper at the back..one drunk chick was sorta abit loud n abit rude but settled down after
The bus was late because of an unavoidable accident on the QE2. The bus driver drove very well, and carefully. I am completely satisfied with the service.
Today was a snowstorm very bad driving conditions icy roads and the Hwy was closed we had to take a long detour our bus driver Lisa did an excellent job in very tough driving conditions was white knuckle driving she did great
The driver and the offce staff were efficient and friendly. We departed Calgary on time and arrived at Salmon Arm 15 minutes earlier than the ETA. It was a joy to have that driver during my journey
The bus arrived at the final location without fault to the driver, just an accident on the road! The ride was smooth and comfortable, as always, and the staff was very friendly. My fave company to travel with by far.
The ride from Regina to Saskatoon on the big bus was a far better experience than the ride I took from Saskatoon to Regina 2 weeks ago on the small bus. I will never travel like that again it was crowded, dirty, cold, smelled bad and arrived at the station in Regina in cold weather and the office was closed having people standing outside. It was difficult to get off the bus because of the snow bank and the driver did not offer any assistance. I was glad I had the opportunity to experience the return trip and will likely ride again if the big bus is available.
Super comfortable ride. I enjoyed my ride to North Battleford. Though I'm hopeful Rider express will have a stop at Ponoka or Wetaskiwin or Leduc in future. I had to drive to Reddeer from Ponoka to join the join the bus.
First experience with riders express was a nightmare.
Picked up alone at Canmore Northwinds Hotel (late) and driver asked where I was getting off I said Abbotsford airport, and that I’ll just carry my bag in me in the bus. The driver said that was fine. Hours go by and there’s a second driver, and he drives right past Abbortsford airport. What gives? I ask him if we’re stopping at YXX knowing full well he’s driven past it; he said there wasn’t a stop there… well that wasn’t what I was told. And it wasn’t what was shown on the purchase of my ticket. He says “I have no business at Abbotsford airport, no one picked up or dropped off” well that’s news to me, considering the first driver knew I was getting off at Abbotsford. Greg then tells me that I needed to change my ticket info, again not something that was told to me by the prior driver, and not something that is obvious WHATSOEVER. It shows YXX AIRPORT as a stop on the ticket I purchased, so why cut corners and not stop there. Maybe there needs to be better communication of your end, making sure clients know that they need to put their drop off locations on the ticket, and the drivers aren’t responsible for marking that down. This would be good to handle BEFOREHAND, instead of afterwards after a customer is dropped off a stop 30 minutes drive from the place where their family was waiting to pick them up.
Stuck in a bus for 12 hours, and then made out to feel like a fool, for not following the INVISIBLE INSTRUCTIONS on how to pick your stop. The first driver asked me where I was getting off. ABBOTSFORD. Second driver says there’s no business at YXX.
Exorbitantly unprofessional, and I won’t be returning my business.
Our experience was very disorganised and disappointing. Our bus left Vancouver 50 minutes late, the bus driver/s at the terminal didn't know which bus we were meant to get on nor did they know who was meant to be driving us. The check-in guy kept walking off when we were trying to check in which took over 5 attempts for our check in process. We had booked the express bus with only 1 stop along the way and then stopped 3-4 times to pick up additional passengers (as our trip had been combined with another route). It is very apparent that Rider Express is an extremely disorganised company with very poor communication to staff and customers.
Yes, there is WiFi on Rider Express! We recommend downloading your favourite films or programmes before your bus trip because the WiFi can lose its connection in rural areas. Don't worry, you'll still be able to check your emails and social media during your trip.
Are there power outlets or USB plugs on Rider Express?
Yes, there are power outlets and USB plugs on Rider Express buses. No need to worry about running out of battery in the middle of your favourite film. You'll also arrive at your destination with all your devices fully charged.
Does Rider Express have a toilet on board?
Yes, there is a toilet on all Rider Express buses. The toilet is generally located at the back of the bus or near the middle door. Most bus toilets do not have running water, so we recommend bringing hand sanitiser with you.
Does Rider Express offer meals or snacks during the bus trip?
Rider Express doesn't offer any meals or snacks on board. We recommend you bring some snacks and drinks in a reusable water bottle for your bus trip.
Do you have to print your Rider Express bus ticket?
No, no need to print your Rider Express ticket! Simply show your e-ticket on your smartphone along with a valid photo ID to board the bus. Your e-ticket will be emailed to you when you book on Busbud.
Does Rider Express allow pets on board or in the hold of the bus?
Only Certified Service animals are allowed on Rider Express buses. Pets are not allowed on the bus or in the hold of the bus.
What are the amenities on Rider Express buses?
When travelling with Rider Express, you will be able to enjoy Air conditioning, Standard seat, Power outlets, Toilet, Wifi. Rider Express will offer you a reliable, safe and comfortable bus trip!
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Rider Express Popular Routes, Destinations and Stations