Find coaches from New York City to Atlantic City

It was easy to book online, find the bus departure lounge and the bus ride was comfy. The driver was very nice and accommodating

The staff was not very helpful when I arrived at the gate. I arrived at the terminal before the scheduled time to leave and there wasn’t anyone at the gate(80) to check my ticket so I approached the driver at the gate beside mine(79) and he ignored me and proceeded to scan other people‘s tickets. Once I realized he was ignoring me, I went back to my gate where the bus was pulling off. The person that was assigned to my gate told me I missed the bus and I can talk to the information desk to find out what they can do for me. Once I got there the lady inside the booth gave told me to call customer service to see if they’ll change my ticket. I called and the representative on the phone blamed me for missing my bus because majority of the passengers got on. He told me he can’t help me and to buy a new ticket… we disconnected twice before I gave up. I realized then that nobody working for greyhound at this terminal or over the phone was going to be helpful. I spend more than I could afford on another ticket to take the next scheduled bus.

Less delays and cancellations would make customers more happier and less frustrated with greyhound people pay their money so they are entitled to better services

Trip was quick bus driver was very nice and efficient. I didn’t like that the bathroom door was broken and would swing open and would not stay closed

Driver Gary is very pleasant and reallycares about his passengers . Bus very clean and ride was very comfortable.

Very friendly driver..made safety first..only bad thing is we got bit by something from the head rest