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Greyhound User Reviews
3.5 out of 5 stars
User reviews from travelers who booked their tickets with Greyhound
Ratings and Reviews (84096)
Price is right. But it was delayed. Seats were not comfy. And I thought I could sleep during the journey, but it didn't work out.
I really enjoyed the ride .The Bus Driver was professional and very informative to the passengers on courtesy
rules while riding on the Bus he was driving .I was dissatisfied with my belongings stolen out of my bag somehow under in the baggage storage area .I'm very disappointed .I noticed my bag was open on the side ,but didn't panic .I just zipped it up and proceeded my ride home . Anyway I made it to my destination .This is the 1st time this has happened to me .Overall the travel grade was a 7 .Be Blessed Greyhound ✌🏽
The trip was pleasant and largely uneventful. The major disappointment was the late arrival. We were about an hour late arriving in Moses Lake. The delay was due to the driver taking time to assure that one or more passengers had proper documentation.
The service of driver is terrible, irresponsible, unprofessional, friendless and the customer service is far away from north UC, couldn’t provide the assistance in time when problems needed to be solved.
Didn’t enjoy greyhound service at all. Everytime I use this company the employees are always rude and it’s always delays in the bus schedules I would not recommend this company to anymore and don’t plan on using in my future travels
The bus was delayed for an hour; It was overbooked, three passengers were seated at the door steps which is hazardous! Most of all, the toilet was so disgusting and very smelly!!! It was not emptied and cleaned before the trip I was on.
1 hour before the departure, I recevied a message that the departure was delayed (from 23:50 to 1:20). I checked every 5 minutes for updates but nothing happened until 0:24 when, without any communication, the webpage said that the bus left at 0:19. So I've lost the bus
Our bus from Nashville was supposed to be here at 1015 pm, ended up getting cancelled. I sat at the dangerous bus station for 6 hours with my 10 year old son who had to take a bus because he couldn’t fly due to anxiety . In that time I was verbally berated by 2 employees one of whom did so in front of my child. She told me to reschedule my bus and they would get us a hotel. I did that and then she told me the time didn’t qualify, but never told me prior qualifying times or what I needed to do. I changed it to a qualifying time and she told me she couldn’t help and I was trying to take advantage. I just wanted to get my son into a bed. This trip has been a nightmare . I am a smoker, I had my son stand across the designated smoke area and one of greyhounds security guards yelled at me and started trying to make him go into the smoke area. I don’t smoke around my children and she was trying to force him into going into an area filled with smokers . This whole thing has been surreal. None of the employees would help, from calling all the way to the employees right there in front of me .
First leg of the trip was fine, but the second leg was cancelled with no notice. Rebooking was a pain in the butt. Bus was satisfactory - outlets were loose and WiFi was slow but seats were comfortable.
The driver, Adam, was very animated and unambiguous in his directions to the passengers. I appreciated his candor. However, the complete absence of information at Vancouver Pacific Central created unnecessary confusion and stress, symptomatic of the disfunction caused by Greyhound’s disintegration.
The driver was safe and friendly.
There was a passenger who appeared to be on drugs and dropped the f bomb several times on his seatmate. He called her a MF and stood over her in anger.
She didn’t back down.
She never rose her voice at him. Luckily none of us had to take him down as he finally sat back down, and after tweeking a bit, fell asleep.
Yes, you will be able to enjoy a WiFi connection on Greyhound buses! Chat with friends and family, check your social media and emails but keep in mind that streaming is limited so we recommend downloading your favourite films and programmes before your trip.
Are there power outlets or USB plugs on Greyhound?
Yes, there are power outlets and USB plugs on Greyhound. No need to fear running out of battery during the best part of your film! Note that Greyhound might use replacement buses, so we recommend bringing a battery pack, just in case.
Does Greyhound have a toilet on board?
Yes, Greyhound has a toilet on board. The toilet is located at the back of the bus or near the middle. Remember to bring hand sanitiser with you, as most buses do not have running water.
Does Greyhound offer meals or snacks during the bus trip?
There are no meals or snacks offered on Greyhound buses. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip.
Do you have to print your Greyhound bus ticket?
No, you don't need a printed ticket when travelling with Greyhound. Simply show your ticket on your phone along with a valid photo ID to board the bus. You will receive your e-ticket by email when booking on Busbud.
Does Greyhound allow pets on board or in the hold of the bus?
Only Certified Service animals are allowed on Greyhound buses. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Greyhound.
What are the amenities on Greyhound buses?
When taking the bus with Greyhound, you will be able to enjoy Air conditioning, Standard seat, Power outlets, Toilet, Wifi. Greyhound offers a best-in-class experience to all travellers so you're sure to have a pleasant bus trip.
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Busbud is a bus and train search tool – we include Greyhound routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Greyhound ticket from us. Note that train tickets sell out, Greyhound and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.
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