The bus driver was horrible I almost missed the bus
In the pass I was so dissatisfied.i had a bad experience during your shortage of drivers some years ago.dirty bus, smelling bus,late ...this time new bus,clean,on time keep up the great work
Was very convenient happy that u do serve these locations
It took me about 8-9 hours to get to Los Angeles
driver was very nice but bus station and bus were filthy
great job keep up the good work
The only complain is that I couldn’t connect to the wifi
Very fast ride back home from Gainesville to Miami. Although I wish the bus would make frequent stops through Orlando on the turnpike instead of just the greyhound bus stations. The bathrooms there were horrible and hardly any food to purchase except the vending machine at the Miami station. I would say the bus ride itself was comfortable and relatively fast t
No keg room but everything else was worth it
Bus driver swerved off the road and put our lives at risk. Then he humiliated me and YELLED at me for not using headphones. He found out it was the lady behind me. The driver was very rude and disgruntled
There jobs are not easy, zero communication. Zero help, I'm using a walker. Got hurt on exiting the bus because I was being rushed. Knee hurts a lot. Arm to. They are nice to one another but the paying customers got nothing. Hope I never have to ride a greyhound again.
Can't complain for the value
we are traveling to Mexico, we expected at least 1 person to speak Spanish. There was Noone directing crowd, people were scattered everywhere not knowing where to go. Staff was very rude, and didn't want to answer questions. Very chaotic and unorganized. Driver did not stop for people to eat, we were over 4hours late to our destination. Will not be using greyhound for our travels again.
I don’t why it’s late
Jinnie- Vah P.10 May 2021
The driver was nice and professional but the staff at Newark penn station was unprofessional
Should have been notified about the bus not been on time. There was no inside station. It got cold waiting for the bus. I was drop off there
The greyhound driver was polite and always explained clearly the time allotted at each stop
I was very disappointed because my bus left before time
I don’t like greyhound. They’re the only bus service on the west coast and maybe they lack funding but they’re out of date, they have an overworked staff, and a very unhygienic and unsafe environment. I would never recommend this service.
It sucks never travel there the bus broke down in the middle of nothing and we had to wait five hours to a rescue bus and ten for the next connections with no air no hygiene measure
Your Employee don't know how to talk to there customers they talk to us like we're kids!.
The bus drivers need to make sure that people are wearing their masks just people was sitting across from me coughing