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Greyhound Lines Inc is owned by FirstGroup and operates as Greyhound in the United States, Greyhound Canada in Canada and Greyhound de México in Mexico. With a long history in North America linking to Mexican and Canadian routes, Greyhound serves over 3800 locations across the territory.
With over 1,700 buses and 18 million passengers each year, Greyhound is the leader in city-to-city bus travel in the United States. Greyhound is part of a network of bus companies (as well as Amtrak) which sell tickets on each other’s routes to allow connections to even more locations, including rural routes through Greyhound Connect. All their buses include toilets, free WiFi, and reclinable seats.
Busbud has been an authorized seller of Greyhound bus tickets since 2014. You can easily find the fastest, cheapest, and best-rated Greyhound bus departures on Busbud - at no additional cost!
User reviews from travelers who booked their tickets with Greyhound3.6 out of 5 stars
In Toronto everyone was really friendly and helpfull. Sadly our drivers didn't really want to help when we were confused about our layovers. Our carkey fell somewhere in the bus as well but we were unable to retrace it since nobody wanted to help us. No reply trough email, facebook or at their costumer service in the station. We wanted to store our luggage in NY at greyhound as well for a few hours which was no problem at all in Toronto but in NY we got cussed at and after that ignored whilst the only thing we asked if they didnt have lockers because it didnt seem like a safe space to leave your luggage especially not for a price of 40 dollars for 2 trolleys à a backpack. Overall not so good experience
The drivers were rude to the passengers and they did not give enough instructions. One driver told another passenger to read closer to the ticket and screamed at his family in front of everyone
Bus arrived late. Driver was v. Rude to other customers. He spoke constantly to another passenger during the first part of the journey, so drove slowly. Very poor attirude throughout the trip.
The Time (Departure and Arrival) was top. The Service and the way of Driving was (on my opinion) bad
My driver was excellent
The bus was so old! Loose parts were clattering throughout the whole ride, making A LOT of noise. I work a lot and like to use my time on the bus to sleep and that was not possible. If on my next trip I actually had a choice, I wouldn’t choose greyhound
Good driver and Servise. But but stop place has changed. And got late. Other than all fine.
They’re great 👍🏾☺️
The bus is very old.
Be sure the bus has fuel before it leaves the station. That’s just a given.
Efficient, comfortable, very good value.
Good experience all around.
Wifi did not work
We stay more then 4 hours waiting a driver on Buffalo. No respect for the costumers.
Greyhound bus station Seattle is a terrifying place in a very scary location. There was a smell of marijuana everywhere. The bus was dirty and the WiFi didn’t work.
WiFi didn’t work for me
In Chicago the bus was too late and nobody giving proper information, pls upgrade this
Drivers and the trip were fine. Upon my arrival at the Chicago Downtown Greyhound Station, the bigger female security officer with braids was yelling at and harassing customers because she did not like where they were smoking. She did not call the police so it was very obvious that was all she was doing. I was appalled by this.
Bus was comfortable and clean, it was a good trip. It should have left on time however
The bus it was discosting.
The schedule was changed last minute wiyhout notice, I had to be dropped off at another destination than what was booked and arrived later than was booked.
great way to travel
Bus driver leaving New York was not professional at all. Told the people on the bus to “shut up or get off his bus”. Thought that’s was quite rude. The bus driver that drove from buffalo to Toronto was kind and well mannered
Great job thanks
My wife got disturbed yesterday because of the presence of dust or particle in the air (she is very sensitive to that), perhaps improve the air flow in the bus before allowing people to get in! But overall it was Great!
Missed the bus, so my suitcase left alone without me (in Orlando the announcement of boarding was very subtle, the bus left at 12.57 and not 13.00 so I missed it and had to pay $20 to get on the next bus to Miami. Luckily after I arrived to Miami I went straight to the Miami Central Greyhound and my suitcase was right there. Happy to find it! In general had a good experience, except for some screaming drivers from New York. Thanks
Yes, you can print the ticket at home and bring it to the station on the day you travel.
Alternatively, you have the Pick up at the Station option. For this, you must present yourself at the Greyhound counter before your departure time in order to pick up your printed ticket.
Yes, WiFi is available on all Greyhound buses and is free!
You are allowed 1 checked luggage of up to 50 lbs and 1 carry on of up to 25 lbs on Greyhound buses. Additional checked luggage is available at the bus station for a fee of $20.
Yes you can! As long as there is room under the bus, oversized luggage is allowed on Greyhound buses for an extra fee. The fee varies depending on the size of your luggage and will be paid directly at the bus station upon checking in the bus.
Yes, there is a restroom on board each Greyhound Bus. There are also stops for rest breaks on some routes.
Only service animals are allowed onboard of Greyhound buses. Service animal means any guide dog, signal dog, seizure response dog, psychiatric service dog, sensory signal dog or other animal individually trained to assist, work or perform specific tasks for an individual with a disability.
You can exchange your ticket directly at the station before your original departure time. You can only change the date and time, but not the itinerary or name on the ticket. Greyhound charges $20 for this procedure. All Greyhound bus tickets are non-refundable.
When you cross the border from the U.S. into Canada you’ll need your passport as well as a second piece of identification, which will be checked before you get on the bus. Also, non-Canadian residents who do not have round trip tickets will need to show proof of their exit from Canada.
What happens at the border:
When you reach the Canadian border, all passengers need to get off the bus and collect all their belongings, including checked baggages. You and your baggage will then pass through security, just like at the airport!
When you cross the border from the U.S. into Mexico you’ll need your passport as well as a second piece of identification, which will be checked before you get on the bus. Also, non-Mexican residents who do not have round trip tickets will need to show proof of their exit from Mexico.
What happens at the border:
When you reach the Mexican border, all passengers need to get off the bus and collect all their belongings, including checked baggages. You and your baggage will then pass through security, just like at the airport!
Children under the age of 12 can’t travel on a Greyhound Bus unless accompanied by someone 17 years of age or older. Children between the ages of 12-16 that travel unaccompanied must have a completed Unaccompanied Child Form and pay the full fare.
Busbud is a bus search tool - we include Greyhound routes, schedules and prices in our searches along with many other bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Greyhound ticket from us. Note that buses sell out, Greyhound and other operators generally charge a lot more for last minute tickets or for tickets bought in person.