the bus got there early that even better
My experience was HORRIBLE. I was on the bus for nine hours😐 Absolutely NOT cool
Lashanae H.11 February 2021
The driver was exceptionally good, polite and mannered.
terrible for years the worst experience, rude staff
Awesome and lovely
Brooklyn M.2 October 2020
Debra H.13 September 2020
The trip was way too long, it stopped at San Bernardino for 40 minutes, then at Barstow for another 20. The overall trip took almost 7 hours! And no social distancing at all was practiced at any time
Good customer service. However, needs improvement.
Great driver, but poor internet.
Gonzalo O.13 February 2020
Besides being an hour late. Still was a great ride.
Sharetha W.31 December 2019
The bus was delayed over 4 hours at the beginning, partly due to the road conditions but also partly due to the Greyhound service. The coach itself is new and comfortable and passengers are well behaved. That doesn’t make up for the loss of time tho. We would definitely opt to fly next time u see we are still on the road now more than 9 hours since the original bus schedule！ Not worth the money saving if we could book a flight earlier on.
Mei Kam K.28 December 2019
While it was appreciated that the driver did what he could to get the whole busload of people to Las Vegas, weather conditions and traffic conditions need to monitored in order to accurately provide a reasonable travel time. Everyone on the bus lost precious time that they could have spent with their friends and family since we spent 26 hours on the bus. While the situation was handled as much as it could in the moment, it should also have been something avoidable given some foresight.
Fanastic trip bus driver was extremely friendly professional and very helpful.
The driver on LA to Vegas trip was extremely rude and the staff at 1716 7th st.LA, CA, was not friendly at all
William C.10 December 2019
I haven’t took greyhound since I was a little kid but I’m very surprised to the major change and I was happy with my ride back home the driver was very professional and had a great sense of humor I will be choosing greyhound for now on for my travel
The service is good but the only problem I got is when where looking for the office of greyhound in sanfo... we had ask people at that area to where is the greyhound bus stop.. there's no sign where to go.. then we had to run from bay 25 to bay 5 den went down to 2nd where the office of the greyhound.. this should be improve
Jessie A.28 November 2019
Bathroom was dirty and had a bad smell.No toilet tissue and know seatbelts most of all know outlet to charge phone's.
Donesha G.24 October 2019
The worst experience ever!! The bus was 3 hours late because there was “no driver” at the time. The station is dirty and the security’s employees are very rude. I will never travel with it anymore.
Karen F.30 September 2019
The ride was fine just need better room seats
This service is horrible I didn’t ride and they still took money
they need to get it together
Some chick talked on the phone extremely loud 90% of the ride. Some dude played music on his phone the whole ride. Other tham that driver did a great job. I enjoyed my ride with no complaints.
Staff were fine. Bus was delayed in departure but caught up the speed along the way and arrived on time.
Wait time was bad but the staff wasn’t very helpful
Ok but the buses keep breaking down
Greyhound suck seats very uncomfortable and drama between passengers
The destruction of bus said there would be outlets. There weren’t any outlets. The bus smelled like feet and mashed potatoes! When trying to get on the bus.. I spoke to the driver very politely and positively and all he did was point at me phone and point at his phone. I just didn’t get any customer satisfaction except getting A to B which is great!
Alekzander G.11 June 2019
Bus had no running water, so we were unable to use the restroom.
Very happy with coachrun service