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According to multiple reviews, the service provided by this bus company is highly recommended. Customers express satisfaction with the service and would use it again in the future. However, there are some negative experiences reported, such as trip cancellations without explanation and delays causing inconvenience for travelers. Additionally, there have been complaints about rude and unprofessional behavior from drivers during breakdown incidents.
Wanda Coach New York Albany recent customer reviews
I received a text 1 hour 15 min prior to scheduled departure that the bus would be delayed 4.5 hours. I had to buy another ticket with another company to travel earlier. Not a reliable bus company.
Our bus broke down. I know that things happen that’s ok but the driver was very rude and unprofessional and made the whole event worse.
The service was great but one of my trips was cancelled two days before departure without providing a reason.
Based on 2578 reviews, the company was rated 3.3 stars on Busbud. Travellers were especially satisfied with the ticket access and the temperature but often complained with the Wi-Fi. FlixBus ticket prices on this trip start at US$100.00
According to customer reviews, there were some difficulties in finding the correct gate at Port Authority. Additionally, during a bus transfer in Kingston NY, passengers had to wait for over an hour outside a closed station on a cold night. However, it's worth mentioning that the staff was polite throughout the experience.
Pine Hill Trailways New York Albany recent customer reviews
We had to switch buses in Kingston NY, and we waited over one hour!! The station was closed and it was cold outside!! There was about 20 or so passengers waiting and it was late night. However staff was polite!!
The bus driver was extremely kind, and engaging...funny even. Again, I am disappointed there was no social distancing
I have been using AdirondacksTrailways for years. The line is reasonably priced with good service. there are changes i am not happy with. Now if your have to change the bus time there is a $20 charge for the change. Also the holiday charges are now outrageous.
According to multiple reviews, the service provided by this bus company is great. Customers mention that it offers safe and clean rides with wonderful service. However, some customers have reported an interesting experience where the speakers were too loud and talked excessively. Additionally, they mentioned that the seats were somewhat dirty. On a positive note, buying tickets from their website was easy and one customer even managed to board the bus earlier than expected because it was empty and the driver was very nice. There are also reports of uncomfortable seats in some buses despite having good drivers.
Adirondack Trailways New York Albany recent customer reviews
Fast and safe, nice trip
It was easy to buy tickets from the site. I was able to get on the bus 1 1/2 hrs early because the bus was empty and the driver was very nice.
It was an interesting inexperience, I got on, speakers were so loud, talked so much. Seats were kinda dirty
Based on 2606 reviews, the company was rated 4.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the Wi-Fi. OurBus ticket prices on this trip start at US$22.00
OurBus New York Albany recent customer reviews
The bus was very clean and the bus driver was very polite
According to customer reviews, the train service is generally good with positive feedback about comfort, cleanliness, and punctuality. However, some customers mentioned that it was too cold on the train.
Amtrak New York Albany recent customer reviews
I didn't enjoy the fact that it was cold on the cart in was in. They had the air conditioner on when it was below 50 degrees outside. It was also raining outside. Conductor did nothing about it.
Fast travel time and comfort of the seats
Difficult to hear or understand train conductor when making announcements. He spoke too quickly and not loud enough, otherwise his service was very good.
Where are the popular stations and stops in JFK Airport and Albany, NY?
1400 Washington Ave (Student Association Building, Bus Stop is at Collins Circle), Albany, NY 12206
SUNY Collins Circle1 Crossgates Mall Rd (overflow lot off Crossgates Mall Road opposite JC Penney near Access Road), Albany, NY 12205, USA
Crossgates Mall34 Hamilton St, Albany, NY 12207, USA
Greyhound Station402-408 US-9W, Glenmont, NY 12077, USA
Bethlehem Center117 Lasher Rd, Selkirk, NY 12158, USA
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