Excellent experience, exceptional value, would recommend to our friends.
The guy that checked our ID and checkEd our itinerary before board was Extremely Rude.
An overall good experience. The Wi-Fi was not operating the entire journey (or even half the journey for that matter) however the Platino vehicle is comfortable, the staff are polite and professional, and using ADO Platino as a means of travel is something we would do again.
Glenn S.December 22, 2020
The buses are great! They beat out Greyhound and Megabus (U.S. companies)
Wifi didn’t work, great experience otherwise
The newer buses are a nice ride. The wifi was a little spotty. Kind and accomodating service. Def would book another ticket next time I'm traveling through Mexico. Thanks ADO!
Ashley M.February 28, 2020
Everything was good but they had trouble with the aircon for half the trip which was not great
Linda H.February 21, 2020
Excellent bus ride, very good service.
David G.February 21, 2020
The bus was warm today and the wifi was not working.
Excellent and comfortable
Comfortable trip, good driver.
Durban D.February 7, 2020
Would have liked some of the video presentation in English.
Richard H.January 25, 2020
it was amazing
Crystal C.January 12, 2020
Amazing staff and very efficient clean and comfortable service. Would recommend it to everyone. Also a good opportunity to see the country out your window! Gracias
Very comfortable civilized ride!!
Veronique M.January 2, 2020
Here’s the problem. I was actually traveling from Xalapa to Oaxaca. Could not get any real help sorting that out online. The only direct busses are overnight. For some reason, I could book a México City to Oaxaca bus, but not one between Mexico City and Xalapa. I did that at the bus station ahead of travel. But a friend in Xalapa showed me that it’s about 3 hours quicker to change busses in Puebla and not go into Mexico City. It took us half an hour with a very helpful ADO agent to get that sorted and changed. I seriously needed some up front help that was not available from your site.
Great buses.. floating on a cloud
Nelson P.December 30, 2019
Stefan H.December 19, 2019
As expected. Uneventful trip. I was able to transfer to an earlier bus which was beneficial
Christopher A.November 27, 2019
Yes fine, no issues.
Martin W.November 17, 2019
Comfortable ride and lovely scenery on the way.
Venette C.November 5, 2019
Amazing, comfortable platinum!
Deirdre J.November 4, 2019
Really good experience with the Ado Platino from CDMX to OAXACA. Usually I can’t sleep on busses or planes but managed to doze off for a few hours. The seats were so comfy and the overall setup was just meant for a nice quiet bus ride.
Travel with ADO was the most comfortable I ever had with bus
Lenka G.September 19, 2019
The most luxurious coach I have ever travelled in. It was like flying first class.
Beautiful bus with nice amenities
Yannick L.August 29, 2019
Luxury Bus and extremely comfortable. No option for English on the screen which would have been nice. Platinum lounge, or pre boarding area could have been better.
Hayley Jade B.August 16, 2019
The bus was clean, seats were large and comfortable. Very quiet air conditioning kept the bus very cool.
We were offered water, snacks and a blanket. There was also screen entertainment and free WiFi.
I wish I had travelled all of Mexico by ADO bus instead of flying between most cities.
Service was 100% impeccable. No faults.
Overall it was a comfortable ride -the bus was as described: plenty of leg room, wider than usual recliner-seats, personal plugs, personal screens, spotty but WiFi. Professional personal.
One thing to notice: closer to Cancun we were stopped by I am guessing a road patrol who searched I am guessing again, the bus for two hours. We weren’t notified.