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ADO Platino phone number: 15557844652
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Amenities on ADO Platino buses
Wifi + Entertainment
ADO Platino's Coverage in Numbers
ADO Platino Bus classes
ADO Platino User Reviews
4.6 out of 5 stars
User reviews from travelers who booked their tickets with ADO Platino
Very impressed with the ADO Platino bus! Free WiFi, movie screens, the bathrooms and reclining seats, better than the plane we took home to Canada! Best of all, we were 3 minutes late, but the busdriver was waiting outside for us. Our Uber driver didn't know where the station was and we would have missed our plane had he left.
The ADO Platino service is just excellent. There is a private waiting room in Cancun for the Platino bus. It was not critical but it was a very nice extra. The seats were comfortable. The staff was very good. The only small complaint was that the Air Conditioning may have been a little too strong. Other than that, a perfect trip!
It was very good. The problem I had was there was very little english translation available. For instance the video on the bus seat had only spanish language controls so I was unable to even turn it off and it stayed on all night - the brightness interfered with my sleep!
An overall good experience. The Wi-Fi was not operating the entire journey (or even half the journey for that matter) however the Platino vehicle is comfortable, the staff are polite and professional, and using ADO Platino as a means of travel is something we would do again.
Here’s the problem. I was actually traveling from Xalapa to Oaxaca. Could not get any real help sorting that out online. The only direct busses are overnight. For some reason, I could book a México City to Oaxaca bus, but not one between Mexico City and Xalapa. I did that at the bus station ahead of travel. But a friend in Xalapa showed me that it’s about 3 hours quicker to change busses in Puebla and not go into Mexico City. It took us half an hour with a very helpful ADO agent to get that sorted and changed. I seriously needed some up front help that was not available from your site.
Really good experience with the Ado Platino from CDMX to OAXACA. Usually I can’t sleep on busses or planes but managed to doze off for a few hours. The seats were so comfy and the overall setup was just meant for a nice quiet bus ride.
The bus was clean, seats were large and comfortable. Very quiet air conditioning kept the bus very cool.
We were offered water, snacks and a blanket. There was also screen entertainment and free WiFi.
I wish I had travelled all of Mexico by ADO bus instead of flying between most cities.
Service was 100% impeccable. No faults.
Overall it was a comfortable ride -the bus was as described: plenty of leg room, wider than usual recliner-seats, personal plugs, personal screens, spotty but WiFi. Professional personal.
One thing to notice: closer to Cancun we were stopped by I am guessing a road patrol who searched I am guessing again, the bus for two hours. We weren’t notified.
Great reclining chairs, lovely lounge, comfortable journey all round, would be good to have perhaps a piece of paper with instructions for the gringos as I wasn’t 100% sure what the driver was saying at the start of the trip.
Busbud is a bus search tool - we include ADO Platino routes, schedules and prices in our searches along with many other bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your ADO Platino ticket from us. Note that buses sell out, ADO Platino and other operators generally charge a lot more for last minute tickets or for tickets bought in person.
ADO Platino Popular Routes, Destinations and Stations