Bus on time, very polite staff, great service!

bus was 1 hour late arriving in PoA

Excellent service from beginning to end, super clean bus and facilities. Easiest bus trip in latin america so far.

Good information by mail before booking. Friendly, competent and polite staff. Bus was very well in time and the bus itself was clean, modern and of good quality.

Great bus company!

TODO BIEN ! EXELENTE

Great service, really comfortable for a semi-bed.

Trouble-free overnight bus trip

very good, the only flaw is that the direction from the departure station was wrong.

Everything went smoothly

Un desastre

Nice staff on the bus. Although we waited very long at the Argentina border the bus was still On time in Montevideo. Diner on the bus would have been nice

BUen servicio

very good

The driver got lost and drove for an hour in the wrong direction. They also took a longer route. They arrived three and a half hours late.

There the best bus company I have experienced

great staff best service on bus so far

Very good

Very pleasant experience, I would do it agaiin

Excelent ! All the trip was excellent.. Five stars attention. EGA rocks!

Great service

Nice company to travel with

The seats were a little small for a "sleeper" bus. The bus left on time but was 3 hours late in the arrival.

There is no things to make better. Gracias.

The bus was almost 3 hours late

Bus should run most of the time during day.Improve Wifi and arrange some seatpockets to store some small things.

The bus arrived 3 hours later than scheduled. The worst part is that they knew already before leaving the station that the arrival time written on the ticket I bought was impossible to respect. They knew already that the bus was going to be at least 2 hours later. Why did the write that arrival time when selling the ticket? I was worried to miss the next bus I had bought, because of that.

Only provided one meal - was very unsatisfactory. Bus arrived an hour late. Seats very comfortable.

No USB, just scarce power points that passengers had to fight over. Had to shut the curtains overnight even though I wanted to look out the window. I didn't know the service offered food. Otherwise I would have prepared for that. Of all the trips I took in Brazil, this was the only one where staff were not communicative, was late departing and even later arriving, and of all things, did not cater to peopel charging their own phones as they choose when I was told otherwise. Just not impressed. I'd never go EGA again. Cartarinense was so much better.

I've been backpacking South America for a couple of months now,through chile, Peru, Boliva, Argentina and Uruguay. EGA bus was by far the best I've taken the whole trip. Service was great and the bus semi cama was the most comfortable by far! Thanks EGA