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Amenities on Diamante buses
Entertainment (No Wifi)
Diamante’s Coverage in Numbers
Diamante Bus classes
Diamante User Reviews
4.2 out of 5 stars
User reviews from travelers who booked their tickets with Diamante
Ratings and Reviews (30)
el bus llego una hora antes porque el chofer batio un nuevo record de velocidad y estuve asustado todo el viaje. Pago el servicio porque quiero sentirme seguro, no temer por mi vida. No puedo recomendar este autobús. la experiencia fue horrible.
When I arrived at the terminal and went to the check-in desk there was no one there. I waited 15 minutes for the counter staff. I was directed to the bus gate and went there I sat there for an hour no bus arrived and by now it was over 30 minutes late. I went back inside to ask if the bus was coming or if there was a problem. The desk called the bus and advised it would be coming I should just wait.
The Senda experience was shocking. Me and my son arrived 1,5 hours prior to the bus. By the time of the bus we knew everything around and were first in line. The bus driver ignored me and started to check other passengers who were behind me. He didn’t say anything and kept ignoring my hand with tickets. I was observing what he is doing to see if there is a reason or logic he wouldn’t check me in. Finely I stretched my hand again and asked why not me. He said I m not Latina! I said but I was first and equal. He started to say something else but the next man in line let me in. So the driver excepted the ticket and checked us in. The bus was late mote then 30 mins and when it stopped the driver didn’t announce it was our stop. New people came in. And I asked if it is the stop we need. So they confirmed and we left. I never experienced anything like that before in Mexico or anywhere else. I do expect the official apology front he company.
Very comfortable bus with nice amenities - only issue was lack of USB charging facilities on bus even though their information said their buses had these. However, even with this one issue, I was very impressed with their service and would highly recommend them to others.
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Diamante Popular Routes, Destinations and Stations