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Eurolines France User Reviews
Despite a rocky start with the bus being so very late, the staff member on the all line was very helpful and reassuring. When I got to Paris, I had missed the bus to London. The woman at the ticket office had a new ticket printed out and ready. The bus station was a bit away and it was 12.30am. She went very far and above what could be expected to get me, and another lady, to the next station in good time. She was wonderful (12.30am 18.08.19) unfortunately I did not get her name but she is a staff member to be proud of! The next step of the journey went smoothly.
Anne Pauline F.
With the exception of one driver (from Toulouse to Paris), they were rather unfriendly. One couldn't ask the drivers anything because they spoke only Spanish or French. On the bus from Ondara to Toulouse, the WI-FI didn't work. And ISILINES doesn't mention that their "free" WIFI is limited to a ridiculous 100 MB! On the bus to Paris the Air Conditioning was very weak, and by the time we reached Paris it quit working entirely. Stations and breaks weren't announced properly. There was only one break long enough to get some coffee or food from Toulouse to Paris (11 hours) and none at all from Paris to Hamburg (12 hours). We were lucky to get a smoke break because the German Border Police stopped us. All in all, we thought the Service was rather poor considering the price ISILINES charged compared to travelling by train or airplane.
Marlies H.
I did journey Lisbon by Eurolines Bus first time bus seat is not clean and mobile charger doesn’t work I have asked ladies driver she was very rude so I never and ever ride euroline bus it was service panic.
Jamilur R.
I would not recommend Eurolines to anyone. Our bus left Braganca 20 minutes late, the driver was not very helpful at all. I was travel with my 5-year-old daughter and there were not 2 seats together, I had to ask other passengers to move seats as the driver didn't care, he also said to buy the tickets at the same time, which I did. We had to stop in Spain for 1 hour to change buses at night time. Why there was not a direct bus to Paris from Braganca? This time around the drivers were extremely helpful. The bus arrived in Paris 2 hours late and we almost missed our bus to London. The previous time we also arrived late in Paris, missed the bus, had to wait for 6 hours at the station. The staff was awful and quite rude. We were a group of 12 adults, 1 baby, 2 toddlers, 2 kids and 1 teenager and no one offer us a coffee or water and we still had to pay to use the toilets. The only thing Eurolines did was given us other tickets to London. I would advise Eurolines to allocate a seat number to everyone and also to calculate arrivals and departures times a little bit better. I did not complaint the first time I travelled with Eurolines but the second time around I needed to say something. There's always space for improvement.
Ines D.
Everything fine except late arrival
Vemula A.
Comfy and smoothride. Driver(s) only spoke Portuguese!
Susan M.
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