The reviews highlight a positive experience with the bus service, emphasizing punctuality and cleanliness. Passengers appreciated the professional and friendly staff, as well as clear instructions provided for travel. However, some users noted issues such as unclear signage outside buses and discrepancies regarding ticket printing requirements in emails. Overall, travelers found their journeys comfortable and efficient.
Coach USA Chicago Madison recent customer reviews
maybe the worst travel experience I have ever endured. after taking my flight was expected to wait over 4 hours for a bus that they couldnt even gurantee would get me to my location. Was an absolute joke - ended up waiting and hour then just calling and uber from chicago to madison because the entire bus situation was such a disaster.
1.0 out of 5 stars
Richard C.
I was very happy with the service.. I was met at bay 6/7 by a very helpful assistant who made sure everybody was taken care of and got their bus. He even made a phone call to my friend as I could not use my phone...
5.0 out of 5 stars
Mary N.
Disappointing. My bus was over an hour behind schedule because she was caught in traffic in downtown Chicago. Never the less, it added so much extra time to a very long day of travel…now that the bus terminal is far from where I get off the plane after yesterday’s grueling experience I won’t be doing the direct to Chicago flight-take the bus to Madison anymore. It used to be so easy. Not any more.
Customers generally found the booking process easy and appreciated the friendly and helpful drivers. The bus was almost on time, though some felt that directions at Union Station in Chicago could have been clearer. A few reviews mentioned overbooking issues, resulting in some passengers having to stand during their journey.
Amtrak Chicago Madison recent customer reviews
I guess they had sold too many tickets: the bus was full and some people had to stand.
4.0 out of 5 stars
Annastiina L.
Overall a good experience, however the directions on where to board the bus at Union Station in Chicago could have been more clear. Would have been helpful if it simply said somewhere to board on Canal Street.
Based on 12512 reviews, the company was rated 3.5 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the Wi‑Fi. FlixBus ticket prices on this trip start at COP 100,356
FlixBus Chicago Madison recent customer reviews
Terrible first experience with FlixBus. The bus barely paused at the station and didn't stop long enough for me to board. Customer service just blames me and wants to argue semantics instead of trying to help a customer. I will never use this service again and advise others to book elsewhere.
According to 16 reviews, Greyhound received a 3.6-star rating for this journey. Travellers were especially satisfied with the staff and the timeliness, but some complained about the cleanliness. Greyhound ticket prices on this trip start at COP 105,748
Greyhound Chicago Madison recent customer reviews
Overal good except for there staff member Carl that sexually harassed me and another person I was sitting by
2.0 out of 5 stars
Alyssia P.
Passengers played loud music on the bus. Bathroom was dirty.
2.0 out of 5 stars
Noam L.
The bus were dirty, the driver were rude and no polite at all.
Based on 766 reviews, the company was rated 3.9 stars on Busbud. Travellers were especially satisfied with the ticket access and the temperature but often complained with the Wi‑Fi. Jefferson Lines ticket prices on this trip start at COP 673,772
Frequently asked questions about travelling by bus from Chicago to Madison, WI
Please note that timetables, routes, or operator details shown here may be updated or vary at the time of your journey.
How much is the bus ticket from Chicago to Madison?
The cheapest coach tickets from Chicago to Madison start from COP 100,356. The average price for this route is around COP 147,747. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus journey from Chicago to Madison?
The average bus journey time from Chicago to Madison is 3h 35m, covering a distance of 115 miles. The fastest bus can take you there in 2h 35m and is operated by Coach USA.
Which bus companies service the Chicago to Madison route?
What is the earliest and latest departure time for the bus from Chicago to Madison?
The earliest bus departs from Chicago to Madison at 00:00. And the latest bus departs at 23:15.
What are the CO₂ emissions for the bus trip from Chicago to Madison?
A bus journey from Chicago to Madison produces an estimated 4.636475000000001 kg of CO₂, making it a highly eco-friendly choice and a mode of travel recommended by Busbud.
Which is the best bus company from Chicago to Madison?
According to Busbud customers, the highest-rated bus company on this route is Amtrak, with an average rating of 4.1 out of 5 stars based on 5788 reviews.
Which company has the best Wi-Fi from Chicago to Madison?
Based on Busbud reviews, the bus company Amtrak has the best Wi-Fi rating with a score of 3.6.
Which bus company offers the most punctual service from Chicago to Madison?
According to Busbud traveller reviews, the most punctual bus company on this route is Coach USA, with a punctuality rating of 4.1 out of 5 stars.
Which bus company has the cleanest buses from Chicago to Madison?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Coach USA, with a cleanliness rating of 4.7 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
20/04
COP 128,343
21/04
COP 139,750
Today
COP 104,501
23/04
COP 95,331
24/04
COP 91,663
25/04
COP 86,161
26/04
COP 110,003
27/04
COP 91,663
The cheapest trip from Chicago to Madison, WI was searched and found on 25 Apr 2026 with a price of COP 86,161
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Chicago to Madison, WI as early as possible.
You can expect to pay from COP 86,161 to COP 656,569 for a bus ticket from Chicago to Madison, WI based on the last 2 days. You can expect to find the cheapest price for the trip at COP 86,161, which is on 2026-04-25.
Usually Jefferson Lines will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Chicago to Madison, WI was searched and found on 25 Apr 2026 with a price of COP 86,161
