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Jefferson Lines

Jefferson Lines

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About Jefferson Lines buses

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Amenities on Jefferson Lines buses

Air Conditioning
Average Seat
Power Outlets

Jefferson Lines’s Coverage in Numbers

  • Daily Buses601
  • Cities319
  • Countries1
  • Routes15,837

Jefferson Lines Bus classes

Jefferson Lines User Reviews

User reviews from travelers who booked their tickets with Jefferson Lines

3.8 out of 5 stars

Ratings and Reviews (74)

Kyshaun K.11 January 2019 | Staff: 1 | 

Horrible fight on the bus

Brenda M.4 January 2019 | 

Can't review since I wasn't on the bus.

Clarissa P.2 January 2019 | Staff: 5 | 

Very good service

Juanita L.29 December 2018 | Staff: 3 | 

Very helpful but not very organized

Shirley H.25 December 2018 | Staff: 1 | 

Bus driver from Minneapolis to Litchfield was wonderful. Arrived on time. The female driver from Litchfield to Minneapolis was very rude! 15 minutes late. Told me she didn’t go to the airport where I left from. Fortunately I was able to change my pickup with Metro Mobility.

Conshetah S H.25 December 2018 | Staff: 5 | 

Well drive and safe trip

Jennifer H.23 December 2018 | Staff: 4 | 

I had a bad experience, because I could not print my ticket at the counter at the Minneapolis airport, because it was unmanned. A worker from another company called someone from Jefferson Lines and confirmed that I could get on the bus with two tickets confirmed on my cell phone with a confirmation number - one for myself and one for a musical instrument. Then, when the bus came, the driver yelled at me and insulted me, but he did let me board the bus, but only with a lot of complaining. I am sorry, but I came from an orchestra job in Bulgaria, and I did not have anywhere to print the tickets.

Linda G.21 December 2018 | Staff: 1 | 

It would be helpful to have a rep at the MSP point to pick up. Many passengers were unable to get reliable information as to where the bus was to pick us up. There was also a lost luggage issue that delayed us all.

Michelle T.19 December 2018 | Staff: 5 | 

The bus driver was very nice

Isaak J.10 December 2018 | Staff: 5 | 

Great job

Kisi F.2 December 2018 | Staff: 5 | 

Excellent service

Mireille B.26 November 2018 | Staff: 5 | 

Bus drivers were knowledgeable and friendly. The whole trip went very smoothly.

Sara G.25 November 2018 | Staff: 4 | 

The times of bus were perfect but the driver swerved quite a bit and the bus was freezing.

Carrie G.15 November 2018 | Staff: 5 | 

Shawn the driver was extremely nice and made me feel very comfortable on my way back to Fargo.

Mark G.6 November 2018 | Staff: 3 | 

Very comfortable

Sam D.30 October 2018 | Timeliness: 5 | Staff: 5 | 

it was a nice ride

Melinda C.18 October 2018 | Timeliness: 5 | Staff: 5 | 

I won’t regret riding with Jefferson Lines again 😘😘

Joseph W.18 October 2018 | Timeliness: 5 | Staff: 5 | 

Courteous staff

Jaime G.8 October 2018 | Timeliness: 3 | Staff: 3 | 

They charged me $5 dollars to print my ticket this time

Jaime G.6 October 2018 | Timeliness: 2 | Staff: 1 | 

What I didn’t like is the bus come late to my destiny it was delayed

Lauren H.24 September 2018 | Timeliness: 4 | Staff: 5 | 

It went very well and the staff were very helpful, the only thing would be that we arrived a little later than expected.

Kyle T.19 September 2018 | Timeliness: 5 | Staff: 5 | 

Great driver, fast efficient service, highly recommended A++

Hailey B.17 September 2018 | Timeliness: 4 | Staff: 2 | 

the app sent me across town to the wrong place when i looked to see where i would be picked up and i almost missed my bus

Samuel S.16 September 2018 | Timeliness: 1 | Staff: 3 | 

I was at the appropriate bus pick up location and no bus showed up. I had to take the metro to the Jefferson/Greyhound station to get on a bus. There was also little to no information about Jefferson at the MSP airport. Overall, very dissatisfied and upset.

Tiegue E.10 September 2018 | Timeliness: 5 | Staff: 5 | 

Awesome experience!

Than O.8 September 2018 | Staff: 5 | 

Wifi dead

Tim G.6 September 2018 | Timeliness: 2 | Staff: 3 | 

Got the impression that this was the first time this driver had done this route - she got lost twice. Not her fault, Jefferson should be training staff properly and getting new drivers to shadow routes before driving them, or have an experienced driver with them the first few times they do a new route.

Amy S.1 September 2018 | Timeliness: 1 | Staff: 1 | 

The bus was very comfortable and the driver was pleasant. The bus got us to our destination exactly on time.

Anica C.24 August 2018 | Timeliness: 3 | Staff: 1 | 

The pick up location on the ticket was different from the actual spot causing me to miss the bus. This is unacceptable service and I would like a refund. Also, the arrival location in Green Bay was also incorrect.

Sahaletou Y.20 August 2018 | Timeliness: 5 | Staff: 5 | 

I enjoyed it. Affoardable and right on time.

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