Bus was supposed to leave at 10:30 AM. Received a text at 7 in the morning telling the bus will be there at 8:30 AM. Rushed there and the bus showed up at 9:15 AM. Didn't notice at first so when I went to it the staff was angry at me for being so 'slow' ! Unbelievably unprofessional...
Pierre-antoine T.21 December 2020
Horrible, I tried to cancel it but it wouldn't allow me.
The bus was comfortable.
Alexandra I.18 March 2020
Very professional, really hight level of service
Wasn’t happy, can’t read the fine print on everything had to repurchase a ticket and wound up with a not wonderful set. Then bus was late departing and then arriving
The late bus was not your fault. One of the passengers tried to smuggle cigarettes across the border. Your driver was polite and kept us informed.
Jennifer E.6 February 2020
Excellent service, courteous staff and call center managers were very helpful and caring in giving correct information about bus stops, etc.
Daljeet B.31 January 2020
The bathroom should be for everyone, no just for the drivers
In present days when technology is evrything and everywhere is just a shame not to provide seats with a charger slot and tv for passenger especially for a long time journey.
Good,maybe in the bus was too hot.
The bus was a really old bus, the staff was ok but they didn’t speak English.
The bus was on time, actually we have arrive 30 minutes earlier
the bus driver did not check or scan my tickets and demanded i pay him more. was rude and mean to be honest
very good timing, friendly staff, comfortable journey
Angela H.29 December 2019
Ekaterina B.28 December 2019
Very warm and helpful!
Robert Y.25 December 2019
Staff were helpful and polite. Bus ride to Cesky Krumlov was easy, relaxed and comfortable.
Natascha M.23 December 2019
Great attention to detail, safety, and cleanliness.
Daniel M.21 December 2019
It was a heavy trffick in Kiev that caused the delay.
Shibin Mohemed Ali T.15 December 2019
Driver said nothing to me almost the entire trip, we made several unannounced stops for them to buy various goods/merchandise from places along the way, an unannounced stop to get food/drink, and driver dropped me off in front of a random supermarket to exchange currency to get a taxi before leaving, instead of going to the bus station in Yerevan. Very unprofessional.
Matthew B.14 December 2019
Comfortable bus and train
It’s an amazing trip to CK. Great staff and services. Thanks
Wei Ping T.9 December 2019
Never experienced I bus with this options and I am from Holland. Every seat had a TV display with internet, games and movies.
Ibrahim D.8 December 2019
Lovely driver, clean and comfortable bus although would prefer to have toilet on the bus on such a long journey as the stops that were scheduled didn’t always work with the needs.
Katarzyna H.5 December 2019
Everything is good !
Lai Shan K.28 November 2019
Driver was not polite at all.
Very good service
Mohammed Aijaz M.24 November 2019
Bus ran on time and the crew seemed experienced. It's too bad that there was no outlet provided for charging electronic devices, and no WiFi.
Daniel M.20 November 2019
Very clean, comfortable, service was excellent.