Bus was supposed to leave at 10:30 AM. Received a text at 7 in the morning telling the bus will be there at 8:30 AM. Rushed there and the bus showed up at 9:15 AM. Didn't notice at first so when I went to it the staff was angry at me for being so 'slow' ! Unbelievably unprofessional...
Pierre-antoine T.December 21, 2020
Horrible, I tried to cancel it but it wouldn't allow me.
The bus was comfortable.
Alexandra I.March 18, 2020
Very professional, really hight level of service
Wasn’t happy, can’t read the fine print on everything had to repurchase a ticket and wound up with a not wonderful set. Then bus was late departing and then arriving
Brian M.February 17, 2020
The late bus was not your fault. One of the passengers tried to smuggle cigarettes across the border. Your driver was polite and kept us informed.
Jennifer E.February 6, 2020
Excellent service, courteous staff and call center managers were very helpful and caring in giving correct information about bus stops, etc.
Daljeet B.January 31, 2020
The bathroom should be for everyone, no just for the drivers
In present days when technology is evrything and everywhere is just a shame not to provide seats with a charger slot and tv for passenger especially for a long time journey.
Marina K.January 17, 2020
Good,maybe in the bus was too hot.
The bus was a really old bus, the staff was ok but they didn’t speak English.
The bus was on time, actually we have arrive 30 minutes earlier
the bus driver did not check or scan my tickets and demanded i pay him more. was rude and mean to be honest
David B.December 31, 2019
very good timing, friendly staff, comfortable journey
Angela H.December 29, 2019
Ekaterina B.December 28, 2019
Very warm and helpful!
Robert Y.December 25, 2019
Staff were helpful and polite. Bus ride to Cesky Krumlov was easy, relaxed and comfortable.
Natascha M.December 23, 2019
Great attention to detail, safety, and cleanliness.
Daniel M.December 21, 2019
It was a heavy trffick in Kiev that caused the delay.
Shibin Mohemed Ali T.December 15, 2019
Driver said nothing to me almost the entire trip, we made several unannounced stops for them to buy various goods/merchandise from places along the way, an unannounced stop to get food/drink, and driver dropped me off in front of a random supermarket to exchange currency to get a taxi before leaving, instead of going to the bus station in Yerevan. Very unprofessional.
Matthew B.December 14, 2019
Comfortable bus and train
It’s an amazing trip to CK. Great staff and services. Thanks
Wei Ping T.December 9, 2019
Never experienced I bus with this options and I am from Holland. Every seat had a TV display with internet, games and movies.
Ibrahim D.December 8, 2019
Lovely driver, clean and comfortable bus although would prefer to have toilet on the bus on such a long journey as the stops that were scheduled didn’t always work with the needs.
Katarzyna H.December 5, 2019
everything - good
Chiyin C.December 2, 2019
Everything is good !
Lai Shan K.November 28, 2019
Driver was not polite at all.
Jānis K.November 27, 2019
Very good service
Mohammed Aijaz M.November 24, 2019
Bus ran on time and the crew seemed experienced. It's too bad that there was no outlet provided for charging electronic devices, and no WiFi.
Daniel M.November 20, 2019
Very clean, comfortable, service was excellent.
Ching L.November 18, 2019