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Jefferson Lines User Reviews
3.9 out of 5 stars
User reviews from travelers who booked their tickets with Jefferson Lines
Ratings and Reviews (746)
There were people on the bus who didn't know the bus would stop at all the little towns, and these people were angry. If they would have had a little map with all the stops, they may have been easier to deal with.
This has been my 45th time I've rode Greyhound/Jefferson Lines busses, and absolutely, by ar my worst traveling experience I've ever had.
The woman working at Union Station in St. Paul was fabulous! Chicago, was by far the worst of everything when service, promptness, and ethics were completely absent.
I needed to be in Tulsa, OK already. Why those women working the counter for Greyhound rerouted my trip for departure from Chicago an HOUR after I was to arrive at my destination was in fact avoidable when I counted 4 seperate busses went to the same exact city as my rerouted trip had stated BEFORE my new trip departure. Not one of them busses were half full. It seemed there were favoritism being displayed with attitude and arrogance. It is currently 10:45pm, and I am not even halfway through my trip. I do not even know what sense it made to route me east an extra 700 miles, and 47 hours to make my trip which should've been MPLS to K.C., then K.C.to Tulsa. ABSURD!
I have been offered nothing whatsoever to compensate my unacceptable loss of time, and instead was cut short with rude, tones, and avoidance.
Chicago's Station needs a better business bureau visit, and I should be compensated in someway.
I may have ridden the busses for international travel for the last time.
Great trip overall, comfortable and quiet. I'd definitely improve your directions to where your bus arrives and how to get there (specifically for MSP airport) as I found myself a bit lost and confused if I was at the right place. Turns out I was but some signage saying "stop here for Jefferson Lines bus" or something would be fantastic just to reassure people they are at the correct place
I tried to call for confirmation of cancellation and was on hold for 30 minutes, even though the answer would have taken one minute. I was also not informed of the cancellation prior to my bus's supposed arrival.
Jefferson bus lines are fine except for this driver. He has been the driver for two trips that I have taken. He doesn't take the quickest route and is late . He is the type of person who will make the bus late everytime
The bus was full and so so hot .so hot that I at 60 got Carrick. The driver was all over the road n tailgating n hitting his breaks . He was a nice man , but the trip was miserable n scary . I actually had a mpls . Passenger get off in Maple Grove with me as he was sick as well.
Yes, you will be able to enjoy a WiFi connection on Jefferson Lines buses! Chat with friends and family, check your social media and emails but keep in mind that streaming is limited so we recommend downloading your favourite movies and shows before your trip.
Are there power outlets or USB plugs on Jefferson Lines?
Yes, there are power outlets and USB plugs on Jefferson Lines. No need to fear running out of battery during the best part of your movie! Note that Jefferson Lines might use replacement buses, so we recommend bringing a battery pack, just in case.
Does Jefferson Lines have a toilet on board?
Yes, Jefferson Lines has a toilet on board. The toilet is located at the back of the bus or near the middle. Remember to bring hand sanitizer with you, as most buses do not have running water.
Does Jefferson Lines offer meals or snacks during the bus trip?
There are no meals or snacks offered on Jefferson Lines buses. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip.
Do you have to print your Jefferson Lines bus ticket?
Yes, a printed ticket is mandatory to board the bus with Jefferson Lines. We recommend printing your ticket before heading to the station, as not all stations offer printing machines. Remember to also bring with you a valid photo ID to board the bus.
Does Jefferson Lines allow pets on board or in the hold of the bus?
Only Certified Service animals are allowed on Jefferson Lines buses. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Jefferson Lines.
What are the amenities on Jefferson Lines buses?
When taking the bus with Jefferson Lines, you will be able to enjoy Air conditioning, Standard seat, Power outlets, Toilet, Wifi. Jefferson Lines offers a best-in-class experience to all travellers so you're sure to have a pleasant bus trip.
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