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Amenities on Jefferson Lines buses
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Jefferson Lines User Reviews
User reviews from travelers who booked their tickets with Jefferson Lines4.0 out of 5 stars
Ratings and Reviews (389)
Thanks for the lift.
Very nice driver
Very professional and reliable. L
Aside from the driver I think drove too fast for being late, and blabbing loudly with another chatterbox guy, which made it hard to sleep. We arrived in Minneapolis and got off the bus and I had to go to the bathroom and though it was only a few minutes the bus had left with my bag to the airport. Then all the hassles and relatively rude people who ended up not doing what they said they would which was to send my bag back to Fargo for my wife to pick up. They didn’t and though they told her they didn’t need my approval they let her drive all the way to Fargo and then denied her. Then gave wrong times to call them back to reschedule. What a rude and bungling mess!
Polite, quite, and calm. Very nice driver.
Very fast and comfortable ride
Great service . Comfortable
I liked the bus but there was one passenger that made it an uncomfortable ride.
It was a great experience, the was Driver great as well. I will definitely recommend it to anyone and everyone.
much better than my last experience! nice staff and quick trip
In Ar, the lady at the customer service was rude. That aside I have been satisfied with her trip.
there was a connection issue and everyone accommodated the situation, but i ended up being on a bus 4 hours longer than i had intended to be. staff did well with what they could, but i feel like it was unorganized and not efficient.
AWFUL customer service in des moines. The manager Thomas is rude and disrespectful and did not show up at his time for his shift. As well as an older white gentlemen working there who would not tell me him name. He was quite rude as well. The bus station was locked and I had to stand in the freezing cold for an hour downtown alone. He felt no remorse did not apologize and was completely disrespectful. Honestly worst service I have ever had in my life. The bus drivers on the other hand were good and had no issues with them. Just issues with the workers at the Des Moines station.
I specifically chose a route that took longer than another one that left at the exact same time so as not to be left in a bus station before a relative could pick me up, but when we went through Minneapolis, someone complained so that we were dropped off early anyways and I was left alone in a station with people yelling and swearing for much longer than anticipated.
The bus ride was comfortable and relaxing. thanks
Got to my destination on time, maybe even a bit early. Arrived in one piece lol that's all that matters.
The late issue was weather, no ones fault. I appreciated their safe driving, and the connecting busses waiting.
Good experience other than the drunk woman yelling
Excellent trip. Excellent drivers
Driver did not show up for return trip. Had to wait 2 hours for the next bus.
I had a good trip. I would have appreciated at least one rest stop.
Great way to travel in the winter
Clean and comfortable. Nice driver.
Bus driver from Omaha to Sioux Falls was very entertaining.
Otherwise very nice just about 10 min late
Very rough ride lot of jerking. Driver got lost on his stops. Very uncomfortable seats. next time like I have done in the past take the train. Almost fights on the bus with words felt very unsafe. Would not after this take the bus. Take the train
Jefferson Lines FAQ
Is there WiFi on Jefferson Lines?
Yes, there is WiFi on Jefferson Lines! We recommend downloading your movies or favourite shows before your bus trip, as the WiFi can lose its connection in rural areas. No worries, you'll still be able to check your emails and social media during your trip.
Are there power outlets or USB plugs on Jefferson Lines?
Yes, there are power outlets and USB plugs on Jefferson Lines buses. No need to worry about running out of battery in the middle of your favourite movie. You'll also arrive at your destination with all your devices fully charged.
Does Jefferson Lines have a toilet on board?
Yes, there is a toilet on all Jefferson Lines buses. The toilet is generally located at the back of the bus or near the middle door. Most bus toilets do not have running water, so we recommend bringing hand sanitizer with you.
Does Jefferson Lines offer meals or snacks during the bus trip?
Jefferson Lines doesn't offer any meals or snacks on board. We recommend you bring some snacks and drinks in a reusable water bottle for your bus trip.
Do you have to print your Jefferson Lines bus ticket?
Yes, you need a printed ticket to board Jefferson Lines buses. Remember to print your ticket before you head to the station, as not all stations offer printing machines. Remember to carry a valid photo ID with you as it is needed to board the bus.
Does Jefferson Lines allow pets on board or in the hold of the bus?
Only Certified Service animals are allowed on Jefferson Lines buses. Pets are not allowed on the bus or in the hold of the bus.
What are the amenities on Jefferson Lines buses?
When travelling with Jefferson Lines, you will be able to enjoy Air conditioning, Standard seat, Power outlets, Toilet, Wifi. Jefferson Lines will offer you a reliable, safe, and comfortable bus trip!
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