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User reviews from travelers who booked their tickets with Jefferson Lines
3.7 out of 5 starsVery helpful but not very organized
Bus driver from Minneapolis to Litchfield was wonderful. Arrived on time. The female driver from Litchfield to Minneapolis was very rude! 15 minutes late. Told me she didn’t go to the airport where I left from. Fortunately I was able to change my pickup with Metro Mobility.
I had a bad experience, because I could not print my ticket at the counter at the Minneapolis airport, because it was unmanned. A worker from another company called someone from Jefferson Lines and confirmed that I could get on the bus with two tickets confirmed on my cell phone with a confirmation number - one for myself and one for a musical instrument. Then, when the bus came, the driver yelled at me and insulted me, but he did let me board the bus, but only with a lot of complaining. I am sorry, but I came from an orchestra job in Bulgaria, and I did not have anywhere to print the tickets.
It would be helpful to have a rep at the MSP point to pick up. Many passengers were unable to get reliable information as to where the bus was to pick us up. There was also a lost luggage issue that delayed us all.
Bus drivers were knowledgeable and friendly. The whole trip went very smoothly.
The times of bus were perfect but the driver swerved quite a bit and the bus was freezing.
Shawn the driver was extremely nice and made me feel very comfortable on my way back to Fargo.
I won’t regret riding with Jefferson Lines again 😘😘
They charged me $5 dollars to print my ticket this time
What I didn’t like is the bus come late to my destiny it was delayed
It went very well and the staff were very helpful, the only thing would be that we arrived a little later than expected.
Great driver, fast efficient service, highly recommended A++
the app sent me across town to the wrong place when i looked to see where i would be picked up and i almost missed my bus
I was at the appropriate bus pick up location and no bus showed up. I had to take the metro to the Jefferson/Greyhound station to get on a bus. There was also little to no information about Jefferson at the MSP airport. Overall, very dissatisfied and upset.
Got the impression that this was the first time this driver had done this route - she got lost twice. Not her fault, Jefferson should be training staff properly and getting new drivers to shadow routes before driving them, or have an experienced driver with them the first few times they do a new route.
The bus was very comfortable and the driver was pleasant. The bus got us to our destination exactly on time.
The pick up location on the ticket was different from the actual spot causing me to miss the bus. This is unacceptable service and I would like a refund. Also, the arrival location in Green Bay was also incorrect.
I enjoyed it. Affoardable and right on time.
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