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National Express originally created by the Transport Act in 1968, NX is a publicly traded multinational transportation company that is based in the United Kingdom and operates across Europe.
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User reviews from travelers who booked their tickets with National Express4.2 out of 5 stars
The bus never left. Therefore, we missed our ferry. We had to make alternative travel plans resulting in high additional costs. Terrible experience.
The bus was delayed and driving was very slow, which resulted in arriving at Bristol very late..
Very comfortable coach, helpful staff, extremely punctual.
Comfortable and efficient
All was perfect
Crappy buses for overnight long distance.
Worst experience ever. An hour late which meant we missed our connecting coach, so have been sat in Exeter by the side of the road for over 4 hours now! Not even an apology from the staff.
Overall a fairly comfortable journey. Bus was clean and well air conditioned. Driver however, came very close to running through several red lights as we got in to London and as a result we were very nearly in a serious accident. Driver had to brake hard coming through a light to avoid another car crossing through. However our return journey was more pleasant and the return driver was very friendly and very polite upon entering the bus. We definitely felt the return journey made by the driver was smoother than it was on arrival.
The bus did not come at the appointed time, but a substitute bus was provided an we reached London on time.
Perfect clean comfy and lovely driver. Good price 😊
Very comfortable seats. The seat belts seemed a bit too tight.
Friendly drivers, easy to book online. Great comfort, on time (earlier more often than not) perfect and brilliant prices. Thank you
It was a good journey. Just bring a pillow and snacks for a long journey
The bus was an hour and 45 minutes late and it caused me to miss my flight
Amazing happy to travel in national express
The second driver who switched was extremely rude and unhelpful. I just asked a simple question and he responded very rudely. I understand that he’s on a time schedule but it’s no excuse for being short and rude with people.
The bus didn't come until 50 minutes later. No updates from the staffs they not helpful at all.
Brilliant timing, lovely driver he couldn’t have been anyone pleasant for fact it was his first time doing the new route.
Please could you take care of the toilets better, otherwise a very pleasent experience!
It is clean and mice inside and a good trip
Very good. I will use the services again in future
Excellent staff and coach but arrived back at Bristol Bus Station 10 minutes late so missed my bus home.
World class - very good and comfortable to travel in.
Very professional and friendly
Great trip as always!
Arrived at bus station 1 hour late arrived at exeter after 2 hour bus drive
Fantastic service as always
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