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| Popular routes | Average trip duration | Minimum price | ||
|---|---|---|---|---|
| LondonStansted | 1h23 | £7 | ||
| HeathrowGatwick | 1h14 | £11 | ||
| GatwickHeathrow | 1h20 | £15 | ||
| HeathrowBristol | 2h42 | £15 | ||
| BristolLondon | 2h59 | £6 | ||
National Express Coaches is a leading coach company that provides reliable and affordable intercity travel options for passengers across the United Kingdom. A subsidiary of the National Express group, the company has a rich history dating back to 1972. Since then, the company has become a trusted name in the travel industry, known for its extensive network of routes, comfortable coaches, and excellent customer service.
The company operates an extensive network of routes that cover over 500 destinations across the UK, with about 1800 daily services. The company connects the country through routes that travel to big cities, like London, Birmingham, Manchester, Edinburgh, and Cardiff, but also to smaller towns. The company also runs airport services to all major airports in the UK, making it easy to travel between
National Express buses provide modern amenities, including:
comfortable reclining leather seats
digital VUER entertainment service
free WiFi
USB charging ports
onboard restrooms
ample legroom
air conditioning.
National Express coaches offer three different types for some routes:
Standard: if you're set on your travel dates, this can be the best option for you. These tickets are non-refundable and non-exchangeable.
Flexible: these tickets cannot be refunded, but you can modify the date and time up to an hour before departure for a fee of £5.
Flexible+: You can exchange y our tickets and get a refund up to 72 hours before departure.
One of the easiest ways to book National Express coach tickets is through Busbud, which has been an authorized seller of National Express tickets since 2015 and has helped travelers book tickets to travel around the UK safely and conveniently - and without breaking the bank.
Booking with Busbud offers several benefits, including the ability to compare fares, view real-time availability, and choose from various payment options. It's a simple and convenient way to secure your National Express coach tickets, offering a seamless travel experience for passengers.
So, whether you're planning a city break, a weekend getaway, or a long-distance journey, National Express and Busbud are your reliable travel partners.
4.2 out of 5 stars
User reviews from travelers who booked their tickets with National Express
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No, there is no WiFi on National Express. No worries, you can use your time on the bus to catch up on some much-needed sleep! You can also download your favourite films, TV programmes and audiobooks or bring a good book.
Yes, there are power outlets and USB plugs on National Express. You can usually find 1 or 2 plugs per row of seats, so be a good traveller and check if your neighbour wants to charge up their devices as well.
Yes, National Express buses have a toilet on board. Toilets generally do not have running water, so we recommend bringing hand sanitiser. Remember to always hold the railing when going to the toilet in a moving vehicle.
There are no meals or snacks offered on National Express buses. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip.
No, you don't need to print your ticket. You can board National Express buses by showing your e-ticket on your smartphone, along with a valid photo ID. Your ticket will be sent to you by email when booking on Busbud.
Only Certified Service animals are allowed on National Express buses. Unfortunately, your pets are not allowed on the bus or in the hold of the bus.
National Express goes the extra distance to offer best-in-class services to all travellers. You will be able to enjoy Air conditioning, Standard seat, Power outlets, Toilet on their buses.
All of the National Express buses have wheelchair access. To ensure that assisted travel is available, we need to carry out certain checks to ensure your experience with us is a happy one. The wheelchair must be compatible with the space available on National Express and that the combined weight of the passenger and wheelchair doesn’t exceed the weight of the lift.
Two medium-sized suitcases that weigh no more than 20Kg each, plus a small piece of hand luggage, are permitted. Smaller items such as laptops can be placed on overhead shelves in the bus, while larger items are safely stored outside under the floor. You’ll be given a ticket which you must keep to retrieve your bag.
The company has a strict no-drug/alcohol policy for all drivers. In addition, every coach is equipped with cameras that monitor driver performance. On-board CCTV cameras and our Traffic Log system ensure passenger safety.
To set your mind at rest, National Express has been awarded several prestigious safety awards over the years, including a maximum 5-star rating by the British Safety Council, an honour that we have retained for years.
National Express is fully committed to the environment. Travelling by bus has been proven to be substantially less harmful to the environment than any other form of travel. A full bus of 50 passengers potentially removes 50 cars from the road. Our white coach fleet is Euro VI standard which is the highest engine emission standard currently available. Our Levant III buses produce 13,6% less GHG emissions per passenger/km than any Euro VI coaches in an urban environment.
Definitely, National Express welcomes all trained assistance dogs onboard permitted that you provide a copy of the certificate of training the dog received. A copy of the dog’s ID book or any other proof that confirms that the relevant training took place will also be accepted. It is advisable for customers making use of this service to pre-book to ensure a comfortable spot on the bus providing the dog with enough space to lie down during the trip.
Refunds are only available on Fully Flexible fares. If your ticket is refundable (read point 8 of our Conditions of Carriage), you'll need to cancel it no later than 72 hours before your departure time to get a refund. If you're entitled to a ticket refund, get in touch with our Contact Centre.
NOTE: You can board any available coach 12 hours before or after your original departure time. Amend your ticket at a Travel Shop where facilities are available but note that our restricted travel option does not permit any alterations to your booking or any refunds.
Please note, it is only possible to request an exchange within the timeframe allowed, as mentioned in the exchange policy of your booking. Busbud cannot modify or exchange your booking. If your ticket is exchangeable, you must contact National Express directly to request an exchange.
No. You can show your ticket on your smartphone or tablet. The full ticket must be shown, partial pictures/screenshots will not be accepted.
When you buy a bus ticket online through Busbud or National Express, you’ll always get the best bang for your buck! To ensure that you get the best deal, explore our websites and:
Search for the best deals as early as you can
Be flexible about your dates and times of departure. Night trips are invariably cheaper.
Avoid traveling at peak times.
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Busbud is a bus and train search tool – we include National Express routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your National Express ticket from us. Note that train tickets sell out, National Express and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.
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