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Travel with National Express
Book cheap National Express bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals.
National Express phone number: +443717818181
National Express is one of the biggest coach companies in the United Kingdom and Europe. They offer over 100 destinations, from big cities like London and Amsterdam to quaint villages like Bath and York. With their cheap prices, frequent departures, and reliable service, National Express is the coach company for you when traveling in the UK and Europe.
National Express buses offer you some of the best services such as reclining leather seats, a digital entertainment service called VUER, free WiFi, USB charging ports, on board restrooms, extra legroom and A/C.
Busbud has been an authorized seller of National Express tickets since 2015. Busbud helps you compare, find, and book cheap National Express coach tickets - at no additional cost! You can easily compare all schedules and ticket prices on Busbud. For your next trip, choose the coach and book on Busbud. It's simple, fast, cheap, and environmentally friendly!
National Express Destinations
With National Express, you will able to travel and explore cities such as London, Paris, Amsterdam, Edinburgh, Newcastle, Cardiff, and many more. With routes all over the UK and Europe, you're sure to find what you're looking for with National Express. Whether you'll be commuting, visiting friends and family or going on holiday, National Express will have a coach for you.
Booking your National Express Ticket Online
With Busbud, it is very easy to book a National Express ticket: you simply need to fill in the details of your trip in our search bar (dates of travel, departure and arrival cities, numbers of passengers) and click on Search now. Then, select the National Express departure that suits you best and securely complete your booking on Busbud.
We recommend that you book your ticket at least 1 to 2 weeks in advance, as ticket prices tend to raise when the travel date gets closer.
National Express Discounts and Promotions
Occasionally, National Express offers discounts and promotional to travelers. All of National Express' discounts and promotions are integrated into Busbud's search results. Be sure to take advantage of all National Express' promotions by booking your coach ticket on Busbud.
Photos of National Express buses
Official Partner
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Amenities on National Express buses
Air conditioning
Toilet
Standard seat
XL Seat
Wifi + Entertainment
Power outlets
Snack
National Express’s Coverage in Numbers
Daily Buses36127
Cities462
Countries2
Routes2692
National Express Bus classes
Economy
Eurobus
Normal
Premium
Supra Economy
Supra+
National Express User Reviews
4.2 out of 5 stars
User reviews from travelers who booked their tickets with National Express
Ratings and Reviews (30)
Driver very nice and helpful. I offered to buy him a cup of tea but he wouldn't have one.
My London to Gillingham was delayed 1 hr then the delayed coach dident arrive do finished up getting the Dover bus which meant departing from London one and a half hours late
I was not able to get on to my bus as they have changed the name of the destination therefore I did not know that it was the bus I was supposed to get. Staff claimed that they have called for people but they only stood at the front of the bus calling therefore I did not hear them, I then asked a staff about my bus and they said we decided to change the destination name on the bus and that my bus have left, the staff then came back and told me they could not do anything about it. This resulting me having to get a taxi to the airport.
Great service and friendly staff. Wifi on the bus would be appreciated, also more signage -I had to ask many people where to go to find the bus in T5. Also the ticket stated T5, so I hiked over there only to find out the bus seemed to loop back to another bus area at Heathrow where I originally was.. after a big international flight it would be great to have an easier way to get the bus to regional areas.
I got on the coach at the bus station as it was closer to my house, I arranged it the day before, but another assistant got difficult with me as I tried to get on the bus, I was anxious to get on and he didn’t seem to know what times of the coach . He upset me.
One bus was cancelled before mine. So then they pushed everyone back to the following later bus. This is really infuriating because I was an hour early for my bus. Then a lady ran out in front of the bus pleading for help after it had finally left, she was running away from someone. She was then invited on to the bus whilst the drivers called the police. I understand that this is the right thing to do however our bus was already very late.
At night on arrival to Norwich, bus don't get to the national express bus stop that is Chancellor Drive rather they stop at UEA StopA bus stop upon my big heavy bags even when I pleaded with the driver, he refused
A crash on the motorway was not there fault but they were late into weston 3:40 pick up. No idea why they wouldn't put the heating on so people were complaining and they joked! Then he broke the wheel of my case! And laughed I was steaming so I had to walk away as he was holding my wheel. I've made an official complaint and review on fb and will follow this up when om back off my holiday as I want a new case! Terrible journey. 28th April I'm sure others complained.
The driver left the terminus 5 minutes early and he was not even bothered to stop after a few people who were suppose to be on that bus were left behind. National express should be on top of their game, so I thought but it turns out to be very dissapointing. Thanks to your professional customer service for picking up the peaces and granting us train tickets.
Heathrow to Southampton went very well, but they canceled my return bus. I was notified the day before (late) and for some reason it went to my spam mailbox. On the information panel, in the bus station, said that it would be late and it never arrived. I called customer service and they gave me two options, I chose one of them and apart from charging me for canceling my bus, which seemed disgusting to me, my ticket never arrived and I almost lost it again. I had to call customer service again and the girl spoke to the driver to let me get on the bus.
Luckily I didn't have to board a plane otherwise I would have missed it. Unprofessional service.
Driver did not speak clearly v hard to understand, asking another driver from another bus about print outs on his tacho also reluctant to lift luggage and one chap went to leg instead of gettingbb by off at Heathrow probably because he couldn’t understand driver unless not trained well
The bus was neat and it was a smooth drive. The USB port was working, so I could charge my electronic devices. However the driver told us the toilet was not in use. I found this discomforting because it means that apart from d stop we made, one couldn't use the convenience.
Can wheelchair passengers access National Express coach?
All of the National Express buses have wheelchair access. To ensure that assisted travel is available, we need to carry out certain checks to ensure your experience with us is a happy one. The wheelchair must be compatible with the space available on National Express and that the combined weight of the passenger and wheelchair doesn’t exceed the weight of the lift.
What are the luggage restrictions on National Express buses?
Two medium-sized suitcases that weigh no more than 20Kg each, plus a small piece of hand luggage, are permitted. Smaller items such as laptops can be placed on overhead shelves in the bus, while larger items are safely stored outside under the floor. You’ll be given a ticket which you must keep to retrieve your bag.
How do I reserve a seat?
Consult our website for the options offered on reserved seating on our buses. You can choose between Standard seating (available on all coaches), priced at two pounds sterling over and above the trip fare, or Premium Seats, priced at four pounds sterling, available only on selected routes.
How safe are your buses and drivers?
We have a strict no-drug/alcohol policy for all our drivers and have installed hi-tech systems that will not permit a bus engine to start if any traces of alcohol or drugs are detected on the driver. In addition, every coach is equipped with cameras that monitor driver performance. On-board CCTV cameras and our Traffic Log system ensure passenger safety. To set your mind at rest, National Express has been awarded several prestigious safety awards over the years, including a maximum 5-star rating by the British Safety Council, an honour that we have retained for seven years.
What customer assistance can I expect from National Express?
Our Virtual National Express Assistant can help you with the most common questions. To use it, click on the blue icon located at the bottom right-hand side of the page, or use your Facebook account or simply choose “Continue as Guest.” Type “Hi” to get started. For other queries, consult our website.
How green is travelling by National Express coaches?
National Express is fully committed to the environment. Travelling by bus has been proven to be substantially less harmful to the environment than any other form of travel. A full bus of 50 passengers potentially removes 50 cars from the road. Our white coach fleet is Euro VI standard which is the highest engine emission standard currently available. Our Levant III buses produce 13,6% less GHG emissions per passenger/km than any Euro VI coaches in an urban environment.
Are service dogs permitted on Nation Express coaches?
Definitely, National Express welcomes all trained assistance dogs onboard permitted that you provide a copy of the certificate of training the dog received. A copy of the dog’s ID book or any other proof that confirms that the relevant training took place will also be accepted. It is advisable for customers making use of this service to pre-book to ensure a comfortable spot on the bus providing the dog with enough space to lie down during the trip.
How can you get a refund from National Express?
Refunds are only available on Fully Flexible fares. If your ticket is refundable (read point 8 of our Conditions of Carriage), you'll need to cancel it no later than 72 hours before your departure time to get a refund. If you're entitled to a ticket refund, get in touch with our Contact Centre.
NOTE: You can board any available coach 12 hours before or after your original departure time. Amend your ticket at a Travel Shop where facilities are available but note that our restricted travel option does not permit any alterations to your booking or any refunds.
Please note, it is only possible to request an exchange within the timeframe allowed, as mentioned in the exchange policy of your booking. Busbud cannot modify or exchange your booking. If your ticket is exchangeable, you must contact National Express directly to request an exchange.
Book your National Express coach ticket online
It is very easy to book a National Express ticket. Just fill in your trip details in our Busbud search bar and click on Search Now. Then, select the bus that suits you best and complete your booking on Busbud for total security. Ensure that your ticket is valid for the entire journey(s).
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Promos and special offers
When you buy a bus ticket online through Busbud or National Express, you’ll always get the best bang for your buck! To ensure that you get the best deal, explore our websites and:
Search for the best deals as early as you can
Be flexible about your dates and times of departure. Night trips are invariably cheaper.
Avoid peak times.
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Services and Amenities available on National Express
All National Express buses have the best onboard amenities to ensure the best possible comfort and relaxation is obtained while travelling onboard any of their coaches. The onboard WiFi can be used to enjoy your bus ride with your favourite movies, TV shows, and audiobooks.Amenities customers can look forward to when buying a ticket with National Express include:
Air conditioning
Onboard toilets
Standard seat size
WiFi
Entertainment
Power outlets
Snacks
Why choose Busbud?
The Best Way To Book Bus Tickets
Busbud is a bus search tool - we include National Express routes, schedules and prices in our searches along with many other bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your National Express ticket from us. Note that buses sell out, National Express and other operators generally charge a lot more for last minute tickets or for tickets bought in person.
National Express Popular Routes, Destinations and Stations