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Amenities on ADO CONECTA buses
Entertainment (No Wifi)
ADO CONECTA's Coverage in Numbers
ADO CONECTA Bus classes
ADO CONECTA User Reviews
4.1 out of 5 stars
User reviews from travelers who booked their tickets with ADO CONECTA
Ratings and Reviews (743)
The online Ado service was amazing but I would recommend buying tickets at the station. However despite being at the station with tickets and waiting at the door, the bus left without us. It was the only bus within an hour that was not called out loud and the company just brushed us away. The staffs English was poor so they could not communicate with us in English. Any issues we had we struggled to sort.
The driver didn’t let me on the bus. He was leaving on the scheduled time but said to be a delayed earlier one. They didn’t allow me to get on another bus and had to buy a new ticket. Overall, it was chaos on tulum bus station
I didn't realise the bus stops at other stations on the way and got out thinking I was where my ticket read. Missed the next part of the journey and had to purchase another ticket to proceed to desired destination. I'd expect to be told about that on purchasing a ticket.
I was misled at the bus station and missed the Conecta. The signs for the bus did not list where the bus was as well as the lane number was missing. I had to pay for another bus ticket that left later in the day. I felt like no help was offered and most workers lied or waved me off. I had to wait a hour, buy another ticket, and almost missed that bus due to the signage for what lane the bus was in being omitted purposefully. I felt like I was scammed and would never utilize this bus station or service again.
Nice air conditioned coach and very clean
No indication at bus station that bus was in and ready to be bordered. Only by pestering the attendants did we find out which was our bus.
Hadn’t appreciated that the bus from Playa to Valladolid was also stopping at Tulum - no indication at time of booking or on ticket.
We waited at the bus station from 9h30 bus only arrived 11h30 and no one announced it, had we not kept checking we would have been left there as were the only passengers getting on at that stop. First time in 11 trips we've had a bad experience.
We paid for our ticket, but the bus driver did not accept our tickets. He let us stay on the bus, but when we arrived in Cancun, he demanded we pay the "difference" in cash. He said the difference was the entire cost of the ticket we had already paid.
Bus was comfortable and the air conditioning was very nice. Our bus left playa del Carmen on time but arrived in Valladolid much later than we were expecting. We booked our ticket online and printed them out on paper. Our paper showed us leaving playa del Carmen at 2:00pm and arriving in Valladolid at 3:45pm. We did not arrive in Valladolid until around 5:30pm. So according to our ticket information the bus was very late.
Yes, there is WiFi available on ADO CONECTA buses! You'll be able to stay connected with friends and family, check social media and your emails throughout your trip. However, we recommend downloading your favorite movies and shows before your bus trip.
Yes, there are power outlets and USB plugs on ADO CONECTA. Sit back, relax, and enjoy your bus ride with all your favorite devices fully charged! Note that ADO CONECTA might use replacement buses, so we recommend bringing a battery pack, just in case.
Yes, there is a toilet on ADO CONECTA. The toilet is located at the back of the bus or near the middle. We recommend bringing hand sanitizer, as most buses don't have running water. It is best to hold on to the rails when using the toilet in a moving bus.
Yes, ADO CONECTA offers food and drinks on board. When you book your bus ticket on Busbud, you will be able to see if you will get a full meal or snacks and drinks for your desired departure.
No, you don't need to print your ADO CONECTA ticket! You can board the bus by showing your ticket on your smartphone along with a valid photo ID. Your e-ticket will be sent to you by email right after booking on Busbud.
Only Certified Service animals are allowed on ADO CONECTA buses. Unfortunately, your beloved pets are not allowed on the bus or in the hold of the bus.
ADO CONECTA offers you a safe, reliable, and comfortable bus journey. You will be able to enjoy Air conditioning, Standard seat, , Power outlets, Toilet, , Wifi when traveling by bus with ADO CONECTA.
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ADO CONECTA Popular Routes, Destinations and Stations