Users frequently highlight the reliability and punctuality of the service, appreciating its clean and comfortable buses with ample legroom. The staff is often described as helpful and professional. However, some users mention that bus interiors can be uncomfortably cold or have loud movie audio, while others find station navigation a bit confusing initially.
First time using ADO. Excellent service. Very clean buses. Affordable and on time.
5.0 out of 5 stars
Brenda M.
Always very reliable service, runs on time, professional drivers, comfortable seats. The only negative is that the bus is absolutely freezing inside, to a very very very uncomfortable level.
5.0 out of 5 stars
Marina M.
Easy application to use to order tickets ahead of time and skip long line at the bus station.
Customers have shared positive experiences with ADO buses, highlighting their comfort, punctuality, and ease of booking. The rides are described as smooth and reliable. However, some travelers noted that language barriers can be a challenge when interacting with staff or understanding announcements at the terminal stops.
ADO Tulum Cancún recent customer reviews
ADO lost my hole luggage, worth around 1000 euros. At a stop on the way, the bus driver opened a door from the storagebay, while nobody gone out of the bus, so a man from the street looted my stuff. As we arrived in Cancun, I told the situation to the ado stuff, they where just laughing at me, the company didn't help, I got no compensation. Travellers should be careful. Worst service I have ever seen .
2.0 out of 5 stars
Stefan T.
The bus never showed up and I was forced to cab for $180. Be careful booking here
1.0 out of 5 stars
Michael Z.
I did enjoy the booking tickets in the ADO terminal with tickets counter and online booking.
Based on 915 reviews, the company was rated 3.8 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. AU ticket prices on this trip start at PEN 53
AU Tulum Cancún recent customer reviews
It was not clear which bus I was to get on. I boarded a bus 45 minutes later than scheduled.
Based on 1036 reviews, the company was rated 4.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the departure location but often complained with the wifi. ADO GL ticket prices on this trip start at PEN 56
Based on 1328 reviews, the company was rated 3.6 stars on Busbud. Travelers were especially satisfied with the departure location and the ticket access but often complained with the wifi. OCC ticket prices on this trip start at PEN 63
Based on 1184 reviews, the company was rated 4.1 stars on Busbud. Travelers were especially satisfied with the cleanliness and the departure location but often complained with the wifi. ADO CONECTA ticket prices on this trip start at PEN 50
ADO Conecta Tulum Cancún recent customer reviews
Journey was smooth and fantastic. Would be easier if there was better indication of which bus was yours at the bus station though, through signage, megaphones to communicate etc
5.0 out of 5 stars
Nisha J.
The bus was very small and the driver barely used the AC despite the heat. It was too hot outside plus with wearing a mask to not use AC or have open windows. I felt so ill. It also would be nice to know in advance that public restrooms on our route require pesos.
Frequently asked questions about traveling from Tulum to Cancún by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Tulum to Cancún?
The cheapest bus tickets from Tulum to Cancún start from PEN 48. The average price for this route is around PEN 64. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Tulum to Cancún?
The average bus trip duration from Tulum to Cancún is 2h 30m, covering a distance of 74 miles (119 km). The quickest bus can get you there in 2h 10m and is operated by ADO.
Which bus companies service the Tulum to Cancún route?
Several major bus companies operate on this route with 38 buses available per day, including services from ADO Aeropuerto, ADO, AU, ADO GL, OCC, ADO CONECTA.
What is the earliest and latest departure time for the bus from Tulum to Cancún?
The earliest bus departs from Tulum to Cancún at 12:25am. And the latest bus departs at 10:20pm.
What are the CO₂ emissions for the bus trip from Tulum to Cancún?
A bus trip from Tulum to Cancún generates an estimated 2.961625 kg of CO₂, making it a highly eco-friendly travel option and recommended mode of travel by Busbud.
What is the best bus company from Tulum to Cancún?
According to Busbud customers, the highest-rated bus company on this route is ADO Aeropuerto, with an average rating of 4.2 out of 5 stars based on 699 reviews.
Which bus company has the best Wi-Fi from Tulum to Cancún?
Based on reviews on Busbud, the bus company ADO Aeropuerto has the best Wi-Fi rating with a score of 2.3.
Which bus company has the most timely service from Tulum to Cancún?
According to Busbud traveler reviews, the most timely bus company on this route is ADO Aeropuerto, with a punctuality rating of 4.5 out of 5 stars.
Which bus company has the cleanest buses from Tulum to Cancún?
According to Busbud traveler reviews, the bus company with the cleanest buses on this route is ADO Aeropuerto, with a cleanliness rating of 4.8 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
08/08
PEN 55
08/09
PEN 56
Today
PEN 55
08/11
PEN 47
08/12
PEN 55
08/13
PEN 55
08/14
PEN 55
08/15
PEN 47
The cheapest trip from Tulum to Cancún was searched and found on Aug 11, 2026 with a price of PEN 47
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Tulum to Cancún, as early as possible.
You can expect to pay from PEN 47 to PEN 92 for a bus ticket from Tulum to Cancún based on the last 2 days. You can expect to find the cheapest price for the trip at PEN 47 which is on 2026-08-11.
Usually ADO Aeropuerto will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Tulum to Cancún was searched and found on Aug 11, 2026 with a price of PEN 47
