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ADO GL phone number: 15557844652
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Amenities on ADO GL buses
Wifi + Entertainment
ADO GL's Coverage in Numbers
ADO GL Bus classes
ADO GL User Reviews
4.3 out of 5 stars
User reviews from travelers who booked their tickets with ADO GL
Ratings and Reviews (30)
I was very happy with the service, the seats were in good condition and comfortable. I could not get wifi, and later noticed it was written on the front door. Would have been better if this info was more accessable, maybe on the TV monitor. Also the driver did not speak any English. This would have made it easier.. But over all I was very happy
The service was very good, and the chairs were wonderful (even better than the standard). It was, however, a much more windy trip than we were expecting so it would be good to let passengers know, because sleep is pretty hard for this overnight option. With multiple sound channels, different languages for the bus tvs would also be good!
At first they wouldn’t let me on the bus because they said my ticket from bus bus wasn’t a real ticket.
Fortunately they sent me to an office where another man took my cellphone for a few minutes and then printed out a different sheet of paper which I could use to get permitted on the bus.
No one in the bus station in Veracruz or in Puebla were friendly or helpful.
The bus was scheduled to leave at 10:45 and arrive at 14:35. With no indication whatsoever from any staff member the bus left at 13:15 and arrived at 18:05... If there is something wrong or a delay I expect to be notified and have an expected time of arrival
There was a short stop planned. However, presumably because we were running a bit late, we did not stop for long enough to get out of the bus which would have eased my joints.
We then arrived 20 minutes early.
Traveling with ADO GL was first rate. Seats were comfy, enough leg room, bathroom was clean. All up it was great experience. I’d travel with them again. My only complaint was the onboard wifi - it was most of the time unuseable.
Impressed with this bus. Very comfortable plush seats, plenty of leg room and space to keep carry on bag close by, AC not too cold (as I have read elsewhere). Bus left on time and the process of luggage check in was easy for a traveller who speaks no Spanish. Hold onto your luggage ticket to collect it at the end. Bus arrived 20 mins late but otherwise was a very easy ride.
We arrived in plenty of time for our 10.45 bus but there was no 10.45 bus it was 11.45. Not sure if this was to do with the clocks changing by an hour as there was no indication that the 10.45 had been cancelled it just seems that there was no bus scheduled for that time, as we don’t speak Spanish we couldn’t get to the bottom of it.
The bus facilities were very good: comfortable seats, clean toilets, enough leg room, enough storage room, clean windows to enjoy the views.
The bus driver was a good driver, the journey went smooth.
For the price and for a 5 hours journey I think that snacks should be included.
Although I know it was not ADOs fault. There was a blockage on route. I was meant to arrive in Oaxaca at 7:30am, at 3pm I left the coach and walked with my heavy belongings. I imagine that they are still sat in the same place now!
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