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Balut phone number: 0810-888-2258
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Amenities on Balut buses
Lie-flat Seat or Bed
Wifi + Entertainment
Balut's Coverage in Numbers
Balut Bus classes
Cama Ejec Indiv LCD/Cena/Desayuno
Cama Ejec. LCD/Cena/Desayuno
Cama Ejecutivo con Cena Fria
Cama Suite Premium
Cama con Servicio
Cama sin Auxiliar
Ejuctivo sin Auxiliar
Promo Semi Cama con Servicio
Semi Cama Cena/Desayuno
Semi Cama Expreso
Semi Cama Promo Cena/Desayuno
Semi Cama Promocionada
Semi Cama Superior
Semi Cama con Cena Fria
Semi Cama con Servicio
Servicio Cama Ejecutivo
Balut User Reviews
3.7 out of 5 stars
User reviews from travelers who booked their tickets with Balut
Ratings and Reviews (30)
The bus does NOT go to Purmamarca. It drops off on the motorway in the middle of nowhere 4 km away from town. There was no information provided at the time of booking. I only found out when boarding the bus. The bus got there late around 7:15pm, so it was getting late and dark - very uncomfortable situation for a female foreign traveler to be left in the middle of nowhere at this time.. very disappointed!
My printed ticket was not recognized. I bought it online. I had to pay 100 pesos for handling my bag. It is nowhere written. The staf did not speak English, and the Spanish was not ment to be understood by foreigners. The staf was in a hurry. There was no announcement where the coming stop was to be reached soon.
But I arrived where I wanted to be, and it was carnaval time..!
Although the bus was a little late, it didn't matter. It was a great trip. First lush green country and once over the hills, those wonderful barren hills with cacti growing on them. Very enjoyable, all of it!
After reading the previous reviews I was apprehensive about going with Balut but everything went well the only problem we could have encountered was when we booked with busbyd we chose the front window seats but on the ticket we received the seat numbers were not listed but we did sit where we wanted but were worried someone else had our numbers
Non professional employees giving no indication and making no effort to understand the client. The man in charge of the luggages constantly asks for tips (to put the luggage in the trunk and to take it out which takes literally 5 seconds).The bus was pretty old and dusty with average leg-room and no onboard service (not even a cup of water during the 7h30 drive).
My bus forgot to stop at Purmamarca. Hopefully another passenger needed to stop there and realized that. He made the bus stop in the middle of the road and we had to call a taxi to get to Purmamarca, which we had to pay for of course ! We arrived 40 minutes later.
The staff was very impolite and we were surprised by some hidden extra expenses along the way.
For example we had to pay to have our ticket printed and to get our luggage stored in the bus. This was very inconvenient since it was our last stop in Argentina and we didn’t have any cash
It was my first visit to Argentina. I was very satisfied with the excellent service from Juan. He helped me with giving me a lot of travell-advice for Jujuy area. The breakfast was splendid. The hotel is in the centrum of Jujuy. I gave the hotel top score especially because of the great service.
The staff was very rude. Especially the luggage carriers. We wanted to give them a tip but he thought it was not enough?! After that he did not want to put our luggage in the bus so he forced us to pay more tip..
The bus I was supposed to take broke down due to a mechanical issue. The next bus that came was an hour later and I was forced to sit on the stairs for nearly 2 hours because there were not enough seats.
The cama seats were very comfortable. They turned radio and lights off at 9pm - very much appreciated. Boxed dinner was gross. Breakfast was not adequate. Lunch at a restaurant was fine. They drove very safely. The bus showed up a bit late but we arrived on time. It would have been nice if they had English announcements and entertainment.
We met a strike in Bolivia, heading to the border of Bolivia and Argentina. We were supposed to arrive at 3 am, and then take the bus to Salta at 11:15 am. But due to the strike in Bolivia, we were forced to wait in the way for about 8.5 hours, so we were late for our bus leaving La Quiaca. I understood that this is not Balut’s problem. But the staff at the counter were relatively cold and of course after the explanation and proof we still had to pay for another tickets. Then we realized that the suitcase was not included in the price and we had to pay 20 pesos for each suitcase. The ride was fine, hardly any break for the 7.5 hours ride and the bus was late to take off so we ended up 1 hour late to the destination.
The driver went above and beyond. I couldn't speak spanish and he did his best to make me comfortable, going as far as buying me an orange (I was starving) and helping pay for my taxi when I had no money. I had to give him a hug. Just wish I could have told him how grateful I am.
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