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Vibasa phone number: +34982292900
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Amenities on Vibasa buses
Wifi + Entertainment
Vibasa's Coverage in Numbers
Vibasa Bus classes
Vibasa User Reviews
3.7 out of 5 stars
User reviews from travelers who booked their tickets with Vibasa
Ratings and Reviews (30)
Not told what destinations we were stopping or why Bus was late. V frustrating as we had to notify our accommodation about delay. Also wasnt advise what wifi code. Asked a few people on bus no english speaking
Vibasa staff was very unhelpful: several buses were scheduled to leave for Barcelona at around the same time and none of the drivers knew about the others. This made it very confusing when passengers for bus 2 (my bus) were waiting to board. One driver was very agitated about the situation and even rude/loud with passengers. When bus 2 finally did arrive (apparently delayed due to weather conditions, but at no point were passengers officially informed about this), it left San Sebastian station more than an hour later than it was scheduled to. Passengers were totally lost as to whether our bus would arrive or not, and when.
The driver of the bus I took was okay, but one of the drivers we talked to earlier (driver of Bus no. 1) was very dismissive of passengers’ concerns and seemed very irritated when people were asking him about the status of the bus. The bus ride itself was okay; the bus was clean and I didn’t feel unsafe during the trip. The driver was much nicer than the driver of Bus No. 1. I just wish the WiFi password was given to us though. But that’s a minor thing.
With the bus and the departure and arrival everything was fine so far. Anyway, bus driver was pretty unrelaxed and not obliging at all. Did not sleep a minute on an 8 hour night ride due to drivers music, air conditioning and manner of driving.
The bus was spacious and the bus driver was pleasant. But passengers were very loud talking, watching videos on mobile phones with sound on, answering phone calls throughout 7 hour trip. I don’t know the common sense of Spain, but I appreciate if the driver warns passengers to turn their mobile phones off or put the sound on mute out of respect for other passengers. Gracias
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