Find a Bus from New York to Boston

The car smells disgusting

Everything was fine and on point! Thank you :)

respect your customer's time!

Late for 1 hour which is ridiculous!

The bus ticket should specify if not the exact gate at least the possible ones, port authority bus terminal in new york is quite big and it would have been very helpful to have some indications

The bus left 2 hrs 15 minutes late while Peter Pan buses were leaving on time. The back-up of passengers made the terminal very chaotic on Thanksgiving. Few personnel around for most of the time. Very disappointing to arrive late to Thanksgiving when I had booked an early bus to allow for delays.

The outlets didn't work

Your staff is horrible. I was visiting NYC. Therefore I don't live in NYC and I don't carry a printer with me when I travel. And your staff insulted me because I didn't print my ticket at home. I'll make sure the next time I travel I will not be taking greyhound.

Your staff are horrible people. They insulted me because I don't own a printer. I don't live in NYC. And I don't bring a printer with me when I travel. And one of your staff was very rude to me. next time I need to get a bus ticket I'll make sure not to get it from greyhound

Everything was fine! Thank you! :)

Buses are not as comfortable as we thought them to be. For 4+ hrs journey, buses needs to have better seats

Driver was safe on the road

I was sent to the wrong gate and missed my bus. I was then charged $20 to change my ticket, despite their error (and only took cash). My ticket was changed to 4:30, but we didn't leave until 5:20. I will never use Peter Pan/Greyhound again, and I would like my $20 back.

I was late to my appointment because of the delays. Driver was very difficult to understand.

I had the worst travel experience with Greyhound

I would not recommend.

Poor seats , impossible to relax using seat like that

No charging outlet and it was mad hot in the bus smelling gas the whole tripe and I'm sick now because of that trip

Waited over an hour past boarding time

Please tell customers if bus will delay to destination. Also tell customers which bus stop half an hour before reach the stop.

Everything was great

No entiendo que necesiten que tengas los billetes impresos teniéndolos en el móvil

Lady driver was great with great sense of humour

inadequate AC seats are upholstered in a very uncomfortable fake leather

Too much a/c

Broken and dirty seats, garbage on the floor

Late because of Labor Day traffic; ride and driver was s good experience

Delayed- very little advice of what was happening

Good

Wifi doesn't work well on Peter Pan buses!?