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Greyhound phone number: +18774636446
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Greyhound Lines Inc is owned by FirstGroup and operates as Greyhound in the United States, Greyhound Canada in Canada and Greyhound de México in Mexico. With a long history in North America linking to Mexican and Canadian routes, Greyhound serves over 3800 locations across the territory.
With over 1,700 buses and 18 million passengers each year, Greyhound is the leader in city-to-city bus travel in the United States and Canada. Greyhound is part of a network of bus companies (as well as Amtrak) which sell tickets on each other’s routes to allow connections to even more locations, including rural routes through Greyhound Connect. All their buses include toilets, free WiFi, and reclinable seats.
Busbud has been an authorized seller of Greyhound bus tickets since 2014. You can easily find the fastest, cheapest, and best-rated Greyhound bus departures on Busbud - at no additional cost!
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Greyhound User Reviews
3.5 out of 5 stars
User reviews from travelers who booked their tickets with Greyhound
Ratings and Reviews (30)
There was and 1-2 hour delay that caused problems for me. I’m very dissapointeed that I paid for a ride only to get there an hour late and miss some important things
Sorry I will probably never use Greyhound again. The constant 10 minute updates lasted for over two hours while trying to wait in line so many unsanitary areas. I thought it would be a great ideal instead of renting a car and driving to Anderson because I had flown all night from Seattle what a bad choice. The last time I rode Greyhound was back in the 1980’s and it was great what happened?
I was delayed over 4 hours for a layover that should have been for just an hour. No reasonable explanation was given and the staff didn’t seem to be able to do much about it. I ended up missing my connection to Dallas and had to sleep at the greyhound station overnight to wait over 5 hours for another bus in the morning. This is the worst business I’ve ever come across in America. Greyhound doesn’t deserve to be in operations
I was forced to sleep on cold metal hairs at the station! bus was supposed to leave at 10.05. it was moved to 10.50 and eventually cancelled at 11.45 pm. I had no option but to sleep at the station. no apology no explanation. just an announcement that the trip has been cancelled. in the morning , I was told the next available bus at 7am was full. I was to wait for the 8.30 bus to Detriot which is longer with more transits. this is my worst trip.
The bus was like 4hrs late , then when it finally got there it had trouble starting then we had to wait for someone to come check to see why it wasn't starting it took about 15mins for the person to get there. I was to be in Ny a little after 12 noon give or take , I never got to Ny until after 6pm I missed my ride then I had to get 3 trains to get home making me even later . Long story short together I missed most of my uncle memorial service which was the reason I was traveling for in the first place .
This was my first time traveling by greyhound and my only complaint would be the seating. The is not enough leg room for tall people. I'm only 5'8 and was uncomfortable so i can image taller people do not enjoy the ride either.
The staff at the Greyhound station in Miami was very rude and inappropriate towards me.
I was making sure that was directed to right times and what bus I was supposed to go on. When I asked for help they were caress and didnt want to assist me.
I was heading to laredo then they dropped us off from Dallas in San Antonio saying my rescheduled bus departures in 8 hours. We got our tickets at 5:34 am and the bus was going to leave at 1:40 pm. We were meant to arrive at laredo at 10 am. We were left wandering in San Antonio which wasn't the worst place ever but we should have never been left there from the start. They left the whole bus there since the second driver meant to finish the rest of the trip didn't arrive at all. We were walking around until we called in some family to give us a ride ( the family we were going to visit in laredo) at 5 am they picked us up at around 10 - 11 am. We got home in a car around 1:30 pm we got there even before the bus would of even left the San Antonio central. The whole bus ride was pretty smooth and clean, but them stranding us there just ruined and killed the whole experience.
I wasn't please with my ride. Not only did a lady cut herself and bled all over the bus, we had to turn around back to the bus terminal. Where we had to reschedule for a different day. It was so inconvenient.
I lost my luggage in the bus. It has been a week since i made a claim on it but still not a single response. I had my important medications that I got in my country and i cant find here. Please help me to find my luggage.
Yes, WiFi is available on all Greyhound buses and is free!
Can I exchange my Greyhound bus ticket?
Yes! You can exchange your ticket directly at the station before your original departure time. You can only change the date and time, but not the itinerary or name on the ticket.
Does Greyhound allow pets on board?
Only service animals are allowed on Greyhound buses. Service animals are defined by the Americans with Disabilities Act (ADA). Please refer to their website for more information.
Can I bring over-sized luggage (bicycle, sports equipment) with me on Greyhound buses?
Yes you can! As long as there is room under the bus, oversized luggage is allowed on Adirondack Trailways buses for an extra fee. The fee varies depending on the size of your luggage and will be paid directly at the bus station upon checking in the bus.
Do I need to print my Greyhound bus ticket?
Yes, you need to print the ticket at home and bring it to the station on the day you travel. Alternatively, you have the Pick up at the Station option. For this, you must go to the Greyhound counter before your departure time and pick up your ticket.
How many bags can I take on Greyhound buses?
You are allowed 1 checked luggage of up to 50 lbs and 1 carry on of up to 25 lbs on Greyhound buses. Additional checked luggage can be arranged at the bus station for a fee of $20.
Does Greyhound have a toilet on board?
Yes, there is a toilet on all Greyhound buses. The toilet is generally located at the back of the bus or near the middle door. Most bus toilets do not have running water, so we recommend bringing hand sanitizer with you.
Can children travel unaccompanied by adults on a Greyhound bus?
Children under the age of 12 cannot travel on a Greyhound bus unless accompanied by someone 17 years of age or older. Children between the ages of 12-16 that travel unaccompanied must have a completed Unaccompanied Child Form and pay the full fare.
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Busbud is a bus search tool - we include Greyhound routes, schedules and prices in our searches along with many other bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Greyhound ticket from us. Note that buses sell out, Greyhound and other operators generally charge a lot more for last minute tickets or for tickets bought in person.
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