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The British FirstGroup owns Greyhound, which in turn is set up as several companies: Greyhound Lines Inc., Greyhound Canada, Greyhound de México, and Valley Transit. They also own BoltBus. Retired brands include Voyageur, Autobus Americanos, Yo! Bus. In some places, Greyhound uses special brands; Greyhound Connect runs more rural routes subsidized by local governments, Lucky Streak runs to Casinos, QuickLink on commuter routes. Greyhound also cooperates to connect to Amtrak trains on some routes, known as Amtrak Thruway Motorcoach.
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User reviews from travelers who booked their tickets with Greyhound3.6 out of 5 stars
I am 6 feet tall and found that the seats were a little confining, as the passenger in front of me was lying down for the entire duration of the trip. Also, the sun was beating down on me for 2 hours straight and I'd wished there were some sort of shade that i could pull down. Otherwise, everything else was satisfactory.
Greyhound changed the schedule without letting me know so I’ve have to pay for any extra night and for the accommodation in Revelstoke
0/10 bus didn’t show up
bus was an hour an a half late then i got turned around at the border, staff was unhelpful and i can't get a refund
Delayed but no updates
Great option to travel
The bus driver was a very good careful driver. Very courteous and helpful. The depot staff were all polite and pleasant. I am very sad along with many others to see greyhound service not going to continue here.
The bus driver was kind of mean
I thought the service was horrible. The 5 o'clock bus was 40 minutes late and when it arrived there was only room for 7 people when 12 people were waiting. There was no seating for the waiting passengers.
The Washroom were really bad
Please announce the bus when you get to the bus stop. People didn't even know that the bus was already there.
Very bad service would want a return I would never travel again. First it got 15 minutes late secondly there was no information given regarding where to print the ticket from ;
On time...friendly staff
This was my first time traveling, I absolutely hating riding the bus but the greyhound especially. Each and every terminal my bus made stops at the delays were more than three hours. They couldn’t find any drivers. I arrived in Atlanta four hours later than I was supposed to. And as I type this review I’m in a greyhound bus station it’s now 9:47 and I’ve been waiting on my bus to go back to Detroit since 6:30. I will NEVER recommend the greyhound to anyone or ride the greyhound EVER again! AND lastly on my finally bus to Atlanta, a bus driver has just finished his shift and was riding the bus, and refused a girl to sit by him because he wanted a peace of mind from driving all day but the bus was packed, so unorganized and unprofessional!
Bus arrived 20 minutes late at destination, but it was due to heavy traffic and construction. Nit much they can do about that
Bus was clean and tidy , it just arrived an hour past when it was originally supposed to arrive
The bus was 1 hour 15 mins late because there was no driver available. The wifi and power outlets were not working. I had to change 3 seats before I could find one in a good condition and where the air condition was functional. It costs more than other coach services and gave the worst service. Never had any such problems with other coaches.
The staff of the fort Mayer’s desk wasn’t helpfull to clients. She was arrogant and instead of helping me she make me bought a new ticket. I bought my ticket and had my confirmation email. When I was at the station picking up my ticket, the woman wasn’t at the desk and appeare 10 minutes later. When she comes she ask me for the greyhound number, which I couldn’t find on the email. I showed to her the email if she could find it, and she said no. She refused to look my ticket by my name and surname so I had to buy a new one since my bus was leaving. I will send an email since I find this unacceptable. Hope further assistance from the company. Thanks. Alejandra blanco
Bus was almost an hour late and also, there was no air conditioning. It was so hot it felt like the heat was one. I feel entitled to a refund.
The bus was late so i miss the Cincinnati bus got there at 12 16 bus left at 1205 then the nexx bus wasnt leaving till 6 pm it was long wait i had to pay stranger 70 dollars to take me to Indianapolis
Long ride with many stops but got us there right on time.
The air conditioning blower in the bus didn’t work . It was too difficult when it’s humid and hot . Some of the seats didn’t have the option of recliner so it was again a difficulty to sit on the same posture for long
Fine for what I pay
Bus service was simply great.I loved the trip.
Very satisfying... on time and comfortable
There was confusion about the bus schedule being canceled due to the hurricane. The bus was in fact canceled.
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