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Cold Shot User Reviews
4.0 out of 5 stars
User reviews from travelers who booked their tickets with Cold Shot
Ratings and Reviews (30)
Bud driver said we will leave red deer in 5 minutes so I went to fill my water bottle and came back and he had left. I tried calling Cold Shot multiple times and no one answered the phone. Because of this I missed I almost missed my flight definitely left a bad taste in my mouth and wouldn’t use Cold Shot as my first choice for method of transportation.
Was very inexpensive
But had no ac was hot and this has more to do with the passengers they had body odour at least two of them and it got worse cause there was no heat zero suspension in this. Thing either
The customer service is very had I brought tickets online and I missed bus. I asked the to pay extra and use my ticket but the lady over the phone she is very rude. She can't even let me finished my talk. Still I have a question about my ticket no one answer 😔
Both drivers and all staff were caring and professional.
I really appreciate having this well run service. I am visiting a friend in Whitecourt area and it was too far to drive by myself.
We have been friends for 50 years and she moved 10 years ago and this is my first visit to her place. She has been to my house many times but she said next time I had to come her way. I booked Cold Shot not knowing what to expect.
I will make this an annual event to visit her now I know how it works.
It was so bad we got off the bus at the first stop and went to catch the red arrow bus instead. Unbearable. Cramped, crowded bus, squashed side by side. Super hot, no air conditioning, no open windows. Never again.
the exterior of the bus was very dirty. The pick-up location felt unsafe. No assistance was offered to get bags out of rear of bus. I am 78 and was almost crushed by a large suitcase falling out when I tried to retrieve mine.
I am quite satisfied with Cold Shot. I was hesitant at first because there was no bathroom. However, the bus did adequate stops to have a washroom break when needed. Fast commute and drivers were good.
I pay to get there safely and for a good price can't complain about that. None of the wifis on the busses worked but no matter I hotspot myself. The Calgary to Edmonton bus was packed full and there's no much direction on where luggage goes until the driver comes out so take care of your luggage and maybe help people with less mobility out. Some people are outright rude. The second bus to GP the USBs were all broken and no 12volt charger. The driver offered some at front. Did take advantage of that. Overall not a bad ride.
There was a passenger on the bus that was clearly intoxicated, and became aggressive and abusive to the other passengers boarding the bus. The bus driver didn’t do anything or say anything even though he could hear how loud and abusive that passenger was being and even though a lot of passengers complained. The driver still did nothing. The other passengers had to take matters into their own hands and call 911 and the abusive passenger was removed by the peace officers at Red deer.
I had the middle back seat so it was hard for me to get comfortable and when I did the driver would speed up and then slow down. If I were to have a window seat though the ride would be much more enjoyable
Cold Shot was a decently priced bus. The bus driver was helpful in providing instructions on options for one to disembark from the bus at a location closer to their final destination, and not necessarily getting off at the station marked on the ticket book. This flexibility is very helpful. There limited leg room but that is overall tolerable for a 3 hour trip.
Busbud is a bus search tool - we include Cold Shot routes, schedules and prices in our searches along with many other bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Cold Shot ticket from us. Note that buses sell out, Cold Shot and other operators generally charge a lot more for last minute tickets or for tickets bought in person.
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