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Amenities on Copetran buses
Air conditioning
Toilet
Limited legroom
Standard seat
Wifi
Entertainment (No Wifi)
Snack
Copetran’s Coverage in Numbers
Daily Buses1299
Cities51
Countries1
Routes366
Copetran Bus classes
Navette
Navette G7
Navette XL
Turquesa
Copetran User Reviews
3.0 out of 5 stars
User reviews from travelers who booked their tickets with Copetran
Ratings and Reviews (841)
The bus roof leaked when it rained so I got wet and my stuff got wet. I'm still on the bus and it's been 26 hours since we left Cartagena, was supposed to be a 20 hour trip
Copearan, the worlds slowest bus company, scheduled 16 hours took nearly 24. Not because of traffic, because they randomly stopped sat still for up to an hour multiple times. No clear reason why. The staff was rude and unhelpful. Take any other company.
As usual in south America, my mystery tour continues; because I speak little Spanish, I never know how long we stop for when bus stops. Only 1 agency has ever made effort to let me know. As a foreigner, it just seems too hard for them. If Colombia wants to increase its tourism, need to include some English options in transport hubs.
I wore 2 layers of pants and 4 layers of shirts/sweaters and it was still freezing! That is truly ridiculous. A few degrees warmer will still be cold enough, without people suffering.
Very bad organized. Not friendly. The busdrifer was reckless. He was videocalling with his girlfriend (fighting) fighting with other drivers, eating, smoking, drinking, no facemask, loud music.. He didn't care about driving the bus. He was more busy with his own things..
After the bus came an hour late and we left the driver unloaded about 20 boxes of oil on the side of the road only to then reload them back onto the bus. I would assume the person they were meant for could not take them.this wasted another hour.
The staff was awful. The bus was awful. It was unsafe. The lady at the desk in Cartagena was not nice and took no responsibility. I will never use your service agin. It was horrible.
It was much better than I expected. The office staff (phone) were not very friendly or particularly helpful, but the driver and other employees were courteous and professional.
The bus was 2 hours late. The personnel told me there was a protest but when asking people who were already in the bus what was going on, they said it was just delayed and that it usually is that way. The chairs were comfortable but the air-conditioning was too cold. I got a cold because of it.
2h hours late, no excuses norhing. The driver left us in the middle of nowhere in barranquilla instead of the bus station because we were "only 2" going there. It's a shame.
The bus was an hour late at Santa Marta. The air conditioning was on very high and I asked the bus driver to turn it down, but he refused. Everyone on the bus was freezing. He also turned the music on very loud while people were trying to sleep. We arrived 2.5 hrs late. I will not be using this bus ever again.
Cope Tran was completely horrible. From the people, to the lack of information, to the lateness of the bus, to the complete lack of consideration from anyone involved. As a matter of fact, I am wasting my own time writing this much...
The bus never arrived. Copetran staff was telling lies to passenger, the bus is stucked in traffic, it is in the parking slot, etc but the bus never depart from origin city due to very low ammount ticket sold. Very disappointed, we had to go back in hotel in Santa Marta, we lost 1 day tour and 1 night in hotel in Cartagena already paid.
Absolutely horrible experience. It was supposed to go straight to Cartagena and arrive at 8:00 after leaving at 4:00. We didn’t leave until 5:00 and did not arrive until after 10:00. We made a ton of stops in many towns to drop and pick people up. The bus driver even made some personal stops for food.
Very poor service. Bus arrived 2 hours late with a broken mirror. Bus was stopped by the police and unable to continue so another bus had to be found. New bus was extremely cold and everyone was freezing. Old bus driver spent all his time on the phone / WhatsApp. Bus was meant to arrive in Cartagena at 8pm but arrived at 11:30pm. A complaint will be logged
It was freezing cold in the bus and even when we asked to turn down the air condition nothing changed. Also the bus left us at some gas station a few km away from Santa Marta and we didn’t know about it before. We had to take a taxi from there and pay it ourselves.
Yes, there is WiFi on Copetran buses! Check your emails and stay connected with friends and family during your trip with Copetran. Keep in mind that streaming is limited, so we recommend downloading your favourite films and programmes before your trip.
Are there power outlets or USB plugs on Copetran?
No, there aren't any power outlets or USB plugs on Copetran. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. You can also bring a good book to pass the time during your trip.
Does Copetran have a toilet on board?
Yes, Copetran buses have a toilet on board. Toilets generally do not have running water, so we recommend bringing hand sanitiser. Remember to always hold the railing when going to the toilet in a moving vehicle.
Does Copetran offer meals or snacks during the bus trip?
There are no meals or snacks offered on Copetran buses. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip.
Do you have to print your Copetran bus ticket?
Yes, a printed ticket is mandatory to board the bus with Copetran. We recommend printing your ticket before heading to the station, as not all stations offer printing machines. Remember to also bring with you a valid photo ID to board the bus.
Does Copetran allow pets on board or in the hold of the bus?
Only Certified Service animals are allowed on Copetran buses. Unfortunately, your pets are not allowed on the bus or in the hold of the bus.
What are the amenities on Copetran buses?
Copetran goes the extra distance to offer best-in-class services to all travellers. You will be able to enjoy Air conditioning, Standard seat, Toilet, , Wifi on their buses.
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Copetran Popular Routes, Destinations and Stations