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Copetran
Book cheap Copetran bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals.
Copetran phone number: +5718000912848
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Amenities on Copetran buses
Air conditioning
Toilet
Limited legroom
Standard seat
Wifi + Entertainment
Snack
Copetran’s Coverage in Numbers
Daily Buses343
Cities86
Countries1
Routes329
Copetran Bus classes
Navette
Navette G7
Navette XL
Turquesa
Copetran User Reviews
3.0 out of 5 stars
User reviews from travelers who booked their tickets with Copetran
Ratings and Reviews (30)
Very bad organized. Not friendly. The busdrifer was reckless. He was videocalling with his girlfriend (fighting) fighting with other drivers, eating, smoking, drinking, no facemask, loud music.. He didn't care about driving the bus. He was more busy with his own things..
After the bus came an hour late and we left the driver unloaded about 20 boxes of oil on the side of the road only to then reload them back onto the bus. I would assume the person they were meant for could not take them.this wasted another hour.
The staff was awful. The bus was awful. It was unsafe. The lady at the desk in Cartagena was not nice and took no responsibility. I will never use your service agin. It was horrible.
It was much better than I expected. The office staff (phone) were not very friendly or particularly helpful, but the driver and other employees were courteous and professional.
The bus was 2 hours late. The personnel told me there was a protest but when asking people who were already in the bus what was going on, they said it was just delayed and that it usually is that way. The chairs were comfortable but the air-conditioning was too cold. I got a cold because of it.
2h hours late, no excuses norhing. The driver left us in the middle of nowhere in barranquilla instead of the bus station because we were "only 2" going there. It's a shame.
The bus was an hour late at Santa Marta. The air conditioning was on very high and I asked the bus driver to turn it down, but he refused. Everyone on the bus was freezing. He also turned the music on very loud while people were trying to sleep. We arrived 2.5 hrs late. I will not be using this bus ever again.
Cope Tran was completely horrible. From the people, to the lack of information, to the lateness of the bus, to the complete lack of consideration from anyone involved. As a matter of fact, I am wasting my own time writing this much...
The bus never arrived. Copetran staff was telling lies to passenger, the bus is stucked in traffic, it is in the parking slot, etc but the bus never depart from origin city due to very low ammount ticket sold. Very disappointed, we had to go back in hotel in Santa Marta, we lost 1 day tour and 1 night in hotel in Cartagena already paid.
Absolutely horrible experience. It was supposed to go straight to Cartagena and arrive at 8:00 after leaving at 4:00. We didn’t leave until 5:00 and did not arrive until after 10:00. We made a ton of stops in many towns to drop and pick people up. The bus driver even made some personal stops for food.
Very poor service. Bus arrived 2 hours late with a broken mirror. Bus was stopped by the police and unable to continue so another bus had to be found. New bus was extremely cold and everyone was freezing. Old bus driver spent all his time on the phone / WhatsApp. Bus was meant to arrive in Cartagena at 8pm but arrived at 11:30pm. A complaint will be logged
It was freezing cold in the bus and even when we asked to turn down the air condition nothing changed. Also the bus left us at some gas station a few km away from Santa Marta and we didn’t know about it before. We had to take a taxi from there and pay it ourselves.
We booked a direct bus put they put us in a bus through branquilla. Therefore ik took over more than one hour. And the airconditioning was to could, it was not possible to put it off.
The seats were comfortable and we were able to sleep. However within the first 20 minutes of the book journey we have seen 10 cockroaches in the area around our seats. There also seems to be a water reservoir behind the back seats that would spill on sharp turns meaning that all of our personal luggage under the seats would get very wet.
Bus was 1:20h from Santa Marta, staff unable to give any info.
Took 4 hours to get through Barranquilla due to multiple stops, then 3 more hours to get to Cartagena. Total almost 7 h travel, not 4 h as they advertise. Literally impossible to do it in 4h with so many stops.
Driver constantly on his phone(I recorded) and overtaking trucks.
Best bus I've been on yet- comfortable seats that recline, a bathroom, movie playing, comfortable temperature, Wifi included. Great experience overall!
I read reviews prior to buying my ticket how the bus was late and they put them on a different bus with no explanation but I thought how often could that really happen? Apparently it happens frequently. I was suppose to leave at 1400 but it was 1405 and no bus in sight. I asked someone and he basically just brought me and four others over back in the train station and told us he was putting us on a different companies bus that was leaving an hour later... I forget what company that one was, but the bus was very fun down and the seats were cramped and uncomfortable. The bus driver was flying through the towns trying to make up lost time possible but I thought we were going to tip over at times. Horrible experience.
Bad communication on the side of Copetran - No english. Bus was terribly cold, drivers didn’t lower airconditioning even after asking several times. Bus arrived late (3h) but not only because of the traffic jam(2h). Suddently we had to switch buses, no one informed us about this beforehand, we had to go in an uncomfortable non-Copetran bus. This bus had no leg space at all.
Busbud is a bus search tool - we include Copetran routes, schedules and prices in our searches along with many other bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Copetran ticket from us. Note that buses sell out, Copetran and other operators generally charge a lot more for last minute tickets or for tickets bought in person.
Copetran Popular Routes, Destinations and Stations
