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Copetran phone number: +5718000912848
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Amenities on Copetran buses
Wifi + Entertainment
Copetran’s Coverage in Numbers
Copetran Bus classes
Copetran User Reviews
3.0 out of 5 stars
User reviews from travelers who booked their tickets with Copetran
Ratings and Reviews (30)
After the bus came an hour late and we left the driver unloaded about 20 boxes of oil on the side of the road only to then reload them back onto the bus. I would assume the person they were meant for could not take them.this wasted another hour.
The bus was 2 hours late. The personnel told me there was a protest but when asking people who were already in the bus what was going on, they said it was just delayed and that it usually is that way. The chairs were comfortable but the air-conditioning was too cold. I got a cold because of it.
The bus was an hour late at Santa Marta. The air conditioning was on very high and I asked the bus driver to turn it down, but he refused. Everyone on the bus was freezing. He also turned the music on very loud while people were trying to sleep. We arrived 2.5 hrs late. I will not be using this bus ever again.
Cope Tran was completely horrible. From the people, to the lack of information, to the lateness of the bus, to the complete lack of consideration from anyone involved. As a matter of fact, I am wasting my own time writing this much...
The bus never arrived. Copetran staff was telling lies to passenger, the bus is stucked in traffic, it is in the parking slot, etc but the bus never depart from origin city due to very low ammount ticket sold. Very disappointed, we had to go back in hotel in Santa Marta, we lost 1 day tour and 1 night in hotel in Cartagena already paid.
Absolutely horrible experience. It was supposed to go straight to Cartagena and arrive at 8:00 after leaving at 4:00. We didn’t leave until 5:00 and did not arrive until after 10:00. We made a ton of stops in many towns to drop and pick people up. The bus driver even made some personal stops for food.
Very poor service. Bus arrived 2 hours late with a broken mirror. Bus was stopped by the police and unable to continue so another bus had to be found. New bus was extremely cold and everyone was freezing. Old bus driver spent all his time on the phone / WhatsApp. Bus was meant to arrive in Cartagena at 8pm but arrived at 11:30pm. A complaint will be logged
It was freezing cold in the bus and even when we asked to turn down the air condition nothing changed. Also the bus left us at some gas station a few km away from Santa Marta and we didn’t know about it before. We had to take a taxi from there and pay it ourselves.
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Copetran Popular Routes, Destinations and Stations