Customers generally express satisfaction with the bus service, highlighting punctuality and friendly staff as key positives. The buses are often described as clean and comfortable, providing a pleasant travel experience. However, some users noted issues such as non-functional charging ports and occasional delays due to mechanical faults or frequent stops in towns.
Passengers have praised the friendly and accommodating drivers, noting their dedication to passenger care. The buses are often clean, with some having comfortable seating. However, there were reports of small seats and lack of ventilation leading to discomfort for some travelers. Additionally, issues like unnecessary stops and delays due to waiting at certain locations were mentioned in several reviews.
Many users have praised the bus service for its punctuality, friendly staff, and comfortable seating. The drivers are often noted for their courteousness and safe driving practices. However, some passengers reported issues with unpleasant odors from toilets and non-functional charging ports during their trips. Despite these minor concerns, many travelers enjoyed a smooth journey overall.
Big Sky Johannesburg Durban recent customer reviews
The driver very kind and considerate. The condition of the bus was amazing, very comfortable.
5.0 out of 5 stars
Bongiwe M.
The bus was comfortable and had advantage of charging ports and relaxing space for legs between the seats. 👌
5.0 out of 5 stars
Tshepo A.
I enjoy it although it stopped twice having mechanical issues. Unfortunately drivers were not interested to explain the problem to passages, but maybe it a rule
Customers mentioned that there is no formal parking place for buses, which they find unsafe. Some customers also noted that the service was okay but lacked a charging port.
APMWC Johannesburg Durban recent customer reviews
The bus came an hour late and didn’t even drive into the bus station to drop us off, it was raining!
1.0 out of 5 stars
Tamara S.
Firstly I did not know that the bus does not get inside the park station like other buses. Had i have not asked about its parking i was gonna be left behind. It is not safe in the boomgate where it parks. We were sent sms's advising of the delay. It was a 9pm bus however it delayed to 10pm. We were transported by an SMT bus and not by an APMCW bus that we booked and there was no explanation for the changes. The trip was horrible. The bus had windows that did not close properly. It was extremely cold. There was dust all over and the driver was rude
1.0 out of 5 stars
Noxolo N.
Desatisfied. Bus arrived late and was not in good condition and was not properly branded
Passengers generally found the bus service to be comfortable, with many appreciating the friendly and caring drivers. The buses were noted for their speed and punctuality, often arriving earlier than expected. However, some users mentioned issues such as non-functional power outlets, stained seats needing cleaning, air conditioning problems mid-journey, and a lack of soap in restrooms.
Citiliner Plus Johannesburg Durban recent customer reviews
Poorr customer service. A bus wass one hour thirty minutes late. With no one cared to explain.
1.0 out of 5 stars
Nhlakanipho M.
As someone who has a back operation was worried about my back pains but to my surprise the seats were fairly comfortable, I didn't have any issues. However, our aircon stopped working mid journey and we had to rely on the ventilator opened on the roof to get some air into the bus, also the toilet looked like a horror movie there was no soap even to wash hands.
4.0 out of 5 stars
Thato L.
I can't say much because immediately enter the bus I just dozed off the way I was so comfortable with your driving
...
Passengers frequently highlight the comfort and cleanliness of the buses, with many appreciating punctual departures and professional drivers. However, some users noted issues with non-functional charging ports and occasional delays. Despite these minor inconveniences, travelers generally express satisfaction with their experiences on board due to comfortable seating and attentive staff.
Very disappointed bus was to arrive at 5:25pm guess what it got to Durban @ 19:05 and I missed my bus return to Johannesburg 😭 what happened to serving drinks inside the bus?
2.0 out of 5 stars
Thando T.
I did not like that I booked specifically Greyhound and were made to travel with Citiliner without proper communication. The bus was supposed to arrive in Durban at 5am but arrived at 3am which was a big inconvenience for me. I will never book greyhound again.
1.0 out of 5 stars
Avuzwa T.
I had a great trip, no complaints we got to Durban before the estimated time but all in all it was a safe trip.
Based on 121 reviews, the company was rated 2.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained about the Wi-Fi. Big Tree ticket prices on this trip start at R 660
It’s 09:53 21 September and I’m still in the bus in Harrismith, had the bus gotten to Park station on time instead of an hour and a half late, we would’ve gotten ahead of the snow storm
Frequently asked questions about travelling from Johannesburg to Durban by bus
How much does a bus ticket from Johannesburg to The Edward Hotel (Durban) cost?
The bus ticket price from Johannesburg to The Edward Hotel (Durban) starts at R 296. The best way to find cheap bus tickets from Johannesburg to The Edward Hotel (Durban) is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Johannesburg to The Edward Hotel (Durban)?
The average travel time between Johannesburg and The Edward Hotel (Durban) is around , although the fastest bus will take about 6h 50m. This is the time it takes to travel the 502 km that separates the two cities.
How many daily bus connections are there between Johannesburg and The Edward Hotel (Durban)?
The number of buses from Johannesburg to The Edward Hotel (Durban) can differ depending on the day of the week. On average, there are 32 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Johannesburg to The Edward Hotel (Durban) by comparing and selecting the bus that fits your travel style and budget on Busbud.
Which bus companies travel from Johannesburg to The Edward Hotel (Durban)?
When taking the bus from Johannesburg to The Edward Hotel (Durban), you can travel comfortably and safely with Intercape, Eagle Liner, Big Sky.
What are the departure and arrival stations when taking the bus from Johannesburg to The Edward Hotel (Durban)?
Buses travelling between Johannesburg and The Edward Hotel (Durban) leave from O.R Tambo Airport Johannesburg or Southgate Shopping Centre and arrive at Durban Beach - Intercape Office, o.r Tambo Parade (Opposite Tropicana Hotel), Durban Station.
