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User reviews from travelers who booked their tickets with Bus-Sur4.4 out of 5 stars
I really liked Bus-Sur. We left Rio Gallegos on time and the staff was really nice. The man on the bus filled in forms So we could pass quickly at the border with Chile. We even got a snack on board! Didnt expect that. Eventually we arrived in Puerto Natales Some 30 minutes late. This was due to customs. A bit to be expected I think.
Wifi will be perfect
everything was good, I would appreciate wifi on board
Great company, comfortable seats and very friendly service! If you’re going from Rio Gallegos to Puerto Natales, choose seats on the right side for better views.
The staff was very friendly and helpful. The bus was clean. It was an easy ride
Almost perfect service and company - super friendly staff and clean, modern buses. It only seems like they allow a bit less foot room compared to all the other long distance buses, which is a key element when travelling for long hours. For the few hours from P Natales to P Arenas it was fine tho.
Es war bequem, aber die Toilette hat gestunken und es war ein kalter Luftzug durch den Bus.
Great bus service. Limited legroom for us long legged souls
Really nothing to say...very good service
Bus left on time and arrived early - I like that result. Staff organised the walks into the Border Control Offices well.
Great! Relaxing bus ride
We were late leaving our departure town but we still arrive at our destination on time. The staff were great and really made the trip enjoyable. The boarder crossings were slick and the coach was very comfortable
The bathroom water stopped working after 3 hours. Except that it was a good experience
Great personnel. Friendly, on time. Best bus service in Patagonia!
Excellent service. The bus was very comfortable, clean and luxurious.
The steward was super nice and helpful, checking on the way if everything was ok
The service is good except the staff at the station and on the bus didn’t speak English.
Bus was clean and everything went smoothly.
Very nice and helpful bus drivers. Both drove safely.
Los conductores muy profesionales y apoyandonos en los cruces internacionales.
excellent staff, very professional and friendly
Everything was fine
Maybe some more information could have been provided during departure, except for that, a very pleasant and nice experience. Nice clean and comfortable bus, USB connectors for charging, but no WiFi/Internet, but it was mentioned already during booking. Yes, I would use them again, and I will in a few days.
Great service unlike the Barioloche to Santiago 19 bus trip. With no food apart from dry biscuits and black coffee. No stop offered to buy food either. Couldnt take food because of customs.
The drivers are nice. It is nice to have a toilet in the bus but it became disgusting after few hours, passengers not just pee there! There shall have strong notice that “ only Pee” is allowed. It is good that the Bus arrives an hour earlier than schedule.
Very nice, clean, and comfortable
The driver driving carefully
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