Great staff during the uncertainty of COVID-19. Informative and friendly.
There was no soap inside the bus bathroom, nor hand sanitizer. It's not okay or responsible with Coronavirus to not offer a way to wash hands. That bus is full of international people in a confined space. Your company is being negligent.
Great service. Would recommend to a friend.
Driving seemed a bit slow. Border control was too long a process possibly due to the 7:30 bus being just ahead of us.
Bus was fabulously comfortable and the staff were really lovely!
Wilhelm Friedrich W.March 5, 2020
This was the only bus company we used during our Patagonia trip that didn’t provide a smooth and pleasant experience. We arrived more than an hour late and the driver was blasting loud music for the entire ride.
Comfortable ride and organized staff.
Very comfortable, reliable
Fine service. Border crossing handled very efficiently
David D.February 23, 2020
The bus was comfortable and on-time. It was a pleasant experience, given it was 5 hours long
Sarah O.February 22, 2020
Perfect run, driver smiling at custom
Démosthène T.February 22, 2020
No information was given in English
Jacob J.February 17, 2020
Cold in the bus
Kamila H.February 13, 2020
everything OK, staff was helpful, good temperature in the bus
Krzysztof K.February 12, 2020
No communication about the journey, expected arrival time etc etc
Philip A.February 10, 2020
Very comfortable ride. Would use this company again
Lateness not really their fault, Chilean custom clearance took for ever as they only had one officer on duty.
Michael A.February 4, 2020
This was pretty uneventful which is the way I like traveling from place to place to be. Departure and arrival were close enough to on time. I loved that the windows were clean because the scenery was beautiful.
Bus was late due to border crossing. Staff was friendly and professional and the bis was clean and comfortable. In fact, the bathroom on this particular bus was the cleanest I have encountered in South America of any bus.
Robert K.February 1, 2020
the space of the seat is not enough
Chak Man L.January 29, 2020
Generally satisfied. I didn't like approach of the employees who told us day before departure, that we need printed ticket. We were able to find hotel /not one where we stayed/ where we printed tickets and next day I saw many people, who came just with electronic tickets and it was not a problem!!
Staff was nice, bus arrived a little late. The temperature inside the bus was chilly
All good, apart from late departure hence late arrival. We just made it to the airport as we had to catch the flight. The flight was delayed as well so not a problem. The two staff on bus are extremely professional and helpful.
Christopher John D.January 27, 2020
It was a good bus trip. There were 2 drivers and one of them helped up with the border crossings which was very good. Unfortunately border control coming into Chile took a long time which is why our bus was late.
Compared to other bus journeys in Argentina and Brazil this was a lovely journey. Initial confusion about having to pay a ridiculously minor tax charge before getting on the bus and the normal extra charges for printing tickets for those unorganised people (me) aside the journey went well. The seats were comfortable, the bus was clean especially the toilet and the driver was smooth. The transfer into Chile was easy and I always assume a slightly late bus which isn’t ideal but comes with the territory. Overall a good journey.
This is a luxury bus. I thought it was a bus with pigs and farmer goods. It is the best bus I ever ride on. Better than any US bus I had. It is like business class.
The staff was really nice, the bus was late but due to the lines in the border
Miriam R.January 23, 2020
nice bus - excellent staff - they worked really hard handling luggage, immigration and guests - they were VERY organized in getting everyone sorted. They also slowed for big bumps to make the bus better
Carol Rene M.January 20, 2020
The stuff made us walk away of the bus station to print out the tickets. They were really undfrendly and I wouldn't recommend this company.
Felipe G.January 18, 2020
return trip was 1h40 late!
due to a 20 min unexpected stop at a gasoline station since the driver had to eat.
Maryse O.January 12, 2020