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User reviews from travelers who booked their tickets with Kaissara3.8 out of 5 stars
Comfortable trip. No wifi or USB power points
The ticket was easy to sort out. The bus was clean and comfortable. The journey was relatively smooth. It was late to arrive, but that was due to traffic. It could be better signposted in the station.
Very annoyed as we were supposed to arrive at 3:10am but did not arrive till 10am. As a result i missed an important family get together. I would like to be reimbursed for this false advertising
The departure address in Rio was incorrect.
Helpfull and nice staff
The buses are old and not comfortable
Good, smooth ride, comfortable
The bus was quite comfortable and left on time. The only thing was the driver only said details in Portuguese and no English, so I didn't understand much of what he said.
Trip was chill and seat really comfortable.
Bus was fine. Staff was ok. The bus arrived late and got to the destination even later.
Seats are not as comfortable. Especially the semi leite could have been better. Staff was very friendly and the blankets comfortable.
Very comfortable and efficient.
The busdriver was a really friendly and helpfull person. He drove save and great
It was a lovely experience. I was comfortable and that made the time pass so quickly. I am definitely sticking with Kaissara.
The bus arrived at destination 2h30min late.
The bus was freezing cold and the journey took twice as long! Not great.
Nice bus. Plenty of leg room.
The bus arrived 3h30 late
It was way to cold in your Bus and I caught a cold. Please turn the AC off! I'm sick now!
En la Web decía que llegaríamos a las 10am, y llegamos a las 3pm, además tuvimos un percanse en la carretera, el chofer perdió el control del bus y casi nos accidentamos, nos salvamos de milagro.
The seat was really good.
Amazing!!! Comfy seats, large with a lot of leg space (I’m 180cm tall so it’s important). Lovely staff. On time.
24 hours instead of 18... no one of the staff could explain me the situation... almost miss my flight!
- clean bus, pretty comfortable - no WiFi that we could find - big monitor right in front but was blank entire time
Everything was perfect!
Bus was comfortable but the air condition was too cold during the night.
Bus was absolutely freezing. The air con was set way too low and it was on all night. Very uncomfortable.
Comfortable busses and a good service
I am going to directly complain to the company as an hour into our journey the bus broke down. We waited 2 hours by the side of the road for a replacement bus which was to a much lower standard than the one we had paid for. Then spent a further 31 hours 20 minutes on this appalling bus. Despite only being delayed by 2 hours, our bus arrived in Salvador 7 hours after schedule.
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