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Megabus UK User Reviews
3.9 out of 5 stars
User reviews from travelers who booked their tickets with Megabus UK
Ratings and Reviews (30)
The driver that picked up from Manchester airport was very rude and shouting at the passengers and as he was driving he was ranting at other motorists on the motorway and at one point had a near miss..but the other drivers after that were pleasant and helpful
I dont have an issue but I think that some of the driver should be able to resolve issues with the passengers without having to have them sent-off the bus. This dosent depict a good service especially when the driver spoke in a not so friendly tone to the passenger who demanded not to be spoken to in that manner. Asides this, every other service was ok.
Mega bus staff very very kind and polite I'm grateful to driver who provide me best seats with my children as I'm a disabled heart patient driver and customer service staff boy was very polite very helpful all over very very great services thanks to Mega Coach driver and customer service boy love to travel again thanks driver and customer service boy was very polite and very kind spoken persons thanks
I am very disappointed! I had a ticket for 14.30 from london to stansted airport, because the Megabus bus was delayed, i lost this flight to the airport! I had to take a taxi to the airport, which cost me a lot, because I was late, I had a planned flight !!! I am very upset and disappointed about the Megabus company !!!
Depot staff in London mishandled passenger disputes and didn't prioritise a full bus anxious to depart especially as it was intensely hot. Journey communications were non existent despite two intermediate stops. The bus lacked recharging points and reading lights.
We tried to ask the driver multiple times if they could turn the air conditioner down so it wasn’t so cold. People had multiple jackets on because the air was SOOO cold. Please instruct drivers to listen to passengers when they say that it is freezing in the bus.
I’m not happy my suitcase and my hand luggage has been broke and the driver did not apologise, I would like someone to contact me urgently via email regarding this. I have also paid for two extra tickets and paid the driver £40 cash I asked for receipt and he refused to give me.
The bus was more than one hour late. No information about being late wasn't available. The ground staff was telling will come in 5mins.
The bus was crowded, the seats were not comfortable. Not mobile charging spot was avilable.
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Megabus UK Popular Routes, Destinations and Stations