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According to user reviews, the service has received mixed feedback. Some customers have expressed dissatisfaction with disorganization and unreliability, including long waits in cold weather without updates on bus arrival times. However, others have found the booking process quick and easy with great prices. There were also mentions of delays and issues with amenities such as no USB charge or WiFi despite being advertised. On a positive note, staff members were friendly and buses were clean.
Go Buses New York Boston recent customer reviews
We arrived with 5 people at exactly(!) 09.00 am and saw the GoBus leave in front of our eyes to Boston. So we were forced to book a next drive to Boston to arrive in time to Logan Airport. We'll managed, but the driver could have checked that he missed 5 people at 8.59 am. It would be nice if GoBus give a reaction on this. Best regards Family Dannijs
Very disorganized and unreliable, waited outside in the cold with no guarantee/update for when the bus would arrive. Will not be using this service again.
20-30 minutes late, no usb charge, no WiFi as advertised. Staff were friendly and bus was hygienic. It got me from nyc to Boston in one piece.
According to customer reviews, the service provided by this bus company has received mixed feedback. Positive comments highlight timely departures, courteous staff, and great drivers. However, there are also negative experiences mentioned such as bus breakdowns resulting in long delays on the side of the road. Some customers have complained about rude employees and a lack of information provided. It is worth noting that these issues seem to be consistent across multiple reviews."
FlixBus New York Boston recent customer reviews
The driver's treatment was very disrespectful, and if someone asked him to tell them where the seat was, he would yell at them. There were no curtains so the light wouldn't affect the light. Very bad trip /El trato del conductor fue muy irrespetuoso, a su vez si alguien preguntaba para que le indicara dónde estaba el asiento le gritaba. No habían cortinas para que la luz no afectara la luz. Muy pésimo viaje
My driver left early from the rest stop in Fairfield on I-95, stranding me. He then lied about it when the company contacted him, and said he had waited for me. He told everybody to be back by 2:30. I was looking at my iPhone screen in the parking lot when it said 2:30. He had already left. iPhones don’t lie. Bus drivers do. And so do chat representatives, who told me they couldn’t communicate with their drivers.
I often ride flixbus,it gets me on time to my job,evonomy friendly,expedite,convenient
According to multiple reviews, customers express dissatisfaction with the service provided by the bus company. They mention delays and late arrivals as common issues. Additionally, some reviewers mention that the drivers often get lost during trips, leading to longer travel times and frustration among passengers. It is suggested that the bus company investigate these concerns regarding driver competence and route planning for a better customer experience in future journeys.
Greyhound New York Boston recent customer reviews
First of all the bus departed 90 minutes after the scheduled time. Then the was was very old , dirty with torn seat covers !!! The odor of toilet made me sick .
my bus was delayed indefinitely and i was at the station for 4 hours. eventually i was able to get into an extra seat on another bus going to boston. I have no idea when everyone else will be getting back. Incredibly inconsiderate and no communication. People didn’t even know when to leave and come back so they were all just sitting there for hours.
The service was not good, our bus was 3 hrs late, there were no seats anywhere to sit down and the ground and area was not clean. Unacceptable!
According to 62 reviews, CoachRun received a 3.1-star rating for this journey. Travellers were especially satisfied with the seats and the value for money, but some complained about the WiFi. CoachRun ticket prices on this trip start at US$15.00
CoachRun New York Boston recent customer reviews
It was so cold that I chached a cold I was not allowed to sit in the first seating row?!? It was punctualy!! It was not crowded
I had a comfortable time during my journey and the driver was very helpful and easy going.
A rude driver, bus arrived 7 minutes after it was supposed to leave NYC, and left at 4:35pm instead of 4pm. Half hour before the planned departure (at 3:30pm) an email was sent changing the location of the departure stop at NYC. Later came a correction to that email, leaving the previously announced station.
According to multiple reviews, the service provided by this bus company is highly praised for its great energy and enthusiasm from staff. Customers also appreciate the clean and comfortable buses. However, there have been reports of delays without any communication from the driver in one review. Overall, customers are satisfied with the service offered by this company.
OurBus New York Boston recent customer reviews
It was a great experience! Super tidy and punctual !! AND the emploees realy friendly and kind! I sure recommed it!!!
There was a long wait while we switched drivers- we arrived 1 hr behind schedule, despite there being no traffic. Also, there was no wifi.
Very cost effective and comfortable way to travel from NYC and Boston. To be recommended.
Based on 1 reviews, the company was rated 3 stars on Busbud. Travellers were especially satisfied with the staff and the timeliness but often complained with the cleanliness. Amtrak Acela ticket prices on this trip start at US$68.00
According to customer reviews, the service is highly punctual and well-organized. The driver on the Boston train was engaging and cheerful. However, some passengers complained about the train being too cold, which made their trip unpleasant. Despite this issue, many customers had an excellent experience and expressed their intention to return in the future.
Amtrak New York Boston recent customer reviews
We were stranded on the train for over 3 hours with no power, no functioning bathrooms, and hardly any food or water.
The soothing sounds of the train on tracks lulling me to sleep while there’s power conveniently placed near by to charge my devices.
Extremely punctual and staf organised the commuters well to at the respective terminals before going down the Lines to board the train. The driver to Boston today, 11.7.22 on our 6.50am train was very engaging in his announcements and a chirpy guy.
Where are the popular stations and stops in JFK Airport and Boston, MA?
145 Dartmouth St, Boston, MA 02116, USA
Back Bay Station700 Atlantic Ave, Boston, MA 02205, USA
South Station100 Legends Way, Boston, MA 02114, USA
North Station331 Grove St, Auburndale, MA 02466, USA
Newton, Riverside Station39 Dalton St, In front of the Sheraton Hotel, Boston, MA 02199, USA
39 Dalton St, In front of the Sheraton Hotel115-127 St James Ave, Boston, MA 02116, USA
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- Boston to Boston Airport
- Boston to South Station
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