Find a Bus from New York to Boston

Go bus is better then other buses. I like it.

a bit late getting off but otherwise o.k.

Greyhound canceled three buses in a row which was frustrating. There fortunately was a 7pm but there was a lot of chaos and confusion around cancelations.

Vayan y chinguen a su madre!!

Excellent service, I will recommend you to my friends!

Apparently the bus I purchased a ticket for didn't arrive. I had to wait 4 hr at the station to catch the next one.

We arrived at station on time, the staff took sometime to onboard everyone. Initial there was a delay of 30-40 mins, there was no word from staff what was the delay for. Later after we had an argument they informed us there is a problem with the door and it’s not closing right because of mechanical issue. We had to wait for couple of hours to get another bus which was replaced and finally we ended up reaching to Boston about 3 hours late. There was no courtesy call from staff neither good communication on how they are handling the situation.

Very old and noisy bus. In the first bus, the air conditioning wasn't working and it was VERY hot. But in Hartford we changed to another bus and from then on it was okay.

To slow

It is a systematically disorganized company - our bus was scheduled for 8 am while 7am was canceled due to "bus driver no show". That basically delayed all subsequent buses by an hour. During that time, the staff kept lying to passengers that another 10 minutes, another 10 minutes . . . while they should be honest with passengers that we would be delayed by an hour. Of course, having a system where a no-show bus driver could mess up the route of such a large bus company is unacceptable: passengers paid more for greyhound for reliable service; if greyhound was just as messed up as other smaller bus companies, passengers should just go with less expensive bus operators.

it's good service, the driver very happy and friendly but the seat I don't like it because it is slippery sometimes

The bus left 45 minutes late.

Excellent service.

Travel time could be more efficient.

Great staff, great ride, easy trip!

Service departed and arrived one hour late. Tracker mentioned more than two hours delay! Caused lot of inconvenience.

Trip was so delayed. No bus, no driver. Until about an hour and half after original departure time. All these mixed up travelers in one packed area waiting on there bus info.

Doesn't go on highway because they tried to save money on EZ PASS. It's ridiculous.

Timely and prompt. The driver was especially nice.

Not food at the bus theres some people who take advantage and they feel like in a restaurant, it's okay a few products but not whole meal

1 hour delay

Said there was Wi-Fi and there was none, also couldn’t understand the driver. And customer service representative at Port Authority Station in NYC was so rude to me when I was trying to get a new ticket. I was frustrated bc she couldn’t spell and of my billing address right and said she wouldn’t give a ticket??

Bus was delayed. But what else is new.

My bus on 4pm was cancelled, and I hadn’t to take the 5pm one. What’s worse, there is no safety belt on any seat of the passenger, only one for the driver. This is insane! I have been to many countries in EU and Asia, and I am surprised that the first bus (the bus runs on high way for hours) without safety belt I have be in is in the US.

Good trip!