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User reviews from travelers who booked their tickets with ADO GL4.4 out of 5 stars
The bus from the airport delivered us at city centro 10 minutes after our bus to Tulum had departed. Although the next bus was empty and we had executive tickets, we had to buy two more bus passes for the next bus.
We left 45 minutes late from Palenque but arrived close to the time expected. Everything about the trip was excellent.
Very comfortable bus
Very comfortable seats
The ride was exceptional. The bus is gorgeous and very comfortable. The driver made most of the time up from starting out late.
Excellent service & equipment
Good trip overall. As though it was a quite long one, we would appreciate a short stop for a snack.
Greaftful I was at the wrong terminal and the lady helped me just in time , I enjoyed my ride it was very nice and pretty purple
Very good journey not sure we arrived at the correct bus station. Would have helped if the driver spoke a little English.
This is a bit complicated. The ride was wonderful. The bus is very comfortable. I will continue to choose ADO GL. However, the driver did not take me to my terminal. For reasons I could not understand (language difference) we stopped at the terminal outside of town and I had to pay for a taxi into town. From what I could understand from the bus driver and the taxi driver, the bus couldn’t go into the center. I could not understand why. I would have expected ADO to provide me with the complete ride.
No food on bus. And no stop on a 7 hour trip. Was not informed of this. Very hungry on arrival. Driver could stop and get out. But not us. Regards Mary
My Partner and I had an extremely comfortable ride in our Ado GL Bus to Mexico City! It was so comfortable, clean, smooth to ride in and i would highly recommend!
Worked fine. Nothing to say.
Overall a really positive experience! I would recommend.
Great buses with charging ports. WiFi does work but is limited in amount and gets used by up very quickly. Get an antiemetic/anti-nausea pill if you’re even the slightest bit prone to motion sickness as the Oaxaca to San Cristobal Bus is very windy and bumpy at the beginning, even my partner (who usually doesn’t suffer) asked for a pill.
Very comfortable bus, charger points worked,as did WiFi (although it appears to have a usage limit) - would absolutely use ADO gl again.
Best bus I've ever been on. Great service, safe driver, spotless and roomy seats. Very comfortable trip
The trip was delayed quite a lot
Late service. Could have caught ADO Primera and been on time
Great service all the way
The cleanliness & comfort of the bus is perfect. However it arrived at the station over an hour later than it was due to depart. Also there was a stop to wash the where everyone was made get off the bus which seemed pointless considering there was an 8 hr drive ahead. We reached our destination 3 hrs later than scheduled
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