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User reviews from travelers who booked their tickets with Andesmar3.5 out of 5 stars
Just one bread for dinner, not enough food
No blankets/ pillows and lights kept on for the whole journey so made it difficult to sleep.
Clean bus, clean toilet(very important) helpful staff, even thou they did not speak English and my Spanish was poor they were all very patient. I was in economyas I wanted to appreciated the view through the mountains, which I did, the first 4 hours had fantastic views, then it was night, l would suggest left hand side for best views.
Terrible. I paid for the full reclining seat executive suite experience, with WiFi, food and drink. I received none of that and was put on the equivalent of a coach bus with leather seats. I would be wary of paying advance for bus tickets online. There seems to be no guarantee that you will get what you are paying for.
the executive seating was not as good as other buslines I've used. One tv we all shared with the speaker blaring behind my head! Refreshments was, "go help yourself to styrofoam cup coffee/ tea when urn heats up" That was it
Really comfortable ride and fantastic service!
I reserved two XL seats and paid extra for them but was not given them on the bus. When I asked for help at the counter, the woman was rude and unhelpful. I will not be riding with Andesmar again.
Timely service, although not the best bus I have taken in Argentina. Other companies offer a better service while still being reasonably priced.
The staff were very friendly, the bus was on schedule and the seats were comfortable (we paid a little bit more to have the better seats and they also provided us with a snack). There were two occasions on our bus trip where we were expected to have change in local currency - one to tip the man putting our bags on the bus, and the other was when the bus driver came around collecting tips for some people at the border. We would've been happy to tip on both occasions, but had no change, and the staff seemed to be ok with this. I don't have any complaints about the experience at all.
It was something different which I don't understand. When I traveled from Mendoza to Salta I received warm dinner. When I traveled from Salta to Mendoza it was only cold dinner.
No dieron almuerzo ni cena.
still problems with proper temperature - sometimes to cold sometimes to warm. Always very hot in upstairs level.
Terrible, was not told that we had to transfer busses, and then were not provided with the correct transfer tickets so we were charged an additional 30usd each
Generally OK but some places has not enough space for that so long distance. Problems to stretching a longer legs
It was a great experience overall. Timely service, friendly staff, comfortable seats, and the price was very affordable.
No remarks. All went well.
Comfortable seats and bus departed on time (slight 40minutes delay to arrival). Evening meal was provided and pretty tasty. Could have done with a sandwich or something in the morning though - you only get a biscuit.
El colectivo salio 1:30 horas tarde. Le pregunte al chofer cuanto iba a tardar, me dijo que llegaba puntual porque no iba a hacer paradas. Finalmente llegó a destino 2 horas tarde. Estuvimos 15 horas arriba del micro, y el refrigerio que nos dieron fue un paquete con 2 galletitas. Pasaron 2 veces la misma película, que para colmo era malísima.
Uncomfortable, too hot, no food and no cold water during 17h, 2h late at arrival... Frankly horrible.
Thank you for the blanket and little snack...
Comfortable bus journey!
Old bus? Bad cleaning.
Bus was perfectly on time and made Mendoza on time. The staff took our baggage and stored it safely, the were all friendly. The bus was warm when we boarded at 8:45pm but as night fell it got very cold and the bus was not heated. We had to wrap up well. The toilet could be a lot cleaner.
Poor very unprofessional, and rude. Threatening and bullying pasangers is not the way to do business. Any where in the world
Showed up an hour late. Arrived 2.5 hours late. Dirty bus, no service, TV played all night long.
Leider hat sich das Fenster immer mit Dampf beschlagen. So wir können nicht gut fotografieren.
Incorrect Bus details - it is impossible to arrive from La Paz to Buenos Aires in 13.5 hours. I was ripped off. Ended up booking a flight instead
Comfortable modern bus, with helpful staff and everything kept to schedule.
Unfortunately, we did not receive the level of service we had paid for- Executive. We did not get the seats that we paid for, we were not offered anything to eat or drink at all (despite having paid for drinks and a hot meal), the cold water tap on the bus was not in service so we could not fill up our own bottles of water and finally our bag which was put underneath the bus in the lockers was absolutely soaking wet, including everything inside of it. We have made a complaint.
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