Good bus, ok staff.
Luz Melody L.April 28, 2021
Una de las mejores pero la Peruanada aveces puede más no cumplen los protocolos
It is the best choise to travel around Peru
VIP seats, but no blanket and pillow, in the same seat from Lima to Nazca we have it
I got food poisoning from your food
No me gustó que uno de los asientos reservados no podía reclinarse.
Great comfortable busses and friendly staff on our way to Pacaras.
The driver drove aggressively
There wasn’t much leg space in this bus, which we’ve been used to in all other Cruz del sur busses. Also the Bus arrived to our destination 1,5 hours late...
We can’t complain about the staff !! Very helpful and good service.
Recommended for traveling overnight! We even got a vegetarian meal! We had seats all the way in the back downstairs, very comfy and everything worked (usb charger, tv). It was very hot and moist during the night. Every once and a while it seemed they turned on the aircon and then it was freezing.
Comfy nice clean toilets greet snack
the experience in general was great, but the cost of the ticket included a snack, which we did not get.
Overall it was fine. Being late wasn't an issue for me. No toilet paper in bathroom. Have to have your own it is South America !
Comfortable, clean, good food and service, really comfortable roomy seats with good recline and leg rest. Arrived at destination on time
This was the third journey in a suite bus over the last few weeks. On the first two journeys we received a hot meal and on the last overnight journey we also received a bun for breakfast. On this journey we were only given some crackers. I do not understand the inconsistency of this service.
Andrew Michael F.March 8, 2020
Well I believe this IS a good company, But of course with last travel I am not happy as we had An accident. I think the company did not react correctly, they should someone to pick Us up faster. We were waiting 4 hours in the midlle of nothing and it was very cold. Nobody did not care if anybody IS Hurt.
Good buscompany, comfortable seats. Our bus was an hour late and arriveerde 2,5 hours later than scheduled.
Overall it was OK, the driver didn’t speed, it was a safe trip, which is most important. My chair could only stand up right or all the way down, that was a bit annoying. My monitor didn’t work, but I didn’t mind. USB socket worked just fine to charge. I ordered a vegetarian snack, but they didn’t have it.
The bus had an accident and after that the staff handled everything very bad. Groups of people were brought to Puno by different busses that were passing by but we couldn’t bring our luggage because of the accident. When we arrived in Puno no one knew where the luggage was
Thomas Sam H.March 7, 2020
Comfortable seats, nice staff, good bus ride
Bus was fine, but was about three hours late arriving. We came very close to missing our connecting bus, despite having allowed three hours and fifteen minutes room for error.
Really great bus, comfortable and clean staff were friendly and efficient
Almost did not get on due to a clerical error in my application. I could not changed it on line and they did not let me on till I corrected it. Lack of English language and my lack of Spanish.
Unfortunately there was un accident in the road that couse for the late, I asked from the stuff help to go down form the bus when we arrived to Lima couse I was about to miss my flight and no one was trained to listen and give me my suitcase, at the end I miss my flight and had to pay 80 dollars,
If I was going down from the bus and take a take a take a texi I would not miss my flight