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User reviews from travelers who booked their tickets with Cruz del Sur4.2 out of 5 stars
I heard of their punctuality but they were late arriving to and leaving from Ica. They made it to the destination in time, though. Decent meals and on-board entertainment. No charging facility upstairs, though.
Very good. Abit unorganized in the station in Lima. Was given wrong gate and nearly missed it!
Overspending bad seats quality not so much leg room as expected
No hot Dish only a small sandwich and no breakfast
Cruz del Sur was a great company to go with. Apart from leaving and arriving later than expected, the staff were very efficient and helpful. The food was decent for a bus, and it was very comfortable! All in all a good exoerience.
This company has a problem with temperature regulation on its buses. It was so hot on this bus that I thought I would pass out. Couldn’t even put my feet on the ground due to the intense heat from below. A terrible experience.
Very hot on the bus on the second level, but that’s probably better than being cold. Overall a very good experience. Slept most of the way.
Check in at station was easy. Seats were terrible. We got stuck near the back and could feel every single rattle and bump of the engine and road. Drivers were pretty jerky on the brakes. Seat tables did not stay up and I almost spilled hot tea on my lap. Bus was advertised as having wifi, there was no wifi. Snack was dry bed and meat, hardly worth it. Seats on this bus are smaller (shorter and narrower) than other long distance busses I have taken in Peru.
Staff lovely bus late due to roadworks
Super comfortable. Very Nice staff. Pillow, Blanket, food, tea, movies, best bus ride ever. Except... the movies are only dubbed in Spanish. There was no option to watch them in their regular languages. Also the WiFi was very bad. Could have been me. But I doubt it because it didn’t work on my phone or my tablet. But it’s all good.
The best value for professional service
A very good bus company
Most probably the best bus company in Peru, clean moderern comfortable buses.
The quality of the bus and ride and staff was exceptional but being two hours late meant I missed my train leaving Poroy to Agua Calientes
The bus was one hour late turning up with no notice, it was slow to cross the border and was two hours late to Guayaquil. The vegetarian meal we ordered turned up with ham in it.
Super profesional. Highly reccomended
It was good. The seats were very comfortable and big. I spent there 23hours and I’m not disappointed :)
Top show old chap
The bus ride from Puno to Arequipa was great. The toilet was clean, possibly because there were only a few passengers. Also great was the fact that there was no central TV running a movie for everybody.
Its an amazing and cheap bus service, probably the best i have ever seen. Only downfall the ham sandwich was not so nice.
The wifi stopped working the moment we left the station in Cusco, it was freezing during night, USB charging port was not working
I think they slipt one bus route. So we went one hour later the bus would be Sheaper if we would bought that ticket directly
No hot meals as described. Cold in morning
Confortable y seguro
The temperature inside was either hot (mostly) or cold. The stewardess was not very friendly and helpful.
Comfortable and great view . Said there was wifi..But never worked. The service was not great.
Good compagnie but the have to stop with serving ererything in plastic
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