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User reviews from travelers who booked their tickets with Greyhound US3.2 out of 5 stars
I would use the service again, they are on time, smooth ride from Toronto to New York.
Bus driver in NYC was very considerate. When he’d an empty seat on the bus he allowed me to leave earlier.
Not confortable bus. Not ergonomic. Not good smell inside
The buses have to improve security. I got my sunglasses stolen. Maybe a camera in the bus would help to improve security.
Wifi not working most of the time and the driver didnt drive economically
Awesome. Punctual. Funny staff
The bus drivers were extremely rude and ignorant to myself, family and others on the bus who where not sure where they were going, myself and family were left disgusted with the way I was treated and spoken to by the drivers, will not recommend
Excellent Comfortable seats
Excellent value, comfortable seats, bus was quiet!
It was good; the drivers of 86115 were very helpful and courteous. They are very careful road users. On the contrary; the wifi did not work as well as a few of the electrical sockets which hindered a few passengers from charging their gadgets.
All is ok
I cannot understand why it was so difficult for the bus driver to reach the station at Montreal
No WiFi no tablette for work no curtains ... so bad
Driver was nice.. But instead of a bus.. I felt I was riding a horse.. jumping all the time and did not stop for at least 5 minutes to get something to eat and I'm diabetic
It was a fantastic ride!
Need to have a customer service.
Later almost at 10 hours
Absolutely shocking service. I have never experienced this before. The coach was delayed one hour which happens. After driving one hour the bus broke down. We then had to wait 2 hours for a new bus. Then the door for the luggage could not be opened so had to wait another 2 hours. Which is also understandable. But I was not updated whether my luggage was moved or not or generally what was going on. Once we finally got to buffalo I was told to wait another two hours for the coach to Toronto. My friends arrived in London quicker than me to Toronto. I have now been travelling 14 hours and I am still in buffalo.
Better than airports during bad weather.
The bus driver was super nice
The bus seats are a little uncomfortable be prepared. I took a trip to Houston at 4:00am. Everyone slept on the way to their destination. It was quiet and perfect ride.
The bus was cramped, the internet had many blocked sites, It was very late, and there was no place to hold my phone.
older buses than Mexico. Philadelphia bus station not in optimal conditions
the bus driver was great... she handled the traffic well
Worst experience of my life.
Bus drivers very courteous and polite, friendly, and kept us up to destination!..Liked the ccomfortable seat. Outlets for charging phones.
The bus was late due to an earlier accident. However, the driver was excellent and managed to make up the lost time.
Awful service, dirty bus, long wait time. Bus was late, made us move around to different gates. Wait line and service to print tickets is terrible.
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