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User reviews from travelers who booked their tickets with Via Bariloche
4.0 out of 5 starsThe departure was chaotic, with no announcement on the departureboard. The name on the side of the bus was that of a different company. The meal was worse than airline food. There were no blankets and a number of passengers were complaining of having to spend an uncomfortable night owing to the air conditioning being too cold. The bus was an hour late leaving Buenos Aires and three hours late arriving in Medoza. There was no obvious reason for the delay except that the bus company advertises a timetable for an express service but then stops frequently.
Generally the bus and the staff were fine.
The trip went well however the people at the counter did not want to print our tickets. We’ve travelled with other companies in South America and we’ve never had a problem with them printing our tickets at the bus station. But as for the trip everything was #1.
It was Ok except it was 18 hours non-stop. It neede to stop at least once. I wouldn’t recommend it
I had Seat nr 4 (did not see much of beautiful scenery) but the driver did not allow me to take another Seat, although the bus was half empty! Unbelieveble!!!
Bus to osorno had failure, we had to wait for another
It took me a while to get through the border, and everything else was good. But someone left garbage in the coasters, but the bus cleaner did not see it.
This is my second trip in Via baralochi. Had good snacks for lunch on one trip but not privided with lunch on the other. Overall Via Bariloche is very efficient, comfortable and good value.
The bus transport by Via Bariloche is unreliable. The bus was supposed to arrive in Puerto Montt by 1:15 PM, instead, we reached the destination by 15:45 and missed our flight to Santiago.
Generally fine. Luggage on and off the bus took some time. Also no storage for hand luggage on the lower floor of bus. One of the Seats we had constantly reclined. Our seats were also dirty when we came onboard.
The bus drivers treated me horrible. No one was at the station to print off the boarding pass, but I my cell phone with a copy of the ticket and my passport. The bus drivers tried to leave without me, insulted me for being a foreigner. It wasnt till an employee from a different company rushed over to help and print off the ticket I was able to board. I will never use Via Bariloche again, and suggest anyone who is from another country to search elsewhere for their transportation needs.
Great service, very comfortable ride! A great way to travel within Argentina.
The seat was great,very comfortable. Meal was good enough. Absolutely satisfied with Via Bariloche.
Clean, comfortable and prompt.
The bus ride was cancelled without a notification. This was very dissatisfying!
Very comfy, slept well and good movies at appropriate times. Also let me have a second tea 😀
Problemas con billete comprado en página de busbud y no en la página de Via Bariloche.
Very comfortable seats. No WiFi on board, but no major complaint. Despite what the confirmation email said tickets must be physically printed, cannot be shown on mobile
Really impressed with the service. Super friendly staff, waited for us when we had issues with our ticket and couldn’t belive the value for money!! Will definitely be traveling with them the remainder or our trip.
Perfect, would be great if a print out of the online ticket wouldn‘t be nessessary
I was satisfied with this service a good driver, careful.. (It was frosty and icy at times) . I prefer that then too fast just to be in time. We were 45 min later than scheduled but the szenery was stunning and i enjoyed a comfy ride.
Because of a nationwide strike we head to rebook our tickets to another day. The staff at the bus station could neither have been less helpful nor less friendly. 20 minutes before her shift change, the lady at the office told us she could not help us right now because she had to check her facebook. On the bus, no USB port worked and the air condition was freezing and super loud all night long although we asked the staff to turn it down. Because of endlessly many stops we arrived 90 minutes late. The biggest joke of all is that with Via Bariloche "Cama" actually means Ejecutivo and you need to book "Super Cama" to get an actual cama.
I understood from busbud website we'd booked "lie flat" seats but it turned out to only be 160 degree. The staff were a bit grumpy with us initially as the language was a barrier. But in the end they offered us to come and sit in these seats once they had been vacated so the last 4 hours of the trip was very comfy. Busbud, sorry but I don't think it's very clear on your site when we are choosing options that you are getting a 160 not a lie flat bed. Bus schedule was fantastic and the toilet was the cleanest and well stocked of all the buses I've been on in the last 6 months around south America, so well done on that.
Nice bus, comfortable, warm, quick
Very comfortable bus, easy to sleep on, clean bathrooms, breakfast and dinner served on board, nice staff, easy ride. I recommend it to all.
Brilliant journey from Iguazú to Buenos Aires. Very comfortable seats and very helpful and friendly staff
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