I’ll travel greyhound again to get me there on time
Rashidi S.November 16, 2020
Driver was very professional and friendly.
Overall the experience was good ... the driver wasn’t helpful at all once we reach NYC
It was my first time using greyhound and it was an experience I'll never forget. I had a 2pm bus that I wasn't on until 3pm. The 12:45pm bus arrived at 2pm. The driver was very obnoxious and did not communicate effectively to the passangers. The driver of my 2pm bus wasn't bad at all very nice and smooth ride.
Amber P.February 17, 2020
Other than being late it was exactly what I needed.
Anthony C.February 3, 2020
No internet access no electricity for charging
Roneen B.January 23, 2020
When I purchased my ticket online from Atlantic City to NYC I was not given any options to take Greyhound from Resorts Casino where I was staying. I had to take a taxi to the bus depot from the casino. I was annoyed when I noticed a message from Greyhound showing the schedule of their departures and saw that there was indeed a bus that left from my casino 15 minutes before the bus depot. The ticket agent at the bus depot told me I had to “know where to look for that option online” which really annoyed me. How was I supposed to know that? Really stupid from Greyhound. Took a taxi unnecessarily when I should not have done so.
Rafaela D.January 20, 2020
Driver is new..but really nice and courteous
Stephen C.December 13, 2019
Bus driver was great very friendly, smooth ride.
My bus was to depart at 0040 and I did not leave Atlantic City until almost 0600. It was my first time taking the bus
Jodie-ann C.November 11, 2019
We had an appointment in NYC at 10 AM. Bus was scheduled to arrive there at 8:25 AM. Should have been plenty of time. Had to 'run' 10 blocks to make it on time.
Teresa S.October 30, 2019
Our bus broke down and the driver did not give us any indication of why he was stopping. There was a bad smell inside the bus and I had to go outside to ask him what was happening in order to ensure we weren’t in any danger by staying in the bus. There was another employee on the bus who did not make any attempt to keep us informed either and was actually rude when I made inquiries. I appreciate that the driver was not prepared to deal with this but the passengers need to be informed as soon as possible.
My kids enjoyed the ride, The driver was plaisant
The bus ride was alright, but the bus was too late
Wanangwa N.August 24, 2019
Bus never showed at appropriate time. Greyhound Staff didn’t alert awaiting passengers of any delays or another means of transportation. Late arrival to New York. I would not recommend this bus route to anyone who has something important to do.
Brittney D.August 12, 2019
Horrible service! I arrived at the Greyhound Station in Atlantic City at 6:50 to leave at 7. I was told the “driver couldn’t be located” and because of that, I had to take the 8 am bus. I was offered zero apology or sympathy considering this made me OVER AN HOUR late to work. Greyhound staff offered zero help or any resolution I.e, a discount, free snacks, etc. This scheduling lapse on Greyhound’s part caused me to miss a very important work meeting. I will NOT be choosing Greyhound anytime soon and will instead bring my business to Amtrak where I trust reliability and ACCOUNTABILITY are a priory. I’m thoroughly disgusted with this travel experience.
Bus was comfortable and the driver was friendly and helpful.
Bus from New York to Atlantic city was over 80 minutes late. Conditions inside of terminal were atrocious.
The driver got loss 2 times,
Isadora Luiza D.June 24, 2019
The bus was filthy and smelly. Dirty broken seats
Bus was on time and actually got to New York a little early and driver was personable.
Nice trip and excellent customer service. Bus is late due a traffic jam on the way. Only one concern, I tried to move the departure due an emergency and the cost of the transaction is as the same cost of my ticket. Very inflexible and not open to understand why I have to due the change. Actually I am going to used the services frequently and a better flexibility are needed.
The bus was cancelled. We were reissued tickets for the next bus--but it wouldn't work for me because I would miss my bus connection at Port Authority. I had to find alternative means to get home from AC.
No one was at the ticket desk to collect our tickets because they were gone to bally's. Once on the bus we had to sit in the back by the restroom which had not been cleaned out and the smell was horrendous. I felt nauseous the whole journey and my clothes smelled like urine once I got home. Very unenjoyable trip.
I will not be traveling with your company every again!!!